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Novotel Christchurch Cathedral Square

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Christchurch Cathedral Square

Lobby sitting area
Meeting facility
Breakfast, lunch, dinner served; international cuisine
Exterior
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
50 Cathedral Square, Christchurch, 8011
  • Cathedral Square
    1 min walk
  • Te Pae Christchurch Convention and Exhibition Centre
    1 min walk
  • Isaac Theatre Royal
    3 min walk
  • Christchurch (CHC-Christchurch Intl.)
    19 min drive

Room options

View all photos for Executive Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

In-room safe, individually furnished, desk, laptop workspace

Executive Double Room, 2 Double Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

In-room safe, individually furnished, desk, laptop workspace

Superior Double Room, 2 Double Beds

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Christchurch, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (881)
Crowne Plaza Christchurch, an IHG Hotel

About the neighborhood

Christchurch

Novotel Christchurch Cathedral Square is centrally located in Christchurch, a 3-minute walk from Isaac Theatre Royal and 6 minutes by foot from Cashel Street Shopping Area. .This luxury hotel is 0.5 mi (0.8 km) from Christchurch Casino and 0.7 mi (1.1 km) from Canterbury Museum.

What's nearby

  • Cathedral Square - 1 min walk - 0.0 miles
  • Te Pae Christchurch Convention and Exhibition Centre - 1 min walk - 0.1 miles
  • Isaac Theatre Royal - 3 min walk - 0.2 miles
  • Christchurch Casino - 8 min walk - 0.5 miles
  • Canterbury Museum - 10 min walk - 0.6 miles

Getting around

  • Christchurch Railway Station - 12 min drive
  • Christchurch International Airport (CHC) - 19 min drive

Restaurants

  • ‪Market Place Restaurant - ‬2 min walk
  • ‪O.G.B - ‬2 min walk
  • ‪Wendy’S - ‬4 min walk
  • ‪Cathedral Junction - ‬3 min walk
  • ‪Burger King - ‬3 min walk

About this property

Novotel Christchurch Cathedral Square

Luxury Christchurch hotel in Christchurch City Centre with a fitness center
Novotel Christchurch Cathedral Square offers 154 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 154 individually furnished guestrooms, featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include ski storage, a television in a common area, and a banquet hall.
Satisfy your appetite for lunch, dinner, or brunch at The Square Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Christchurch? This hotel has 3767 square feet (350 square meters) of space consisting of a conference center and 6 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Square Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
The Square Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, German, Hindi, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (NZD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Square Bar
  • The Square Restaurant

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station
  • Conference center (3,767 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: NZD 80
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 80
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 37 per person
  • Covered valet parking fee: NZD 35 per night
  • Early check-in fee: NZD 80 (subject to availability)
  • Late check-out fee: NZD 80 (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Cathedral
Novotel Cathedral Hotel
Novotel Cathedral Hotel Christchurch Square
Novotel Christchurch Cathedral Square
Novotel Christchurch Cathedral Square Hotel Christchurch
Novotel Christchurch Cathedral Square Hotel
Novotel Cathedral Square Hotel
Novotel Cathedral Square
Novotel Christchurch Cathedral Square Hotel
Novotel Christchurch Cathedral Square Christchurch
Novotel Christchurch Cathedral Square Hotel Christchurch

Novotel Christchurch Cathedral Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 445 out of 892 reviews" "
Rating 8 - Good. 327 out of 892 reviews" "
Rating 6 - Okay. 80 out of 892 reviews" "
Rating 4 - Poor. 27 out of 892 reviews" "
Rating 2 - Terrible. 13 out of 892 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, large comfortable room with underfloor heating in bathroom. Good range of hot and cold food at breakfast. Located next to cathedral and close to tram station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Well, wr only spent one night, I wish we could spend some more time at this hotel. We love the service, our room and above all the welcoming atmosphere and hospitality in Novotel. I would recommend this place who are planning to spend time in Christchurch……
Stayed 1 night in Jul 2024

10/10 Excellent

todd

Stayed 1 night in Jul 2024

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elgan

Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very comfortable stay, room was modern with the Novotel touch. Great central location so everything is within walking distance. Parking next door at Wilsons Parking was convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Chantel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff were so friendly and kind. The gym and family room was amazing with excellent equipment. Executive room was fabulous and mini bar treats that were complimentary was a fantastic bonus. Thanks again we loved our stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

10/10 Excellent

GUNE YOUNG

Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 2 nights in Jun 2024

10/10 Excellent

MANABU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in May 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean centrally located hotel
Stayed 2 nights in May 2024

8/10 Good

Hsien Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern
Stayed 5 nights in May 2024

8/10 Good

Nebiyat Filate

Stayed 4 nights in May 2024

6/10 Okay

porndet

Traveled with family
Liked: Cleanliness, staff & service, amenities
it is an average hotel in a good location.
Stayed 2 nights in Apr 2024

8/10 Good

Heidi

Traveled with family
Liked: Staff & service
Great staff. Friendly and very helpful. Convenient location. Comfortable beds but a bit small. Small room but clean. Carpet a bit dirty but didn’t bother us. Some drainage issues in the bathroom which got very wet whenever we had a shower. Good shower pressure though. Overall was perfectly adequate for an overnight stay.
Stayed 1 night in Apr 2024

8/10 Good

Jo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were lovely. Good location near the conference Center. Parking was on gravel outside the hotel but still cost $25. Rooms were clean but no instructions for hearing/cooling. I thought the bottled water was free but once I checked out found a $6 charge in my bill.
Stayed 3 nights in Apr 2024

8/10 Good

Karolyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Lovely clean room, staff were very friendly.
Stayed 6 nights in Apr 2024

8/10 Good

Kourtney, Alexandria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public areas of this hotel were fantastic. The guest rooms could use some attention. Stained carpet- needs to be heavily cleaned or replaced. The breakfast was wonderful!
Stayed 2 nights in Mar 2024

10/10 Excellent

Bret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff, and restaurant! You won’t be disappointed. Centrally located in the middle of everything!
Stayed 2 nights in Mar 2024

10/10 Excellent

Dawn, west covina

Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place for business & leisure
Ideal Location for food & sight seeing. Totally central to city. Great food & very friendly staff. A lovely place to stay, I’ll be back again for my 4th visit
Stayed 3 nights in Feb 2024

2/10 Terrible

Bruce

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival at the property, we were told that we did not have reservations for two rooms, but only one. i showed them my Expedia receipt and confirmation listing two rooms for three nights each. The receptionist stated that they did have one room for three nights, but not two rooms and they didn’t care what my Expedia receipt said. After a bit of conversation, she did suggest that maybe they could have an additional room available for one night instead of the three booked and at a rate of $558 per night instead of $228 per night with the possibility of extending our stay at the higher rate. But the extension was not guaranteed. With this type of greeting and service, I’ll fully reevaluate the possibility of our staying at this property in the future.
Stayed 3 nights in Feb 2024