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Best Western Chula Vista/Otay Valley Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Lobby sitting area
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4450 Main Street, Chula Vista, CA, 91911
  • Kaiser Permanente Otay Mesa Medical Offices
    3 min drive
  • North Island Credit Union Amphitheatre
    5 min drive
  • Sesame Place San Diego
    6 min drive
  • San Diego, CA (SDM-Brown Field Municipal)
    12 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Chula Vista San Diego South

Pool
Hot Tub
Breakfast included
Parking included
3.9 out of 5, Good, (1000)
The price is $130
$118 per night
$130 total
Jan 1 - Jan 2
Comfort Inn Chula Vista San Diego South

About the neighborhood

Chula Vista

Located in Chula Vista (Otay), Best Western Chula Vista/Otay Valley Hotel is within a 5-minute drive of Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center. .This hotel is 2.6 mi (4.2 km) from North Island Credit Union Amphitheatre and 4.3 mi (6.9 km) from Las Americas Premium Outlets.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 3 min drive
  • Sharp Chula Vista Medical Center - 4 min drive
  • North Island Credit Union Amphitheatre - 5 min drive
  • Las Americas Premium Outlets - 6 min drive
  • San Ysidro Border Crossing - 6 min drive

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 519 out of 1277 reviews" "
Rating 8 - Good. 301 out of 1277 reviews" "
Rating 6 - Okay. 198 out of 1277 reviews" "
Rating 4 - Poor. 140 out of 1277 reviews" "
Rating 2 - Terrible. 119 out of 1277 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Looks good liked it
Stayed 1 night in Jul 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, breakfast was actually wonderful with great hot variety of food, and this hotel was right next to a taco shop and In and Out. Very easy and convenient stay, 10/10 would come again.
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly, helpful staff. Great breakfast. Close to North Island amphitheatre but too far to walk. Dining options in the neighborhood are limited. Great bus and trolley connection to San Diego. So easy. Would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it here
Stayed 4 nights in Sep 2024

10/10 Excellent

CATHERINE

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Kristi

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Thin walls, toilet break, no water
Stayed 1 night in Sep 2024

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint is the lack of extra pillows and a small TV. It was clean, quiet, and restful.
Stayed 1 night in Sep 2024

8/10 Good

Jose, Pacoima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a good stay
Stayed 1 night in Sep 2024

8/10 Good

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall stay. Noisy and loud neighbors.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stefany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels really safe , and rooms are clean
Stayed 1 night in Sep 2024

10/10 Excellent

Genaro

Stayed 1 night in Sep 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Alexa

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay at
Stayed 4 nights in Aug 2024

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

AHMED

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Property next to hwy, the location was not looking safe, the room is very old, outdated , below standard, 1 towel only , bed sheets were not clean, old AC with message to change filter. At check in I had to return back also other guests because the card key was not active .
Stayed 1 night in Sep 2024

2/10 Terrible

Luis

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst best western I have stayed in, oudated, dirty, matress was horrible, stayed part of the night and we left. Horrible Horrible place.Did not come back.
Stayed 2 nights in Sep 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hasso

Stayed 1 night in Aug 2024

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Ezequiel

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff here were very friendly and welcoming when checking in and out, breakfast was 3.5/5, rooms were spacious and comfortable 4/5.
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Traveled with family and small children
Liked: Cleanliness
Rooms were ok but the power outlet next to the bed to charge our phones or to connect the alarm, did not work. our rooms were facing the fwy and we weren’t able to get a good night sleep it was so noisy. Also, i paid for a king bed room and got 2 queen beds.
Stayed 1 night in Sep 2024