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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4.0 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Exterior
Property preview
Free daily buffet breakfast
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym
$155
$132 nightly
$155 total
Total with taxes and fees
Jan 26 - Jan 27

Explore the area

View in a map
511 North Columbus Drive, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Chicago Riverwalk
    ‪8 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible

7.8 out of 10
Good
(28 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

8.4 out of 10
Very good
(45 reviews)
  • 475 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch LCD TV with satellite channels, TV, pay movies

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 425 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking, Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking, Lake View

8.4 out of 10
Very good
(11 reviews)
  • 425 sq ft
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

8.4 out of 10
Very good
(38 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(7 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

7.8 out of 10
Good
(10 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, City View

7.6 out of 10
Good
(15 reviews)
  • 425 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, City View (High Floor)

8.0 out of 10
Very good
(45 reviews)
  • 419 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Lake View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Lake View (High Floor)

8.0 out of 10
Very good
(50 reviews)
  • 425 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View, Corner

7.6 out of 10
Good
(21 reviews)
  • 475 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(8 reviews)
  • 425 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

7.8 out of 10
Good
(42 reviews)
  • 425 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Room, 2 Bedrooms, Non Smoking

Presidential Room, 2 Bedrooms, Non Smoking | Living area | 55-inch LCD TV with satellite channels, TV, pay movies

Presidential Room, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 900 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

8.2 out of 10
Very good
(170 reviews)
  • 425 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Corner King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Corner King Suite

  • Sleeps 4

View all photos for Premium Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Two Double Suite

  • Sleeps 6

View all photos for Premium Two Double Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Two Double Suite with City View

  • Sleeps 6

View all photos for Premium Two Double Suite with Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Two Double Suite with Lake View

  • Sleeps 6

View all photos for High Floor Two Double Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

High Floor Two Double Suite with City View

  • Sleeps 6

View all photos for High Floor Two Double Suite with Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

High Floor Two Double Suite with Lake View

  • Sleeps 6

View all photos for Corner King Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Corner King Suite with City View

  • Sleeps 4

View all photos for Premium King Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium King Suite with City View

  • Sleeps 4

View all photos for Premium Corner King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Corner King Suite

  • Sleeps 4

View all photos for High Floor King Suite with City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

High Floor King Suite with City View

  • Sleeps 4

View all photos for Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Suite

  • Sleeps 6

View all photos for Hearing Accessible Two Double Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible Two Double Suite

  • Sleeps 6

View all photos for Mobility Accessible Two Double Suite with Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Suite with Tub

  • Sleeps 6

View all photos for Mobility Accessible King Suite with Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Suite with Tub

  • Sleeps 4

View all photos for Mobility Accessible King Suite with Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

View all photos for Hearing Accessible King Suite

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible King Suite

  • Sleeps 4

View all photos for Mobility Accessible Two Double Suite with Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Suite with Roll in Shower

  • Sleeps 6

Presidential Room

  • Sleeps 4

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

55-inch LCD TV with satellite channels, TV, pay movies

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Premium Two-Room Suite With 1 King Bed And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(136 reviews)
  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Embassy Suites by Hilton Chicago Downtown River North
  • Pool
  • Breakfast included
  • Pet friendly
  • Restaurant
4.3 out of 5, Excellent, 5,577 reviews
$106 nightly
The price is $124
Feb 9 - Feb 10
Total with taxes and fees
Embassy Suites by Hilton Chicago Downtown River North

About the neighborhood

Chicago

A stay at Embassy Suites by Hilton Chicago Downtown Magnificent Mile places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and State Street. .This hotel is 0.5 mi (0.9 km) from Chicago Riverwalk and 0.6 mi (1 km) from Millennium Park.

What's nearby

  • Michigan Avenue - 3 min walk - 0.2 miles
  • Northwestern Memorial Hospital - 5 min walk - 0.3 miles
  • Chicago Riverwalk - 8 min walk - 0.5 miles
  • Millennium Park - 9 min walk - 0.5 miles
  • Chicago Theatre - 11 min walk - 0.6 miles

Getting around

  • Grand Station (Red Line) - 8 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪The Red Star Bar - ‬1 min walk
  • ‪Sky Lobby at The Embassy Suites - ‬1 min walk
  • ‪D4 Irish Pub and Cafe - ‬2 min walk
  • ‪Qiao Lin Hot Pot - ‬3 min walk
  • ‪Dollop Coffee & Tea - ‬3 min walk

About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hotel with free breakfast, 5-minute walk to Michigan Avenue
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 455 guestrooms featuring refrigerators and microwaves. 55-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning. The hotel offers a complimentary manager's reception on select days.
Embassy Suites by Hilton Chicago Downtown Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 19.95 per night)

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 65 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 19.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 19.95 per night (rates may vary)
  • Self parking fee: USD 65.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 60611, 60611, Hotel License

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1464 out of 2799 reviews
Rating 8 - Good. 635 out of 2799 reviews
Rating 6 - Okay. 339 out of 2799 reviews
Rating 4 - Poor. 206 out of 2799 reviews
Rating 2 - Terrible. 155 out of 2799 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joan

Stayed 2 nights in Sep 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Laura I, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff very friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our go-to. Fair pricing, centrally located. Great breakfast with made-to-order omlettes.
Stayed 1 night in Oct 2025

10/10 Excellent

Suleima

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Staff were very friendly. Very clean hotel. Definitely would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

José de Jesús

Stayed 2 nights in Oct 2025

4/10 Poor

Faith

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Friendly Staff, 10+ minute wait for elevators, room ok not worth the money, extra payment due for parking on top of what was already paid
Stayed 1 night in Oct 2025

10/10 Excellent

Saro

Stayed 4 nights in Sep 2025

8/10 Good

Esther

Traveled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Very nice hotel but there are a LOT of people who stay here, elevators/ meals busy, but place is incredibly nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has beautiful view, the elevator are extremely fast, the staff is cordial and helpful. The hotel is in the heart of the city, and I highly recommend it.
Stayed 1 night in Oct 2025

8/10 Good

Jill

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is hard to find and very expensive.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, amenities
Perfect location great hotel
Stayed 3 nights in Sep 2025

8/10 Good

Luis Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to improve on sofabed

The sofa bed was caved in
Stayed 3 nights in Sep 2025

8/10 Good

Sherri

Traveled with family
Liked: Staff & service
We did need to switch rooms because we were by the elevator shaft and it drove me insane. Plus there was an awful smell. The front desk was way more than accommodating and helpful though. Loved the breakfast variety and the nightly reception was fun. Perfect location!
Stayed 2 nights in Oct 2025

6/10 Okay

Katiana

Traveled with family
Disliked: Property conditions & facilities
It’s wasn’t a clean hotel to me, hair was in the bathtub, it had a little of holes that was covered but not in the best way. The good was not good and the free breakfast wasn’t passable, we ate there one time and was there for 5 days, so that says a lot. We was charged a resort fee and it’s not a resort, when I mentioned it, one of the employees said this is Chicago, we can do that lol ok but to park was $60 a day, ok not understanding this. It’s a first and a last lol but we went for my daughter graduation and it’s done. I didn’t take pictures of the hotel because I won’t be back but it served this purpose.
Stayed 4 nights in Oct 2025

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

maha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff was present hotel is in a great location
Stayed 1 night in Oct 2025

10/10 Excellent

Virginia Bernardino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful family stay for a weekend downtown. Room, lobby, and pool were clean and well maintained. Staff was constantly available to upkeep common areas and were very quick and receptive to any requests. Room (suite) was spacious and comfortable. Food quality at breakfast was excellent and lots of options available. The poolside sauna was a fantastic surprise as well. Will absolutely be back next time we are in town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shoniece

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!!
Stayed 2 nights in Sep 2025

8/10 Good

Bekele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay.
Stayed 3 nights in Sep 2025

8/10 Good

Minerva Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent except the conditioner bottle was broken and never fixed
Stayed 4 nights in Sep 2025