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MainStay Suites Chicago Schaumburg

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Interior
Full-size fridge, microwave, stovetop, dishwasher
Suite, 1 Queen Bed | View from room
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1200 Bank Drive, Schaumburg, IL, 60173
  • Woodfield Mall
    16 min walk
  • LEGOLAND® Discovery Center
    3 min drive
  • Spring Valley
    3 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    18 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
Exterior
Extended Stay America Suites Chicago Schaumburg Conv Center
Breakfast included
Pet friendly
Parking included
Free WiFi
3.0 out of 5, (1002)
The price is $59
per night
$67 total
includes taxes & fees
Dec 5 - Dec 6
Extended Stay America Suites Chicago Schaumburg Conv Center

About the neighborhood

Schaumburg

With a stay at MainStay Suites Chicago Schaumburg in Schaumburg, you'll be in the business district, within a 5-minute drive of Woodfield Mall and LEGOLAND® Discovery Center. .This hotel is 11 mi (17.6 km) from Allstate Arena and 13 mi (21 km) from Donald E. Stephens Convention Center.

What's nearby

  • Woodfield Mall - 16 min walk - 0.9 miles
  • LEGOLAND® Discovery Center - 3 min drive - 1.3 miles
  • Schaumburg Convention Center - 4 min drive - 1.9 miles
  • Schaumburg Medieval Times - 5 min drive - 3.7 miles
  • Topgolf - 6 min drive - 2.9 miles

Getting around

  • Roselle Medinah Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 18 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Red Robin - ‬4 min drive
  • ‪Cinnabon - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

MainStay Suites Chicago Schaumburg

Suburban hotel with a 24-hour fitness center and a 24-hour business center
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 120 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a picnic area, barbecue grills, and a vending machine.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

Reviews

7.4

Good

Rating 10 - Excellent. 325 out of 1001 reviews" "
Rating 8 - Good. 332 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 102 out of 1001 reviews" "
Rating 2 - Terrible. 98 out of 1001 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Lucas

Business traveler
High priced with no pool or breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable accommodations.
Stayed 2 nights in Aug 2024

4/10 Poor

LaChantal

Disliked: Property conditions & facilities
The bathroom ceiling was leaking
Stayed 4 nights in Aug 2024

10/10 Excellent

Jodie

Was very comfortable and clean
Stayed 7 nights in Jul 2024

2/10 Terrible

gregg

Disliked: Cleanliness, property conditions & facilities
No good.
Stayed 4 nights in Jul 2024

8/10 Good

Tina, Davie

Traveled with group
Liked: Staff & service
There were many people coming and going and hanging out in the halls. Young mother with 2 small children in diapers in the hall watching mother race a remote control car in the hallway. Men sitting out front and all hours smoking. Men wandering the parking lot late at night
Stayed 5 nights in Aug 2024

10/10 Excellent

Kit

Stayed 4 nights in Aug 2024

4/10 Poor

Jennifer

Disliked: Cleanliness
Room smelled bad. dropped ice on floor and when i wiped up the napkin was full of dirt from floor.
Stayed 2 nights in Aug 2024

6/10 Okay

Kelly

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The layout of suite was great. We had our xhoice of floor and chose third floor. Quiet first night. Very loud second night. Hotel hall carpet is ripped and dirty. Our room had spots not cleaned. Someone's sock laying on floor, bathroom wall was dirty and stained, floor in kitchen was dirty. Staff were great. Check in was easy.
Stayed 2 nights in Aug 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place I stayed was convenient and quite nice to stay in, with a layout more like an apartment. It was a little old fashioned but not terribly so. Wifi was highly inconsistent. Staff was kind. There were a lot of suspicious people loitering around during check-in late at night outside the hotel, but they didn't really bother me. Definitely fine for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

HARISH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Rooms are big.
Stayed 3 nights in Aug 2024

2/10 Terrible

Tiffany

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty on the inside. Room smelled bad. Coffee was terrible. Outside doors were not secured. Anyone could get in the side doors. Noisy, lots of little kids running around. People would leave their garbage outside or in the parking lot.
Stayed 12 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Shanitra

Traveled with family
Liked: Staff & service, amenities
Queen bed is really a full size, furniture needs to be updated and a family member’s room smelled of urine
Stayed 1 night in Jul 2024

6/10 Okay

Kelsey

Traveled with group
Liked: Staff & service
Easy and quick check in. The room we stayed in was fine for our one night stay, but felt dirty. The security lock on the door was loose and there were some items through the suite that didn’t look like they had been cleaned in a little while. Overall wasn’t a bad stay. Would recommend for a short stay.
Stayed 1 night in Jul 2024

8/10 Good

Hugo

Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel with old furniture
Stayed 1 night in Jul 2024

2/10 Terrible

Crystal

Stayed 2 nights in Jul 2024

10/10 Excellent

Gage

Stayed 1 night in Jul 2024

2/10 Terrible

Mihee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was terrible. Different from pictures and descriptions
Stayed 3 nights in Jul 2024

6/10 Okay

HAO

Stayed 5 nights in Jun 2024

2/10 Terrible

Crystal

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The ac was broken it was 100 degrees in the room it also smelled really bad
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Harvey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location very close to Woodfield Mall and restaurants. Location seemed pretty safe. Garbage cans around the property were emptied fairly quickly during the week, but both weekends the garbage just piled up. We told the front desk and it was promptly removed. Front desk responsive. Coffee every morning was excellent! Would stay again. Thanks for a great stay!
Stayed 8 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024