2/10 Terrible
Tammi K.
Nov 20, 2024
Disliked: Cleanliness
DO NOT BOOK WITH CHAD! FRAUDULENT LISTING!
WARNING THIS IS A LOOONG ONE!
The host was extremely helpful and very communicative BEFORE our stay! Upon arrival I received a text from Chad that his property manager, Lisa, would be meeting us at the airport rather than himself. She was 40 minutes late and her response was “relax, island time”! At the villa I asked how often the pool was cleaned. I was told it had been cleaned that morning (Thursday) and was scheduled to be cleaned on Tuesday but if it really needed to be cleaned to “just reach out” Almost immediately as we began deciding who would get each room we started to discover the issues. One bedroom had two large puddles of water from leaks in the roof. I immediately contacted Chad through portal and received no response. I reached out to Lisa and was told that Chad was aware of the leaks. Broken jacuzzi’s same answer. Broken dining chairs, same. Filthy bathrooms, same. Dirty dishes in cabinets, same. I didn’t know I needed to lodge a complaint while we were still on property and so when I contacted VRBO there’s
While sett
Tammi K.
Stayed 4 nights in Nov 2024