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Extended Stay America Suites Cleveland Great Northern Mall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Cleveland Great Northern Mall

Studio, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Exterior
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Property amenity

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
25801 Country Club Blvd, North Olmsted, OH, 44070
  • Westfield Great Northern Mall
    5 min walk
  • Rocky River
    3 min drive
  • Rocky River Reservation
    3 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    8 min drive

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Cleveland Airport North Olmsted

Breakfast included
Pet friendly
Parking included
Free WiFi
3.5 out of 5, Good, (797)
The price is $82
per night
$96 total
includes taxes & fees
Dec 6 - Dec 7
Extended Stay America Suites Cleveland Airport North Olmsted

About the neighborhood

North Olmsted

With a stay at Extended Stay America Suites Cleveland Great Northern Mall in North Olmsted, you'll be in the suburbs, within a 15-minute drive of Lake Erie and Westfield Great Northern Mall. .This hotel is 1.4 mi (2.3 km) from Rocky River and 1.5 mi (2.4 km) from Rocky River Reservation.

What's nearby

  • Westfield Great Northern Mall - 5 min walk - 0.3 miles
  • Rocky River - 3 min drive - 1.5 miles
  • NASA Glenn Research Center - 9 min drive - 4.2 miles
  • Crocker Park - 9 min drive - 4.9 miles
  • I-X Center - 11 min drive - 5.2 miles

Getting around

  • Cleveland Hopkins Airport Station - 8 min drive
  • Elyria Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪Food Court - ‬11 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Applebee's Grill + Bar - ‬5 min walk

About this property

Extended Stay America Suites Cleveland Great Northern Mall

Suburban hotel with free breakfast and a 24-hour front desk
Extended Stay America Suites Cleveland Great Northern Mall offers 92 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 92 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Planning an event in North Olmsted? This hotel has 334 square feet (31 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 334 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Cleveland Great Northern Mall
Extended Stay America Great Northern Hotel Cleveland Mall
Extended Stay America Cleveland Great Northern Mall Hotel
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Suites Cleveland Great Northern Mall Hotel
Hotel Extended Stay America - Cleveland - Great Northern Mall

Extended Stay America Suites Cleveland Great Northern Mall Reviews

Reviews

6.4
Rating 10 - Excellent. 126 out of 581 reviews" "
Rating 8 - Good. 124 out of 581 reviews" "
Rating 6 - Okay. 123 out of 581 reviews" "
Rating 4 - Poor. 101 out of 581 reviews" "
Rating 2 - Terrible. 107 out of 581 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jeaneane, Sun City Center

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First impression - parking lot in disrepair. When you walk in the building you are hit with an unpleasant smell throughout the building. Found a live roach on one of the beds chirping away on my final night there. Room in poor condition with wear, nicks, and chips throughout. Safety door lock screws have been pulled out of the door. TV controller has crud deposits and dead batteries. Front desk would not clean or replace the controller. Advertised breakfast is almost non-existent (oatmeal packets, coffee & tea - you may ask the front desk for a small muffin or granola bar). Kitchen cabinets are empty-you must request any/all items/equipment you need in the kitchen. No ice machine in bldg. Non-functional built-in microwave above counter. 2nd microwave on countertop. Sticky kitchen and bathroom floor. No hair dryer in room. Paper sign at front desk said no vacancies 3 of my 4 nights; however, the company's online website showed availability and would allow you to book it. Lower class motel/hotel would have been so much better!
Stayed 4 nights in Aug 2024

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Ehhh
Rook was a great size but was not thoroughly cleaned. Top of fridge had dead gnats or small lil bugs, sofa bed mattress was filthy. The concierge was nice about it and came up to clean it and put sheets while we were out. They were as accommodating as they could be. The hotel has a lot of potential. Overall, I wouldn’t stay there again unless there were no other option.
Stayed 4 nights in Aug 2024

8/10 Good

Bosco

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent for the price
Stayed 2 nights in Aug 2024

8/10 Good

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Melinda

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Judith

Disliked: Cleanliness
Wood furniture (desk, side table etc.) need to be deep cleaned, kitchen drawer fronts and pulls, as ALL are sticky/dirty too the touch. Bathroom floor was also sticky.
Stayed 2 nights in Aug 2024

2/10 Terrible

Johnny

Traveled with family and small children, Business traveler
Very ghetto place in a very sketchy neighborhood
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Rashida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nick at the front desk was very helpful and nice i would recommend this hotel it's clean friendly convenient.
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness
Like the room
Stayed 3 nights in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Alexandra

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Taniesha

Liked: Cleanliness, property conditions & facilities, room comfort
Eh
I stayed one night only to sleep so it was pleasant
Stayed 1 night in Jul 2024

2/10 Terrible

Taniesha

Disliked: Staff & service, room comfort
Could not stay
So they don’t let leave the review I want so no I would not recommend this hotel. I was not able to check in and they would not refund my money.
Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pick a different hotel
Sketchy people all around the hotel smoking and just hanging around. The walls were painfully thin and we were awake all night because the person above us was literally walking around all night. The beds felt like plastic toddler mattresses. The bathroom must have had a long standing leak because it felt like the floor was going to give when you walked on it. Water never got hot, only luke warm. The key to the room worked sometimes and not others. No dishes, silverware or anything you would need to use the kitchen. As far as hotel stays, this was one of the worst.
Stayed 1 night in Aug 2024

4/10 Poor

Daniel

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kala

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was great. Answered all my questions and very understanding when i had an issue.
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Very nice staff and walking distance from everything you’ll need!
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Sandra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel had a strong smell of dirtiness, the room didn’t have the AC on and it smelled of musk and being closed for too long. There was also a random sock on one of the beds.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

2/10 Terrible

Kok Sung

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway and room smell curry or something weird.
Stayed 1 night in Aug 2024

2/10 Terrible

Erik

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Abdishakur

Very nice hotel i like the service and staff very good service
Stayed 1 night in Jul 2024