voco Chicago Downtown, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Chicago Downtown, an IHG Hotel

City view from property
Point of interest
Point of interest
Bar (on property)
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast available
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    3 min walk
  • Subway
    2 min walk
  • Merchandise Mart Station
    5 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive

Room options

Premium Room, 1 King Bed (Walk-In Shower)

  • 284.7 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds, City View

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, City View

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, City View

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, View (Chicago Skyline View)

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, View (Chicago Skyline View)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 299 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible, View (Mobility, Chicago Skyline View)

  • 285 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Communications)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Accessible, View (Communications, Chicago Skyline View)

  • 299 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Communications, Mobility)

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, View (Chicago Skyline View)

  • 276 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, View (Chicago Skyline View)

  • 276 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

  • 216 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 276 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds, View (Chicago Skyline View)

  • 216 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Chicago

Voco Chicago Downtown, an IHG Hotel is centrally located in Chicago, a 3-minute walk from Merchandise Mart and 13 minutes by foot from Chicago Riverwalk. .This hotel is 1 mi (1.7 km) from Michigan Avenue and 1.2 mi (2 km) from Millennium Park.

What's nearby

  • Merchandise Mart - 3 min walk
  • Chicago Riverwalk - 13 min walk
  • Michigan Avenue - 15 min walk
  • Millennium Park - 18 min walk
  • Art Institute of Chicago - 3 min drive

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago Midway Airport (MDW) - 29 min drive

Restaurants

  • ‪Blue Bottle Coffee - ‬5 min walk
  • ‪Gibsons Italia - ‬6 min walk
  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Gene & Georgetti - ‬5 min walk
  • ‪Highline Bar + Lounge - ‬5 min walk

About this property

voco Chicago Downtown, an IHG Hotel

Riverwalk Chicago hotel in Downtown Chicago with a 24-hour fitness center
Voco Chicago Downtown, an IHG Hotel offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 293 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite at Waterview, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Chicago? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
Waterview - Onsite restaurant. Guests can enjoy drinks at the bar.
Riverbend Market - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business center

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Covered self parking fee: USD 59 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago Downtown, An Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown, an IHG Hotel Hotel
voco Chicago Downtown, an IHG Hotel Chicago
voco Chicago Downtown, an IHG Hotel Hotel Chicago

voco Chicago Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1383 out of 2168 reviews" "
Rating 8 - Good. 398 out of 2168 reviews" "
Rating 6 - Okay. 191 out of 2168 reviews" "
Rating 4 - Poor. 96 out of 2168 reviews" "
Rating 2 - Terrible. 100 out of 2168 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was good. The location is super convenient and walkable. We only had an issue with the sink in the restroom that was leaking and the plumber had to do some fixing. Other than that I would stay here again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Nagla

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
Very unprofessional customer service. We will never be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Spacious room with amazing views! Would love to see them offer room service and complimentary coffee stations in the lobby for guests. Otherwise stay was perfect!
Stayed 3 nights in Sep 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Ilse

Traveled with family
Liked: Cleanliness, property conditions & facilities
There’s room for improvement. The lady that checked me in was not familiar with all procedures to explain what I needed to know. Sam was amazing, he helped me with my parking situation and was extremely helpful. I wound of loved for the room to have it’s own microwave to avoid having to go 6 floors down to warm up food for my daughter. Another things is that the streaming on the tv was snot working and needed to watch live tv with hardly any channels for a kid.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Iheoma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, beautiful hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at voco was truly exceptional. From the moment we arrived, we were greeted with warm hospitality and impeccable service. The hotel is beautifully designed, with stylish and comfortable rooms that made us feel great we chose this hotel. The amenities were top-notch, The staff went above and beyond to ensure our stay was perfect, always attentive and friendly. Overall, we loved everything about our experience at voco. We highly recommend this hotel to anyone looking for a luxurious and enjoyable stay.
Stayed 1 night in Sep 2024

8/10 Good

vernon

Traveled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

WAI MAN

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Irene, Concord Township

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The carpeting in my room stunk so bad it made me nauseous.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohamed, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel
Stayed 2 nights in Sep 2024

6/10 Okay

STEVEN

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Fair room and service, terrible lost and found
Room was ok but outdated. Service was fair. I left a bag in my room by accident when I checked out. Called the hotel and asked for lost and found, but they didn’t help me. Instead they directed me to a website to report my lost item. It’s now 5 days later and they still haven’t called me back about the bag I left.
Stayed 1 night in Sep 2024

10/10 Excellent

Bethuel

Stayed 5 nights in Aug 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking expensive
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Pamela

Stayed 3 nights in Aug 2024

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, as soon as I arrived I was able to check in early. The person who worked there signed me up for free which immediately gave me perks which were free breakfast and late check out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kyrstin

Stayed 4 nights in Aug 2024

10/10 Excellent

Michael, San Jose

Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Stayed 5 nights in Aug 2024

10/10 Excellent

V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024