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W Chicago - City Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W Chicago - City Center

Serves breakfast, lunch, and dinner
Breakfast, lunch, brunch served; American cuisine
Breakfast, lunch, brunch served; American cuisine
Meeting facility
Serves breakfast, lunch, and dinner

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly

Explore the area

Map
172 W Adams St, Chicago, IL, 60603
  • Willis Tower
    3 min walk
  • State Street
    5 min walk
  • Art Institute of Chicago
    10 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive

Room options

Room, 1 King Bed, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Fabulous Room, Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Fabulous Room, Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous Room, Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Fabulous Room, Room, 2 Double Beds

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Spectacular Room, Room, 2 Double Beds, Non Smoking

Spectacular Room, Room, 2 Double Beds, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Spectacular Room, Room, 2 Double Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Spectacular Room, Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Spectacular Room, Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking (Mobility/hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Wonderful Room, Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Wonderful Room, Room, 1 Queen Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Spectacular Room, Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Spectacular Room, Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Wonderful Room, Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Wonderful Room, Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cool Corner Room, Studio, 1 King Bed, Corner

Premium bedding, pillowtop beds, minibar, in-room safe

Cool Corner Room, Studio, 1 King Bed, Corner

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Room, 1 King Bed (Mobility Accessible, Tub) | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/hearing Accessible)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 1 King Bed, Non Smoking (Mobility/hearing Accessible)

  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Centric The Loop Chicago

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1456)
The price is $320
per night
$375 total
includes taxes & fees
Dec 7 - Dec 8
Hyatt Centric The Loop Chicago

About the neighborhood

Chicago

W Chicago - City Center is centrally located in Chicago, a 3-minute walk from Willis Tower and 10 minutes by foot from Art Institute of Chicago. .This hotel is 0.8 mi (1.2 km) from Millennium Park and 1.6 mi (2.5 km) from Pritzker Pavilion.

What's nearby

  • Willis Tower - 3 min walk - 0.2 miles
  • Art Institute of Chicago - 10 min walk - 0.6 miles
  • Millennium Park - 12 min walk - 0.7 miles
  • Grant Park - 2 min drive - 1.7 miles
  • Soldier Field - 4 min drive - 1.9 miles

Getting around

  • Quincy Metro Station - 2 min walk
  • Chicago Union Station - 8 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Elephant & Castle - ‬3 min walk
  • ‪The Florentine - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks - ‬4 min walk

About this property

W Chicago - City Center

Beaux Arts Chicago hotel in Downtown Chicago with a 24-hour fitness center
W Chicago - City Center offers 403 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 403 air-conditioned rooms featuring minibars and DVD players. Your pillowtop bed comes with premium bedding. 42-inch plasma televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or brunch at Midland Social club, a restaurant which specializes in American cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has 12608 square feet (1171 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Midland Social club - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch.
MSC Bar - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Midland Social club
  • MSC Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • TV in common areas

Family friendly

  • DVD player
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 12,608 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Built in 1928
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Up to 88 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 30 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 50.00 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 125 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago W City Center
W Chicago City Center
W Hotel Chicago City Center
w Chicago - City Hotel Chicago
w Hotel Chicago
w Hotels Chicago
Hotel W Chicago City Center
W Chicago - City Center Hotel
W Chicago - City Center Chicago
W Chicago - City Center Hotel Chicago

W Chicago - City Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 426 out of 1029 reviews" "
Rating 8 - Good. 298 out of 1029 reviews" "
Rating 6 - Okay. 157 out of 1029 reviews" "
Rating 4 - Poor. 84 out of 1029 reviews" "
Rating 2 - Terrible. 64 out of 1029 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Stayed 1 night in Aug 2024

2/10 Terrible

janet

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
As a Marriot member I was so disappointed with my stay. I chose to book despite reading negative reviews we enjoy historic buildings. While the lobby is lovely, the historic details are worth exploring, and our rooms were actually actually quite sizable, our complaints include the absolute poor, downright rude front desk staff, and the cleanliness-our room had urine in the toilet when we arrived and despite reporting this is was never cleaned. The whole experience makes me question my loyalty programming
Stayed 4 nights in Jul 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Charlie

Stayed 3 nights in Aug 2024

8/10 Good

Piergiorgio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing location if you’re planning to come to Chicago. room is a little small but Great if you don’t stay inside of it. Staff was great answered all my questions and was not stingy with towels and water.
Stayed 2 nights in Aug 2024

6/10 Okay

Sean

Traveled with partner
Liked: Cleanliness, staff & service
Nice but I was expecting more.
Stayed 2 nights in Jul 2024

10/10 Excellent

AnneMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall property and location was great! The staff were friendly! I did ask for our room to be cleaned, but it wasn't.. that's not a big deal. I was able to get wash clothes and towels brought to the room. The toilet is in an unusual place. It's like in front of a wall. You have to almost climb over to sit straight on the toilet. My husband is tall so this was uncomfortable for him. The bathroom was clean though.
Stayed 2 nights in Jul 2024

2/10 Terrible

Scott, LOS ANGELES

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room wasn't ready at check-in. Was told to come back between 4:30 and 5pm
Stayed 1 night in Jul 2024

10/10 Excellent

Kristi

Stayed 3 nights in Jun 2024

10/10 Excellent

Karly, Springfield

Liked: Cleanliness
Great
Stayed 1 night in Jul 2024

8/10 Good

Tiara

Stayed 2 nights in Jul 2024

10/10 Excellent

Ismael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience.
Stayed 2 nights in Jul 2024

4/10 Poor

manan

Stayed 3 nights in Jul 2024

6/10 Okay

Patricia

Stayed 1 night in Jul 2024

4/10 Poor

Annjanette

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is older and needs updates
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Marc

Liked: Staff & service, property conditions & facilities
the room is very small; noisy - you hear the next door people; Property staff did not know how to lower darkening blinds, we figured it out ourselves; the blinds were completely lifted, and you could not reach those to be pulled down, without standing on a chair The room is otherwise clean and bed is comfortable
Stayed 2 nights in Jun 2024

2/10 Terrible

Mary, Santa Barbara

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very basic. The Mexican bartender was extremely rude to my friend. I would never recommend or stay at your properties again.
Stayed 3 nights in Jun 2024

8/10 Good

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Idaline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time! It was so convenient, everything were walking distance and there’s a lot of food places around. Would definitely stay there again!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool.
Stayed 2 nights in Jun 2024

2/10 Terrible

Ramiro

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Jun 2024

6/10 Okay

Lakeitha

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I don’t feel as though this property is worth the money. Our stay was fine but the room looked like they just went in a put everything from the last guest back in its place. My pillows were dirty and the sheets were stained. The bathroom was okay but could have been better. The customer service was good though. I was happy I didn’t have to stay more than one night. I feel like you’re literally just paying for the nice lobby and bar at the entrance.
Stayed 1 night in Jun 2024