Congress Plaza Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Congress Plaza Hotel

Lobby
Exterior detail
Standard Suite, 1 King Bed, Lake View, Lakeside | Lake view
2 bars/lounges, sports bar, sports bar
Accessible Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Columbia College Chicago
    1 min walk
  • Auditorium Building and Theatre
    2 min walk
  • State Street
    4 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

Accessible Standard Room, 2 Double Beds

  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Standard Suite, 1 King Bed, Lake View, Lakeside

  • 538 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Queen Room, Interior View

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Family Suite

  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Standard Room, 1 King Bed, Lake View

  • 251 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Lake View

  • 251 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 278 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Chicago

With a stay at Congress Plaza Hotel, you'll be centrally located in Chicago, steps from Columbia College Chicago and Museum of Contemporary Photography. .This hotel is 0.1 mi (0.1 km) from Spertus Institute of Jewish Studies and 0.2 mi (0.3 km) from Auditorium Building and Theatre.

What's nearby

  • Columbia College Chicago - 1 min walk - 0.1 miles
  • Auditorium Building and Theatre - 2 min walk - 0.1 miles
  • Art Institute of Chicago - 6 min walk - 0.4 miles
  • Millennium Park - 8 min walk - 0.5 miles
  • Grant Park - 18 min walk - 1.0 mile

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪The Lounge At Congress Hotel - ‬2 min walk
  • ‪Fontano's Subs - ‬3 min walk
  • ‪Epic Burger - ‬4 min walk
  • ‪Buddy Guy's Legends - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 870 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a hair salon, and wedding services.
Grab a bite at Tavern Tap, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are served on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Chicago? This hotel has 50000 square feet (4645 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3323 out of 8190 reviews" "
Rating 8 - Good. 2317 out of 8190 reviews" "
Rating 6 - Okay. 1286 out of 8190 reviews" "
Rating 4 - Poor. 719 out of 8190 reviews" "
Rating 2 - Terrible. 545 out of 8190 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John-Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location made it easy for us to get to all the major sites as well as the football game we were in town for. The staff were friendly & more than willing to help us find a place to eat or a cab to the airport.
Stayed 3 nights in Nov 2024

6/10 Okay

Jane

Liked: Cleanliness, staff & service
The glass top table was not connected to the base, and it was easy to knock off if leaned on. My roommate nearly got hurt when the whole thing collapsed, and everything went down, including the lamp and coffee maker ..........The shower leaked easily onto the floor, and we had to take special care with that and mop up after showers to avoid slipping....... There was a deadbolt lock on the bathroom door inside and the hinges were on the inside, and the door opened into the bathroom, so if someone fell inside and was hurt, it would be very difficult to get them out......the doors had been painted many times, so we had to take care to pull the roomdoor shut tight when we left..........What bothered me the most was that I came home with bed bug bites.......I reported these things to the management and pointed out that the situation with the bathroom door and the table could be legal liability issues if someone is hurt.......... In all fairness, it CAN take up to two weeks for bed bug bites to appear after a bite, so either I have bugs in my home, OR there are bugs in room 691 South.....I have had bed bug bites after 3 stays at places that seemed clean and well maintained, in the UK, Mexico, and now the US. I don't travel a whole lot, probably 3 - 4 times a year at most. Just a heads up. I have read up on bed bugs since arriving at home, and I will take care in future visits to do things/not do things in order to try to protect myself from getting them in my clothes or luggage.
Stayed 6 nights in Aug 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of meal options in the neighborhood. Easy access to public transportation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lesa, Elmhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Hilton

Disliked: Cleanliness, property conditions & facilities
DISSAPOINTED WITH THE ROOM! Maintenance working at 10 pm on a night. Back door in lobby have broken windows and the glass all over the place. Need to improve the elevators. I waited more than 10 minutes an elevator because only was working.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Leslie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A grand old hotel in not so grand shape. The room was clean and comfortable. The bathroom was a mishmash of materials that didn’t fit. The lighting was still fluorescent bulbs. But the staff were very helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of it all.
Stayed 5 nights in Aug 2024

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super tall ceilings in room at this historic property. Lobby is fabulous. 5 minute walk to Metra or redline or blue line. But, lots of homeless hanging around.
Stayed 4 nights in Aug 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was the toilet would run all night~dark curtains wear not hooked on so you couldn’t make it dark. Other then this the place is nice
Stayed 3 nights in Aug 2024

6/10 Okay

david

Traveled with group
The A/C in the room did not blow cold. There was no hot water from the sink. And for the shower it took almost ten minutes one night for it to get a comfortable temperature. The shower was not the cleanest.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose De jesus, San bernardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 4 nights in Aug 2024

6/10 Okay

Pete

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Deepti

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Many things were broken/ not clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Nayeli

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The reception staff was so rude that they should be embarrassed.
Stayed 5 nights in Aug 2024

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mikhail

Stayed 1 night in Aug 2024

10/10 Excellent

Jeanne, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located downtown across from grant park and by the Loop. Had a feel of a classic Chicago hotel but with modern upgrades. Has a great hotel bar/restaurant. Great stay!
Stayed 2 nights in Aug 2024

8/10 Good

Nichole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The toilet did not flush properly but otherwise nice place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff was nice and helpful. Enjoyed my stay.
Stayed 3 nights in Aug 2024