8/10 Good
Hilary
Traveled with family
Aug 26, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant and relaxing weekend...
My daughter and I enjoyed our spa weekend. We received a very warm welcome including a map and instructions to find our way around. The staff were very pleasant. The grounds are lovely and the ambience was relaxing with everyone walking around in their robes. Our room was spotless with a lovely big shower room and we loved the luxurious toiletries supplied, they smelt wonderful. Excellent breakfast with plenty of choice, tho' the queue was a bit slow for hot food as only one person was serving. We got up early Sunday morning for a swim, had breakfast then we had the Relaxation Room to ourselves, a complete winner.
Some of the Spa area facilities were not working properly. The sauna did not get very hot, the salt room wasn't very salty and the cold plunge pool was empty Sunday morning. The Spa area is rather dull with grey walls and black loungers, some decorative changes could improve the ambience here, it doesn't scream luxury. Fortunately the weather was good so we tended to use the loungers outside. A few loungers dotted around the grounds would be nice for a bit of quiet contemplation or reading. One small off putting note, was the little signs everywhere, to 'not take hotel belongings home'! Overall we did enjoy our stay and would recommend this hotel.
Hilary
Stayed 2 nights in Aug 2024