We came to Cleveland for a vacation to celebrate our anniversary, and a trip to the Rock and Roll Hall of fame. Firstly, Christopher communicated with us immediately and even before the booking was made. Very professional, informative, and helpful. he did keep in contact with us up until the day of the trip. When we did arrive my first impressions of the neighborhood was mixed. But throughout our stay we were happy with the location. There are many stores and restaurants close, with one convenience store not even a block away. Entering the room was simple due to the lock box. We were provided with the code earlier in the day. The room itself is exactly as it appears in the pictures. Extremely clean and well maintained and smelled wonderful. It's suited our needs perfectly. There is a full size shower, and myself a tall person suited me just fine. The bed was a king size extremely comfortable with a very nice comforter. There were plenty of other blankets available in other sheets if needed. Everything that you could have wanted or needed was in the room provided, so if you do forget something don't worry about it you will be ok. A large flat screen Roku TV is available and since we have Roku televisions was very familiar to us. We could not have been happier with our stay Christopher was very helpful the check-in process was super easy. If we ever do come back to the Cleveland area I will be staying here again, it was perfect for our needs. We did go into the workout room which is large and does include anything that you could possibly need. Free weights, machines, and cardio. Parking was in a driveway with a gate behind so I felt very comfortable leaving my car. I highly recommend this room to anyone looking for privacy in a quiet residential neighborhood.