With a stay at Marukoma Onsen Ryokan in Chitose, you'll be 25.9 mi (41.7 km) from Sapporo Dome and 26.4 mi (42.4 km) from Odori Park. .This ryokan is 26.9 mi (43.4 km) from Sapporo Clock Tower and 27 mi (43.5 km) from Former Hokkaido Government Office Building.
What's nearby
Shikotsuko Onsen - 3 min walk - 0.2 miles
Lake Shikotsu - 6 min walk - 0.4 miles
Shikotsu-Toya National Park - 11 min drive - 4.9 miles
Shikotsu Visitor Center - 18 min drive - 7.1 miles
Sapporo Dome - 59 min drive - 25.9 miles
Getting around
Tomakomai Station - 41 min drive
New Chitose Intl. Airport (CTS) - 46 min drive
Restaurants
支笏湖観光センター - 4 min drive
Lake Side Kitchen トントン - 18 min drive
レイクサイドVILLA翠明閣 - 17 min drive
ペンネンノルデ - 18 min drive
Healthy Buffet AMAM - 17 min drive
About this property
Marukoma Onsen Ryokan
Boardwalk/promenade ryokan with a 24-hour front desk and a restaurant
Marukoma Onsen Ryokan offers 55 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers, bidets, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are hot springs on site.
Make yourself at home in one of the 55 air-conditioned rooms featuring refrigerators and minibars. LCD televisions are provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include safes and a turndown service, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including hot springs and karaoke. Additional features at this ryokan include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch at Komakusa, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Komakusa - This restaurant specializes in Japanese cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.
Languages
English, Japanese
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 per person
A restaurant
Kaiseki meal
Snack bar/deli
Restaurants on site
Komakusa
Things to do
Arcade/game room
Hot springs
Karaoke
Shopping
Family friendly
Arcade/game room
In-room refrigerator
Snack bar/deli
Conveniences
24-hour front desk
Safe at front desk
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Turndown service
Business services
Meeting rooms
Outdoors
Garden
In the mountains
On a lake
On the boardwalk/promenade
Terrace
Spa
Hot springs
Public bath open from 5:00 AM - 11:00 PM
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robes)
Accessibility
Elevator
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer (on request)
Shower
Slippers
Towels provided
Entertainment
LCD TV
Food and drink
Limited room service
Minibar
Refrigerator
More
Air conditioning
Heating
Safe
Tatami (woven mat) flooring
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property offers pickup service from Shikotsukohan Bus Terminal only.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 1650 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Marukoma Onsen Ryokan Chitose
Marukoma Onsen Chitose
Marukoma Onsen
Marukoma Onsen Ryokan Ryokan
Marukoma Onsen Ryokan Chitose
Marukoma Onsen Ryokan Ryokan Chitose
Marukoma Onsen Ryokan Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Had a wonderful time at the onsen last week. Room came with dinner and buffet breakfast, was quite taken aback when the room didn't come with a shower but we managed by booking a private onsen at night, also it was winter so it wasn't much of an issue. Staff were very helpful, we had a wonderful time and good view of Lake Shikotsu from our room
Onsen was great! So was the service staff including the reception and the waitresses at the restaurants. Had a tatami room which was very comfortable. Dinner was kaiseki, and therefore, really sumptuous. Breakfast was alright and can be better in terms of quality and spread. All in all, we had a good experience!
Very cramp room, service staff for dinner are excellent comparing to the breakfast restaurant service staff excellent dinners very authentic Japanese dishes, as compared to Sapporo spreads
A most beautiful view from outside onsen to the lake and the mountain.
Colorfull scenery, very impressive indeed.
There very some unknown black ”beetles” (?) on the room cieling which dropped to my face, neck and arm when I was asleep. Not a nice wakeup call! I could not sleep after 2:30am that night!
The dinner was served in our room. We do not like so much eating in our bedroom.
We stayed in a Non~smoking facing lake room which was newly renovated. Dinner added Japanese style grilled fish set ( indoor table BBQ) to our Kaiseki dinner was good experience. Onsens were good and traditional, esp. natural onsen by the lake which required walking 61 stairs each way。 A nice stay for enjoying the hotel only as there were no other shops or convenient stores around.
Excellent food and hot spring facilities. Our family enjoyed so much on the hot spring and the dinner served. The breakfast was local but with vast variety, enjoyed the breakfast time with many dishes to choose to go with rice or congee. The hostel also provided good connection service to the main streets and overall it is a good place for relaxation and family gathering.
Nice traditional hostel. onsen is good. dinner is acceptable. breakfadt is very good. As the location is remote, don't expect any 7-eleven is surrounded. Last remind: no air conditioner in room.
AMAZING HOTEL!! We stayed here for our last night in japan and could not have been happier. The location is absolutely breathtaking and the facilities are superb. The rooms were very comfortable and authentic. We also really enjoyed the Japanese style dinner in the comfort of our room.
Paige
Stayed 1 night in Jul 2018
6/10 Okay
Serena
May 30, 2018
Disliked: Property conditions & facilities
Three stars: Looks better on photos than real life
The rooms are quite old and has a funny smell. The open air outdoor onsen is muggy and the wooden walkway is dark and creepy. Photos and reality are a huge difference. Dinner is just so-so. Not great. The only saving grace of this hotel is the lake view
This was a beautiful peaceful place to watch the sunrise over the lake. Excellent Japanese ryokan style evening meal- nowhere else nearby to eat!
We stayed at end of April, still snow on mountain peaks and some walking trails still closed. Visitors centre further round lake well worth visiting for info.
A more traditional ryokan but onsen was great. I genuinely enjoyed the waters there and the peaceful stay there. Would highly recommend. The view to Marukoma was also one-of-a-kind.
Apart from the great Onsen in a beautiful scenery setting, the room is dated and food is average.
Peck Wan
Stayed 2 nights in Dec 2017
8/10 Good
Verified traveler
Dec 7, 2017
Hotel with Beautiful outdoor onsen view
We booked for the room with lake vew which is really very nice. We watched the sun rise from the room. The outdoor onsen scenery is very nice too. Room is not very big though, and no bath room, so slightly inconvenient. Is was nice that our dinner was served in the room though the food is so-so. We will rate 3.8 out of 5. Service wise 2.5.