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Red Roof Inn PLUS+ Chicago - Naperville

2.5 star property

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Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Exterior
Lobby
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
1698 West Diehl Road, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪8 min drive‬
  • Riverwalk Park
    ‪9 min drive‬
  • Riverwalk
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Smoke Free)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Smoke Free)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Naperville

A stay at Red Roof Inn PLUS+ Chicago - Naperville places you in the heart of Naperville, within a 10-minute drive of Chicago Premium Outlets and Riverwalk Park. .This hotel is 4.4 mi (7.1 km) from Riverwalk and 7.3 mi (11.7 km) from Morton Arboretum.

What's nearby

  • Chicago Premium Outlets - 8 min drive - 4.7 miles
  • Riverwalk Park - 9 min drive - 4.3 miles
  • Riverwalk - 10 min drive - 4.4 miles
  • College of Dupage - 12 min drive - 8.3 miles
  • Wheaton College - 14 min drive - 9.3 miles

Getting around

  • West Chicago Station - 10 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬4 min walk
  • ‪Cracker Barrel - ‬10 min walk
  • ‪Shinto Japanese Steakhouse & Sushi Lounge - ‬4 min drive

About this property

Red Roof Inn PLUS+ Chicago - Naperville

Hotel with free parking, in the vicinity of Riverwalk Park
Red Roof Inn PLUS+ Chicago - Naperville offers 119 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Stay in one of 119 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1988
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 27.88
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 27.88 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Chicago Naperville
Naperville Red Roof Inn
Red Roof Inn Naperville
Red Roof PLUS Chicago Naperville Motel
Red Roof PLUS Chicago Naperville
Red Roof PLUS+ Chicago Naperville
Red Roof Inn PLUS Chicago Naperville
Red Roof Inn PLUS+ Chicago Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel
Red Roof Inn PLUS+ Chicago - Naperville Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel Naperville

Red Roof Inn PLUS+ Chicago - Naperville Reviews

Reviews

6.8
Rating 10 - Excellent. 315 out of 1004 reviews
Rating 8 - Good. 222 out of 1004 reviews
Rating 6 - Okay. 170 out of 1004 reviews
Rating 4 - Poor. 111 out of 1004 reviews
Rating 2 - Terrible. 186 out of 1004 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Nano

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Juli

Liked: Cleanliness, room comfort

Hassle to get a quiet room

Check in was really slow. When we asked for a room around back instead of outfront by a very busy noisy highway she said there weren't any available and they we about full. She then gave us a room that was already occupied so we had to go back to the desk to fix. Then she gave us a room around back.
Stayed 1 night in Apr 2025

2/10 Terrible

Calvin

Traveled with family
Disliked: Property conditions & facilities
It was horrible and smelled really bad I want a refund
Stayed 3 nights in Apr 2025

2/10 Terrible

Linda

Stayed 1 night in Apr 2025

2/10 Terrible

Brooke

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside of the property was littered with garbage, cigarette butts and dog poop. There were continuous cars racing outside. The room was clean but there was no frig or microwave. The bathroom was so small you had to stand sideways to close the door
Stayed 2 nights in Apr 2025

2/10 Terrible

Pragnesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Room condition not good
Stayed 1 night in Apr 2025

2/10 Terrible

Kimberley

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not check out the condition of the room until after I completed check-in. BIG MISTAKE. The property was in disrepair and it looked like subsidized housing with people living there regularly grooming their dogs outside, vehicles with smashed windows etc. Walking into the room I almost choked from the smell of smoke. Went back to the lobby, Kendall the front desk agent (very pleasant) went up to the room, came back and agreed it was unacceptable but could not process my refund and told me only the Manager could complete a refund who wouldn't be back for 4 days. They asked if I wanted a room swap, I said sure, as long as it didn't smell like smoke. Agent left for 5 minutes, came back and said they didn't have a room that would be suitable to swap me to (can only assume the other rooms they were considering smelled like smoke too). I emailed the Manager and will have to wait to see if I get my refund. Note: the room itself looked fine if it wasn't for the smoke smell. Also note, all rooms are accessed from an outdoor corridor so safety may be a concern for some.
Stayed 1 night in Apr 2025

4/10 Poor

Thomas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location was good, but property is shabby

Just needed an inexpensive one-night stay for business. The hotel was close to my destination. Service at desk was not particularly friendly or expedient. Property was dingy, from the elevator area (piles of garbage and laundry) to the rooms (a/c and heat unit was grid with wear and tear, stains, and dried food debris stuck to unit). Bathroom was tidy. Floors were clean. All doors face outside, which made the traffic noise from very busy Rte 59 a constant barrier to peace and quiet. I was not impressed.
Stayed 1 night in Apr 2025

6/10 Okay

Albert

The Staff is excellent but Deposit not so good for kids safe place . FBI .gov Database fingerprint checks JJ113
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nadir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 7 nights in Apr 2025

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness
It was okay but I think unsafe because I cop showed up saying what we were doing? And to be careful
Stayed 1 night in Apr 2025

6/10 Okay

Carrie

Traveled with family
Disliked: Amenities
Building is getting old and shows it. we had kids running around late outside our room but we were right on top of the elevator.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mokom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Barbara meylin Cuellar

Disliked: Cleanliness, staff & service, property conditions & facilities
Lo peor me fue ,la muchacha de la recepcionista la peor me quito de mi tarjeta 56 más 86 estoy esperando a le rembolso de los 56 , por que me estafó 86 extra , más nunca rento un cuarto hay , no vallan a este hotel ,lo peor
Stayed 2 nights in Apr 2025

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is easy and pets are free.
Stayed 1 night in Mar 2025

4/10 Poor

Sheri

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firecrackers set off in the room next to me and lots of banging on the wall. hotel ran completely out of coffee for the rooms( at least that is what the person at the front desk told me) I was there for2 days and my room was never serviced. Also, cops hanging around, not for security but because there aparently was an incident
Stayed 2 nights in Mar 2025

4/10 Poor

Devynn

Stayed 1 night in Mar 2025

10/10 Excellent

Iosha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice place if you need to make a quick booking. The housekeeping staff was a little rude but the front desk staff was very friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

2/10 Terrible

Carlos

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front office very un professional
Stayed 1 night in Mar 2025