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Le Tsilaosa Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Tsilaosa Hotel & Spa

Front of property
Restaurant
Standard Double Room | Premium bedding, minibar, in-room safe, desk
Spa
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
  • Pet friendly
  • Breakfast available
  • Parking included
  • Free WiFi
  • Room service

Explore the area

Map
21, Rue du Pere Boiteau, Cilaos, 97413
  • Piton des Neiges
    6 min drive
  • Réunion National Park
    9 min drive
  • Cirque de Salazie
    11 min drive
  • Saint-Denis (RUN-Roland Garros)
    128 min drive

Room options

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Junior Suite

  • Sleeps 4
  • 1 King Bed

Double Room

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Résidence Hôtelière Otroiza

Parking included
Free WiFi
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (92)
The price is $98
per night
$100 total
includes taxes & fees
Jan 1 - Jan 2
Résidence Hôtelière Otroiza

About the neighborhood

Cilaos

Located in Cilaos, Le Tsilaosa Hotel & Spa is a 3-minute drive from Pitons, Cirques and Remparts of Reunion Island and 6 minutes from Piton des Neiges. .This hotel is 4.2 mi (6.8 km) from Réunion National Park and 5 mi (8.1 km) from Cirque de Salazie.

What's nearby

  • Piton des Neiges - 6 min drive
  • Réunion National Park - 9 min drive
  • Cirque de Salazie - 11 min drive
  • Cascade du Voile de la Mariée - 64 min drive
  • Le Maido - 105 min drive

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 74 min drive

Restaurants

  • ‪Le Cottage - ‬10 min walk
  • ‪Le Magnolia - ‬7 min walk
  • ‪Le Petit Randonneur - ‬8 min walk
  • ‪Ti' Chouchou - ‬132 min drive
  • ‪RESTAURANT CHEZ LUCAY - ‬2 min walk

About this property

Le Tsilaosa Hotel & Spa

Hotel in Cilaos with spa services and a restaurant
Le Tsilaosa Hotel & Spa offers 22 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Cilaos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 22 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at Le Carnotzet, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and a library. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
Le Carnotzet - Onsite theme restaurant.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children
  • A restaurant
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 45; reservation required

Restaurants on site

  • Le Carnotzet

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 140.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Pet fee: EUR 30 per pet, per stay
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: EUR 140.0 per night
  • Hosted evening meal: EUR 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Tsilaosa Hotel Cilaos
Tsilaosa Hotel
Tsilaosa Cilaos
Tsilaosa
Le Tsilaosa Hotel & Spa Hotel
Le Tsilaosa Hotel & Spa Cilaos
Le Tsilaosa Hotel & Spa Hotel Cilaos

Le Tsilaosa Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 41 reviews" "
Rating 8 - Good. 17 out of 41 reviews" "
Rating 6 - Okay. 7 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manoa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était super !

8/10 Good

Murielle

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Sejour agréable, personnel accueillant, chambre propre, excellent petit déjeuner.
Stayed 1 night in Jun 2024

6/10 Okay

Nathan

Stayed 2 nights in May 2024

8/10 Good

Laurence

Stayed 1 night in Apr 2024

8/10 Good

Aurelie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Sully

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Norbert

Traveled with partner
Liked: Cleanliness, staff & service
Etwas in die Jahre gekommenes Hotel, aber sehr sauber. Direkt in Cilaos gelegen. Gutes Frühstück, nettes Personal.

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel de montagne
Joli hôtel de montagne en centre-ville de Cilaos. S'il peut effectivement paraître en-deçà des standards habituels d'un 4 étoiles, notamment au niveau de l'isolation sonore ou des services proposés, l'hôtel n'est pas sans qualités : le service est agréable, souriant et arrangeant, il y a un parking gratuit disponible ce qui est un vrai plus à Cilaos, et il est par exemple possible de commander un panier petit-déjeuner pour partir randonner tôt (par exemple au Piton des Neiges). Le petit-déjeuner buffet est de qualité moyenne, mais correct. La chambre elle-même est assez confortable et de taille moyenne, et le bruit de la rue ou des couloirs y est assez audible. Heureusement, l'activité est quasi-inexistante de nuit et le silence règne à Cilaos.
Stayed 2 nights in Jul 2023

10/10 Excellent

priscilla

Stayed 1 night in Jul 2023

10/10 Excellent

Willy

Stayed 1 night in Mar 2023

8/10 Good

Yann

Liked: Cleanliness, staff & service, room comfort
Sympa mais bien trop cher
Hôtel bénéficiant d'un emplacement de premier ordre et une architecture typique de la Réunion. L'hôtel mériterait d'être un peu mieux entretenu. Accueil sympa. très bon petit déjeuner. Par contre, mauvais rapport qualité-prix !
Stayed 1 night in Jan 2023

8/10 Good

Jean michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Avis mitigé
Manque d'entretien dans le hall d'hôtel, cest dommage pour un 4 etoiles. Pas de restaurant et salon de thé fermé. Cependant la chambre et le service étaient bien.
Stayed 1 night in Jan 2023

10/10 Excellent

Toulkadevie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Guillaume

Stayed 2 nights in Dec 2022

6/10 Okay

Didier

Traveled with partner
Liked: Cleanliness, staff & service
4 étoiles non justifié
Stayed 1 night in Nov 2022

10/10 Excellent

COPIN

Liked: Staff & service
Stayed 1 night in Nov 2022

8/10 Good

Mégane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel pour une étape !
Séjour d’une nuit pour faire étape dans le cirque. Très bel hôtel avec un excellent petit déjeuner ! Malheureusement ma chambre était située près d’un groupe électrogène et nous l’avons entendu s’allumer et s’éteindre toute la nuit…
Stayed 1 night in Sep 2022

6/10 Okay

Werner

Traveled with partner
Disliked: Property conditions & facilities
Das Hotel mag zu den besseren in Cilaos gehören, was aber mehr über das allgemeine Angebot und weniger über die Unterkunft aussagt. Besonders nervend war ein tiefes Brummen eines undefinierbaren Gerätes, das alle 5 Minuten einsetzte und SEHR störend war. Das Frühstück war gut. Alles in allem bestenfalls ein 2-3 Sterne Etablissement.
Stayed 3 nights in Aug 2022

6/10 Okay

Johnny

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Gilles

Liked: Cleanliness, room comfort
15-17 novembre
Bon hôtel et bon accueil. Petit bémol concernant les renseignements fournis pour les restaurants sur place. Quelques infos contradictoires de la part du personnel alors que plusieurs restaurants sont ouverts en ville. Les massages proposés par l’hôtel sont de très bonne qualité.
Stayed 2 nights in Nov 2021

4/10 Poor

Brigitte

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Pas digne d’un 4 étoiles
Hôtel qui a grand besoin de rafraîchissement et qui n’est pas à la hauteur d’un 4 étoiles. Terrasse de la chambre qui donne sur la rue et vue sur un jardin, sale et non entretenu.
Stayed 1 night in Nov 2021

4/10 Poor

FLORIAN

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021