Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

Indoor pool
Standard Room, Multiple Beds (Bath Shower Combo) | Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Exterior
Room amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
5070 Natorp Blvd, Mason, OH, 45040
  • Deerfield Towne Center
    13 min walk
  • Manor House
    5 min drive
  • Loveland Castle
    7 min drive
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    41 min drive

Room options

Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds (Bath Shower Combo)

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Mason

Located in Mason, Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel is in a shopping district, within a 15-minute drive of Kings Island and Kenwood Towne Centre. .This hotel is 7.6 mi (12.3 km) from Liberty Center and 9.2 mi (14.7 km) from Sharonville Convention Center.

What's nearby

  • Great Wolf Lodge Cincinnati Mason - 9 min drive
  • Kings Island - 10 min drive
  • Lindner Family Tennis Center - 11 min drive
  • Sharonville Convention Center - 12 min drive
  • Liberty Center - 12 min drive

Getting around

  • Cincinnati Union Terminal - 26 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Panda Express - ‬5 min walk
  • ‪Cracker Barrel - ‬18 min walk
  • ‪Bibibop Asian Grill - ‬4 min walk

About this property

Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

Hotel with free parking, in the vicinity of Kings Island
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 127 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Mason? This hotel has 875 square feet (81 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Languages

English, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 875 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Cincinnati northeast
Candlewood Suites Cincinnati Northeast Mason an IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel Hotel
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel Mason

Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1003 reviews" "
Rating 8 - Good. 248 out of 1003 reviews" "
Rating 6 - Okay. 106 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 36 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with family
Liked: Amenities
This was in a great location. The room was spacious. Had everything we needed. Clean. We would definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 1 night in Sep 2024

10/10 Excellent

Sandhya

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff - the main reason I’d definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall fantastic stay. Clean and fabulous staf
Stayed 1 night in Sep 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great, but there wasn’t enough parking. We had to park in the parking lot across the way and walk to the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Marc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was convenient and clean. The room was clean, but the hallways were musty. People were friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Pavle, Downers Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff room was great. Besides shower tub needing a bit of work. It was great.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kirsten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very accommodating. Location was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Julie

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Room was clean and well stocked. However, the hallway and elevator smelled awful and the traffic noise was loud enough to wake us. There were also multiple people slamming their room doors at 2am and kept waking us. No breakfast available in the morning. Overall the room was too expensive for the quality of our stay.
Stayed 1 night in Aug 2024

8/10 Good

Ethan

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nicer than expected. Price was right on a week day. Close to kings island. Nice area with many restaurants near by. Area looks upscale.
Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Stayed 2 nights in Jul 2024

4/10 Poor

Amber

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay near King's Island
Very nice, new and clean. Excellent and friendly service. Great location and very large room.
Stayed 2 nights in Jun 2024

10/10 Excellent

latoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean. Fit my family of 5 perfectly. My boys loved the pool! Staff was friendly. We had no issues.
Stayed 2 nights in Jul 2024

8/10 Good

Bozena

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Really liked the kitchenette in room, the clean pool, and the covered outdoor grilling area.
Stayed 2 nights in Jul 2024