4/10 Poor
Michael
Traveled with family
Sep 18, 2024
Liked: Cleanliness
We didn’t get the room we requested. We were given a handicapped room. We were supposed to be on the same floor with my grandkids to help watch them. My wife was dealing with a broken foot and couldn’t take the stairs. There was only one or two elevators working and the wait for an elevator was too long. One wait was seven minutes. The only good part of the stay was the pool area. It was excellent. The toilet kept running loudly even after they came to fix it. I talked to the front desk about the issues we were having and he couldn’t care less and was not helpful at all. Not willing to do anything to help. I was very disappointed with this experience.
Michael
Stayed 1 night in Aug 2024