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Palmer House a Hilton Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palmer House a Hilton Hotel

Meeting facility
Point of interest
Point of interest
Indoor pool
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Housekeeping
  • Bar
  • Laundry

Explore the area

Map
17 E Monroe St, Chicago, IL, 60603
  • State Street
    1 min walk
  • Millennium Park
    3 min walk
  • Art Institute of Chicago
    5 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    38 min drive

Similar properties

View from room

L7 Chicago by LOTTE

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (1250)
The price is $159
per night
$187 total
includes taxes & fees
Jan 2 - Jan 3
L7 Chicago by LOTTE

About the neighborhood

Chicago

Palmer House a Hilton Hotel is centrally located in Chicago, a 3-minute walk from Millennium Park and 5 minutes by foot from Art Institute of Chicago. .This spa hotel is 0.6 mi (1 km) from Willis Tower and 0.7 mi (1.1 km) from Chicago Theatre.

What's nearby

  • Millennium Park - 3 min walk
  • Art Institute of Chicago - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • Navy Pier - 4 min drive

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬1 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪The Gage - ‬3 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬1 min walk

About this property

Palmer House a Hilton Hotel

Historic Chicago hotel in Downtown Chicago with a full-service spa
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at PH has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 1641 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Cable programming along with video-game consoles are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and bicycles to rent. Additional amenities at this hotel include concierge services, gift shops/newsstands, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has 130000 square feet (12077 square meters) of space consisting of a conference center and 77 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
Lockwood Lobby Bar - This lobby lounge specializes in American cuisine. Happy hour is offered.
Lockwood Express - This café serves breakfast, lunch, and light fare. Open daily.
Lockwood Restaurant - This restaurant serves breakfast only. Open select days.
Potter's Bar - This cocktail bar specializes in American cuisine. Open select days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 54 per night; includes in/out privileges)
  • Covered valet parking on site (USD 78 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business center
  • Conference center (130,000 square feet of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 54 per night (in/out privileges)
  • Covered valet parking fee: USD 78 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 811 out of 1526 reviews" "
Rating 8 - Good. 301 out of 1526 reviews" "
Rating 6 - Okay. 200 out of 1526 reviews" "
Rating 4 - Poor. 120 out of 1526 reviews" "
Rating 2 - Terrible. 94 out of 1526 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely historical building!
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Glenn

Traveled with family
Though it is beautiful old property and well maintained the staff was on auto pilot and not very enthusiastic.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities
Our stay was AMAZING!
Stayed 2 nights in Sep 2024

10/10 Excellent

Fathima

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel
Stayed 2 nights in Sep 2024

8/10 Good

Carol

Traveled with group
BEST LOCATION. EASY TRAIN RIDE FROM O'HARE AIRPORT. WALKING DISTANCE TO MANY MAJOR MUST SEE SIGHTS AND LOTS OF RESTAURANT CHOICES. WOULD RECOMMEND HIGHLY EVEN THOUGH THE HOTEL IS OLD AND THE BATHROOMS NEED NEW VANITIES.
Stayed 4 nights in Sep 2024

8/10 Good

Leslie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It’s gorgeous of course and I loved the history. I wished I had more time to check out the exhibits and the event rooms. You can text the staff if anything comes up and hear back from them right away. Everyone was extremely courteous. But I really wanted the ability to make coffee in my room. Also, there were VERY limited vegan options for dining which is a common request in 2024.
Stayed 3 nights in Sep 2024

10/10 Excellent

HOLLIE, Attica

Stayed 1 night in Aug 2024

10/10 Excellent

Meaghan

Liked: Cleanliness
Amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Stayed 5 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Palmer and Chicago.
Stayed 1 night in Sep 2024

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Elegant lobby with smallish, dated rooms
Hotel is elegant but dated, as are the rooms. The express elevator to floor 22 is great, with no wait time, but the rooms are small even on the exec floor and not modern lookig at all. I also didn't appreciate walking the gauntlet of sales reps schlepping the Hilton packages as we were checking out. That's too much "Buy a Time share" sales pitch for a first rate hotel, and why I gave you only 3 stars. Also, $60 a day parking is nuts. If I had known, I would have slept in my car at that rate.......
Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful, everyone is amazing , kind, considerate, I was treated like a king.
Stayed 4 nights in Sep 2024

6/10 Okay

Monica

Liked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palmer House Hotel
Our stay was fantastic rooms were nice size closets refrigerator. Love the old Nostalgia of all the old timers who played and sang at the Empire dining room. Very close to all the activities restaurants Michigan Avenue it was great only thing and I guess that's typical of Chicago Downtown parking not provided except for valet $80 a day ridiculous or down the street $55 a day in and out okay of the parking in addition to that they charge $25 plus tax a day some kind of fee for what I don't know on top of your hotel stay.
Stayed 2 nights in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
First off great location being right on so many L lines. Hotel is old and showing its age with scuffed floors and chipped paint. Bed was good, cleaning seevice in the rooms was great, I’d stay again for location but for the price and condition I might also look elsewhere with L access.
Stayed 4 nights in Sep 2024

8/10 Good

Elaine

Traveled with family
Liked: Property conditions & facilities
Beautiful older building. Housekeeping didn’t clean room even though had left do not disturb sign out in error. Should have at least knocked
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Easy access to shopping and attractions. Great staff and great history.
Stayed 2 nights in Sep 2024

6/10 Okay

Marvin

Liked: Cleanliness, property conditions & facilities
No cups or glasses..no complimentary coffee
Stayed 4 nights in Aug 2024

6/10 Okay

Lindsay

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, shabby, loud
Dirty, shabby, loud
Stayed 3 nights in Jul 2024

6/10 Okay

Eric

Business traveler
Disliked: Cleanliness, property conditions & facilities
Dirty bathroom, shabby room
The bathroom was dirty - old toothpaste wiped on the vanity, dirty towel hanging on the door, and the room was shabby. Won’t be going back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kendra

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024