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Level Chicago - River North

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished
Outdoor spa tub
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
369 W Grand Ave, Chicago, IL, 60654
  • Merchandise Mart
    7 min walk
  • Domino's Pizza
    1 min walk
  • Merchandise Mart Station
    8 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    33 min drive

Room options

View all photos for Junior Suite, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

  • 669 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

  • 1025 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 824 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Balcony

Level Chicago Fulton Market

Pool
Pet friendly
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (76)
The price is $143
per night
$188 total
includes taxes & fees
Dec 26 - Dec 27
Level Chicago Fulton Market

About the neighborhood

Chicago

With a stay at Level Chicago - River North, you'll be centrally located in Chicago, within a 5-minute drive of Michigan Avenue and Chicago Riverwalk. .This hotel is 0.5 mi (0.8 km) from State Street and 1.3 mi (2.1 km) from Millennium Park.

What's nearby

  • Michigan Avenue - 16 min walk
  • Chicago Theatre - 17 min walk
  • Chicago Riverwalk - 17 min walk
  • Willis Tower - 18 min walk
  • Millennium Park - 2 min drive

Getting around

  • Chicago Halsted Station - 4 min drive
  • Merchandise Mart Station - 8 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪East Bank Club Exercise Programs - ‬4 min walk
  • ‪Sound Bar - ‬5 min walk
  • ‪Gene & Georgetti - ‬3 min walk
  • ‪Ground Up Coffee - ‬5 min walk
  • ‪Electric Hotel - ‬5 min walk

About this property

Level Chicago - River North

Hotel with a fitness center, a short walk to State Street
Level Chicago - River North offers 99 accommodations with washers/dryers and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 99 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 19.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from May 01 to September 30

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Level Chicago - River North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 265 out of 383 reviews" "
Rating 8 - Good. 54 out of 383 reviews" "
Rating 6 - Okay. 28 out of 383 reviews" "
Rating 4 - Poor. 17 out of 383 reviews" "
Rating 2 - Terrible. 19 out of 383 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Tynisha

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Shawnta, Dacula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in May 2024

10/10 Excellent

Aoutneil

Stayed 3 nights in Aug 2024

10/10 Excellent

Dalileh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suite hotel. lots of room for 3-4. Awesome pool and hot tub. I cant express how this hotel takes safety level they did. I've been to many hotels in Chicago, they never met this level of security. We will Definitely make this hotel our #1 from now while in Chicago
Stayed 2 nights in Aug 2024

10/10 Excellent

Desiree

Stayed 3 nights in Aug 2024

10/10 Excellent

Marilyne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super long week-end à Chicago
Superbe appartement avec vue exceptionnelle!!! Super bien situé à proximité de tout à pied!!!
Stayed 4 nights in Aug 2024

4/10 Poor

Stephanie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Unprofessional service. Unprofessional guests service. For such a nice hotel, you all really should invest in better staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! While other reviewers complained about the price of $60 to park overnight, we found the parking lot super convenient. Our 1 bedroom unit was lovely. Spacious and clean. Fabulous amenities too. Beautiful pool, lounges, dog spa, workout facility, sauna and much more. We would give 6 stars if we could.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
We were on the 28th floor and got upgraded to a two bedroom, views were amazing, pool was a welcome addition as there was a heatwave
Stayed 7 nights in Aug 2024

10/10 Excellent

Troy

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip was to drop my kid off at school. We’ve stayed here before and will stay again. Staff is kind, attentive and courteous. The apartment was comfortable and clean. Great views! The facilities are wonderful. My family had a great time grilling and swimming.
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. I wasn’t aware daily housekeeping wasn’t available. Comfortable bed and excellent views! We walked everywhere and had essentially no issues. Would stay here again!
Stayed 5 nights in Aug 2024

10/10 Excellent

Issa

Stayed 1 night in Aug 2024

4/10 Poor

Taneisha

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I purchased two different rooms one studio and one bedroom and when I got to check in they checked me in to the wrong room which was the studio after I told the front desk that I will like to be in the one bedroom instead of the studio..both rooms were already paid for so I immediately came down to the front desk to tell them about the mistake they suggested that I pay another $200 for another room after they charged me $200 for the deposit for the wrong room, I told them I wasn’t able to make that purchase because they already took the money.. I’ve sat there for 2 hours asking can I get accommodated I’ve got disrespected by one of the employees he was really rude I asked for the manager he told me it’s no need to talk to the manager because she will tell me the same thing which is to put another deposit down after I did it already. After a while he stopped responding to me after I was asking him questions blantly ignoring me .. If they had told me what kind of room it was before I put down the deposit it would be no issue but to assume that they will give me the 1 bedroom because that’s what I asked for they just gave me a key and a room number.. I will not be coming back here and I still have not talked to the manager no one reached out to me they just took my money
Stayed 1 night in Aug 2024

10/10 Excellent

Melva

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

William, Sterling Heights

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed in a jr. Suit 2 bedroom. The amenities were awesome. Love the sauna and steam room. My only complaint is the service from staff themselves. We first get to our room and found the following. - The door to the patio did not open. - TV would not work. - Bathroom fan didn't work. We called the front desk and they said they would send someone up to take care of the door and tv. After waiting an hr, noone came so we went on our way to explore Chicago. When we returned, we asked if the issues can be taken care of but the lady said, ohhh the tv is probably a cable loose or something. We went back to our room called down for help with the patio door and from trial and error on the phone this was fixed. We then fixed the TV ourselves ( it was a faulty cable) Seems they knew exactly the issues of the room from previous guests. It would've been nice to get assistance with these problems. All in all though, the hotel, amenities, and its location were great and we had a great trip!
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer, Naperville

Traveled with partner
Didn't feel much like a hotel....kind of like staying at a friends condo in the city.
Stayed 1 night in Aug 2024

8/10 Good

Mike

Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and convenient property. Overall enjoyed our stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and location!!
This was a great place to stay with a group. We got a two bedroom two bath unit for 2 adults and three kids. The full kitchen was amazing. We loved the pool and other amenities offered. Will definitely stay here again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Dan

Stayed 1 night in Aug 2024

8/10 Good

Alyssa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet building. Staff is friendly, but hard to get any extra blankets, towels, etc…
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service
Great location, pool, room was excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jul 2024