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Palmer House a Hilton Hotel

4.0 star property

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Photo gallery for Palmer House a Hilton Hotel

Reception
Property video
Daily to-go breakfast for a fee
Ballroom
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Air conditioning
$202
$176 nightly
$202 total
Total with taxes and fees
Feb 26 - Feb 27

Explore the area

View in a map
17 E Monroe St, Chicago, IL, 60603
  • Place, Millennium Park
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Art Institute of Chicago
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Mobility Accessible Standard King Room With Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Mobility Accessible Standard King Room With Bathtub

  • Sleeps 2

View all photos for Room, 2 Double Beds, Non Smoking

In-room business center

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(79 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(13 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Non Smoking (Roll-in Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Parlor, No Bed)

Premium bedding, pillowtop beds, minibar, in-room safe

Room (Parlor, No Bed)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Non Smoking (Roll-in Shower)

In-room business center

Room, Non Smoking (Roll-in Shower)

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium 2 Double Mobility Accessible (Tub)

In-room business center

Premium 2 Double Mobility Accessible (Tub)

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium 2 Bed 2 Bath - 1 Room

In-room business center

Premium 2 Bed 2 Bath - 1 Room

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Multiple Beds, Non Smoking

  • 1000 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 King Beds

View all photos for Deluxe Room - 1 King Bed

In-room business center

Deluxe Room - 1 King Bed

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room -1 King Bed

In-room business center

Deluxe Room -1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Parlor)

In-room business center

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 1000 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(16 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Two Double Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard King Room

  • Sleeps 2

View all photos for Premium Two Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Two Double Room

  • Sleeps 4

View all photos for Premium King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Premium King Room

  • Sleeps 2

View all photos for Mobility Accessible Standard Queen Room With Roll In Shower

Premium bedding, pillowtop beds, minibar, in-room safe

Mobility Accessible Standard Queen Room With Roll In Shower

  • Sleeps 2

View all photos for Mobility Accessible Premium Two Double Room With Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Mobility Accessible Premium Two Double Room With Bathtub

  • Sleeps 4

View all photos for Mobility Accessible Two Double Room With Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Mobility Accessible Two Double Room With Bathtub

  • Sleeps 4

View all photos for Mobility Accessible Two Double Room With Shower

Premium bedding, pillowtop beds, minibar, in-room safe

Mobility Accessible Two Double Room With Shower

  • Sleeps 4

View all photos for Two Double Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Two Double Suite

  • Sleeps 4

View all photos for Deluxe Room, 2 Double Beds

In-room business center

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(20 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, 2 Bathrooms

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room, 2 Double Beds, 2 Bathrooms

8.2 out of 10
Very good
(13 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room business center

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(33 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Oversized Deluxe Two Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Oversized Deluxe Two Double Room

  • Sleeps 4

View all photos for Oversized Deluxe King Room

Premium bedding, pillowtop beds, minibar, in-room safe

Oversized Deluxe King Room

  • Sleeps 2

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(50 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room - 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room - 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room - 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Room - 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mobility Accessible One-Bedroom King Suite with Roll in Shower

Premium bedding, pillowtop beds, minibar, in-room safe

Mobility Accessible One-Bedroom King Suite with Roll in Shower

  • Sleeps 2

View all photos for Mobility Accessible Standard King Room With Roll In Shower

Premium bedding, pillowtop beds, minibar, in-room safe

Mobility Accessible Standard King Room With Roll In Shower

  • Sleeps 2

View all photos for Premium Two Double Room With Two Bath

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Two Double Room With Two Bath

  • Sleeps 4

View all photos for Two Double Room With Two Bathrooms

Premium bedding, pillowtop beds, minibar, in-room safe

Two Double Room With Two Bathrooms

  • Sleeps 4

View all photos for One Bedroom King Suite

Premium bedding, pillowtop beds, minibar, in-room safe

One Bedroom King Suite

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Double Room

  • Sleeps 2

View all photos for Room, 1 King Bed, Non Smoking

In-room business center

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(177 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Chicago
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, 2,644 reviews
$164 nightly
The price is $192
Feb 27 - Feb 28
Total with taxes and fees
Hilton Chicago

About the neighborhood

Chicago

Palmer House a Hilton Hotel is centrally located in Chicago, a 3-minute walk from Millennium Park and 5 minutes by foot from Art Institute of Chicago. .This luxury hotel is 0.3 mi (0.5 km) from Cloud Gate and 0.6 mi (1 km) from Willis Tower.

What's nearby

  • Millennium Park - 3 min walk - 0.2 miles
  • Michigan Avenue - 3 min walk - 0.2 miles
  • Art Institute of Chicago - 5 min walk - 0.3 miles
  • Cloud Gate - 5 min walk - 0.3 miles
  • Chicago Theatre - 6 min walk - 0.4 miles

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬3 min walk
  • ‪Palmer House Hilton Executive Floor Lounge - ‬3 min walk
  • ‪Pizano's Pizza & Pasta - ‬3 min walk
  • ‪Capital One Café - ‬1 min walk
  • ‪Jimmy's Gyros & Grill - ‬3 min walk

About this property

Palmer House a Hilton Hotel

Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 1641 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Cable programming along with video-game consoles are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and bicycles to rent. Additional amenities at this hotel include concierge services, gift shops/newsstands, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has 130000 square feet (12077 square meters) of space consisting of a conference center and 77 meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
Lockwood Lobby Bar - This lobby lounge specializes in American cuisine. Happy hour is offered.
Lockwood Express - This café serves breakfast, lunch, and light fare. Open daily.
Lockwood Restaurant - This restaurant serves breakfast only. Open select days.
Potter's Bar - This cocktail bar specializes in American cuisine. Open select days.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (USD 57 per night; includes in/out privileges)
  • Covered valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business center
  • Conference center (130,000 square feet of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 55 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self parking fee: USD 57 per night (in/out privileges)
  • Covered valet parking fee: USD 85 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 55 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Palmer House a Hilton Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1362 out of 2306 reviews
Rating 8 - Good. 424 out of 2306 reviews
Rating 6 - Okay. 265 out of 2306 reviews
Rating 4 - Poor. 138 out of 2306 reviews
Rating 2 - Terrible. 117 out of 2306 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in Chicago
Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Stayed 1 night in Nov 2025

10/10 Excellent

Robyn

Business traveler
Liked: Cleanliness, property conditions & facilities
Room great, lobby bar the best! Christmas tree gorgeous. And free brownie a nice touch!
Stayed 1 night in Nov 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beauty and value.
Stayed 1 night in Nov 2025

6/10 Okay

Hannah

Liked: Cleanliness
Disliked: Amenities
add that the pools been closed in april, the AC in the room isn’t good at all. Staff not very accommodating with check in times/ room availability. Bartender was rude when we ordered drinks
Stayed 1 night in Nov 2025

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was a beautiful gem. Our room with 2 queen beds & 2 barrooms was huge! Great place to stay in the city, walking distance to attractions & bars & restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

RAY

Stayed 1 night in Nov 2025

10/10 Excellent

Gordon

Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

4/10 Poor

Sheila A.

Went to Chicago on train for the day. Return was cancelled . Booked last minute hotel through Expedia. We had no luggage , or change of clothes. Just looked forward to a hot shower. We had absolutely NO HOT WATER,& tub filled up w ice cold water that took forever to drain. So disappointing. I think a credit is in order for a very uncomfortable stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Stayed 2 nights in Oct 2025

10/10 Excellent

Fearghal

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff could not have been more helpful. The venue was packed for an international rugby game, but everything was clean, well cared for and comfortable. Will defintiely stay here again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly Johanna

Liked: Cleanliness, property conditions & facilities
The lobby is stunning. The Christmas tree and decorations appeared overnight and were a lovely surprise. Beautiful hotel
Stayed 4 nights in Nov 2025

2/10 Terrible

Eamonn

Stayed 2 nights in Oct 2025

10/10 Excellent

PFC Luca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good (although not free but it was worthwhile), parking across the street was secured at desk making departure easier, architecture was beautiful and room was comfortable. Would stay in the hotel again
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Classy and classic! Never disappoints
Stayed 1 night in Nov 2025

4/10 Poor

Kristie

Traveled with family
Liked: Staff & service
Disliked: Amenities
What used to be a beautiful hotel, now feels like an old fossil. You can see the antique decor, and it has an art deco feel in the rooms, but the quality has greatly gone downhill. My room had stained furniture, stained lampshades, misshapen old pillows that are almost cotton balls, and peeling wallpaper. The towels were paper thin and reeked of bleach. This is not the crown jewel it used to be.
Guest room wall
Lampshade
Chair and ottoman
Bathroom cabinet
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff!
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

2/10 Terrible

Sandra Tosco, Miami

Stayed 2 nights in Nov 2025

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriella

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and very clean
Stayed 3 nights in Sep 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
The main lobby and bar area was beautifully decorated and a lovey area to relax and meet people
Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Beautiful property
Stayed 4 nights in Nov 2025