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Hacienda Chichen Resort & Yaxkin Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda Chichen Resort & Yaxkin Spa

Outdoor pool
Suite, 1 King Bed (Master) | Bed sheets, alarm clocks
Lobby sitting area
Front of property - evening/night
Suite, 1 King Bed (Master) | Bed sheets, alarm clocks

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Parking included
  • Laundry

Explore the area

Map
Carretera Libre 180 KM 120, Chichen Itza, YUC, 97752
  • Pre-Hispanic City of Chichen-Itza
    2 min walk
  • El Caracol
    4 min walk
  • Court of the Thousand Columns
    11 min walk
  • Chichen Itza, Yucatan (CZA-Chichen Itza Intl.)
    3 min drive

Room options

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed | Bed sheets, alarm clocks

Honeymoon Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Bed sheets, alarm clocks

Suite, 1 King Bed (Master)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Bed sheets, alarm clocks

Suite (Master)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Bed sheets, alarm clocks

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (Historic)

Bed sheets, alarm clocks

Double Room (Historic)

  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool

Hotel Chichen Itza

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (715)
The price is $126
per night
$153 total
includes taxes & fees
Jan 1 - Jan 2
Hotel Chichen Itza

About the neighborhood

Chichen Itza

Located in Chichen Itza, Hacienda Chichen Resort & Yaxkin Spa is within a 15-minute walk of Court of the Thousand Columns and Pyramid of Kukulkan. .This spa hotel is 0.1 mi (0.1 km) from Pre-Hispanic City of Chichen-Itza and 0.2 mi (0.3 km) from El Caracol.

What's nearby

  • Pre-Hispanic City of Chichen-Itza - 2 min walk
  • Court of the Thousand Columns - 11 min walk
  • Pyramid of Kukulkan - 12 min walk
  • Cenote Ik kil - 4 min drive
  • Cenote Sagrado - 4 min drive

Getting around

  • Mérida International Airport (MID) - 101 min drive

Restaurants

  • ‪Restaurant Sac-Beh - ‬5 min drive
  • ‪Oxtun - ‬14 min walk
  • ‪Pueblo Maya - ‬4 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Las Mestizas - ‬4 min drive

About this property

Hacienda Chichen Resort & Yaxkin Spa

Colonial hotel with a full-service spa and an outdoor pool
Hacienda Chichen Resort & Yaxkin Spa offers 28 air-conditioned accommodations with complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is open daily.
Make yourself at home in one of the 28 air-conditioned guestrooms. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with Fusion cuisine at Los Faisanes, a restaurant which features a bar/lounge and a garden view.
Featured amenities include complimentary wired internet access, a business center, and luggage storage. Free self parking is available onsite.
Los Faisanes - Overlooking the garden, this restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Chilam Balam - Overlooking the garden, this bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chilam Balam
  • Los Faisanes

Things to do

  • Ecotours
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

More

  • 1 floor
  • Banquet hall
  • Built in 1523
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hacienda Chichen Resort
Hacienda Chichen Resort & Yaxkin Spa
Hacienda Chichen Yaxkin Spa
Hacienda Resort & Yaxkin Spa
Hacienda Yaxkin Spa
Hacienda Chichen Resort Yaxkin Spa
Hacienda Resort Yaxkin Spa
Hacienda Chichen & Yaxkin Spa
Hacienda Chichen Resort Yaxkin Spa
Hacienda Chichen Resort & Yaxkin Spa Hotel
Hacienda Chichen Resort & Yaxkin Spa Chichen Itza
Hacienda Chichen Resort & Yaxkin Spa Hotel Chichen Itza

Hacienda Chichen Resort & Yaxkin Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 209 out of 322 reviews" "
Rating 8 - Good. 72 out of 322 reviews" "
Rating 6 - Okay. 25 out of 322 reviews" "
Rating 4 - Poor. 9 out of 322 reviews" "
Rating 2 - Terrible. 7 out of 322 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunningly beautiful hotel in the jungle. Hosts speak English. Dinner was fantastic. Pool is spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
5 star customer svc
Buen servicio y trato por parte del personal, un televisor a la habitacion no le viniera nada mal.
Stayed 1 night in Jul 2024

2/10 Terrible

Oscar, La Paz

they where not flexible to cancel booking, even thought there was a hurricane aprovhing
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magical gardens and bird sanctuary in the middle of the jungle and really close to Chichén Itzá!! Great staff and beautiful all around!! Loved it!
Stayed 1 night in Jun 2024

10/10 Excellent

Sally

Liked: Staff & service
Stunning property which exceeded all expectations. The rooms, the restaurant, the gardens were all magical!
Stayed 1 night in Jun 2024

6/10 Okay

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Hotel 3 minutes from Chichen Itza.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Mark, Charlestown

Traveled with partner
The staff at Hacienda Chichén are simply fantastic. The level of service was outstanding and we feel as though we made new friends. The grounds are impeccable and very quiet and relaxing. The chef prepares wonderful meals that provide many different choices and the food quality is outstanding. I can’t recommend this resort enough and we will look forward to returning to Hacienda Chichén!
Stayed 2 nights in Apr 2024

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel very welcoming and the surroundings are amazing. Very well looked after with beautiful surroundings a very romantic feel on the grounds. Also our meal was very enjoyable with very good service. Really enjoying our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Stefano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful oasis of calm!
The grounds of the hotel are really beautiful with abundant bird life. Unfortunately we didn’t have time to use the pool but it looked very inviting. The food was excellent as was the service. The location very close to Chichen Itza was perfect.
Stayed 1 night in Apr 2024

10/10 Excellent

Zan, Greensboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic nature preserve did not disappoint. The bungelow was lovely. No TVs or landlines. Veranda dining. Great pool and walking areas. Amaxing place!
Stayed 1 night in Apr 2024

6/10 Okay

victor

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Beautiful place to stay surrounded by wilderness.
Stayed 1 night in Mar 2024

10/10 Excellent

Frederick, Florence

Liked: Cleanliness, staff & service, property conditions & facilities
A terrific retreat surrounded by lush gardens. Great cabin. Good food and drink. Very fine big pool.
Stayed 1 night in Mar 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful hotel. The food was wonderful, the ambience was elegant, and the Staff was very helpful. A jewelbox of a resort.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is an enchanting little hotel for people who want early access to the ruins. The staff were friendly and helpful and the room is comfortable.
Stayed 1 night in Jan 2024

8/10 Good

Nilmini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms4.0Service5.0Location5.0 Hotel highlightsGreat view · Romantic · Quiet RoomsLarge rooms with two double beds. Our room has a nice sitting area, with a small room inside our room to store our bags. The bathroom is clean and spacious with a nice tub. However, when you take a shower, water gets on the floor and food the room. We had to use a towel to squeeze out the water from the floor and use several towels.to.mop the floor so that we would not slip. There is an outside sitting area where you can watch birds. Nearby activitiesChichen Itza is around the corner where you can take a taxi for 200 pesos one-way. We took the same taxi to go out to the downtown area. The driver Ariel was so kind and he took us to some local shopping area where you can buy things for cheaper price. SafetyWe felt safe walking in this hotel garden and stay there WalkabilityFar away from public transportation. Food & drinksThey don't have all-inclusive, so you have to order their menu, which is very expensive. Serving size of their meals are also very small. 3 people can eat a meal and easily spend $75 to 100 and not still full.

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful hotel, located on the beautiful grounds of a historic hacienda. Truly lovely. HOWEVER -- be aware that the rear (eastern) entrance to Chichen-Itza is currently and I believe indefinitely closed (as of January 2024). As a result, you *cannot* walk to the site from the hotel -- it's an 8-minute drive on the highway back around to the main entrance. That's not the end of the world, but it does detract from what would otherwise be one of the primary attractions of the hotel. The hotel website states this clearly, but alas I didn't read that before coming.

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended, had a great stay at this hotel
I had an amazing time at this hotel. The staff was very friendly and helpful. They went above and beyond to make sure my family and I were comfortable. The food provided by the hotel restaurant was delicious and affordable as well.
Stayed 5 nights in Dec 2023

10/10 Excellent

Andreas

Stayed 3 nights in Dec 2023

4/10 Poor

April

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023