We liked: the location obviously, with its breath-taking view of the Spiaggia del Mingardo; the Cala del Buondormire beach with its crystal clear water and the cozy bar at the end of the never ending staircase (over 450 steps). Btw, the hotel beach is called "Buondormire" (= "Good Sleeping") for 2 reasons: one, given the particular quietness of the sea even on a stormy day, fishermen used to come ashore here to rest. 2nd, in the afternoon, the sun disappears behind the cliff, leaving the beach in a power nap-triggering shades (sunbathing aficionados will have to swim southbound or retreat to the pool for continuing baking). 1 more thing about the beach: despite it is only accessible by hotel guests from the staircase otherwise from the sea, it can be pretty crowded. Plus, all boats from the guided tours stop here for a visit so be prepared to an incessant procession of tourists. We disliked: check in time was at 2pm but our room wasn’t ready until 3.30pm, frankly a little too much even for me (I’m from a place only 1 hour away from Palinuro, so very familiar with Southern Italian laziness). In addition, the room was poorly furnished and equipped for a 4-star hotel, with no cable TV, light bulbs not working and hangers in the press that were probably borrowed from a charity shop (no 2 were the same...). All in all a nice resort, blessed for its unique position, with good room for improvement re: the quality of the service (that sounds, unfortunately, very Southern Italian...)