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citizenM Chicago Downtown

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Terrace/patio
View from property
Property entrance
Room, 1 King Bed, City View | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Gym
  • Free WiFi
  • 24/7 front desk

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    1 min walk
  • Chicago Riverwalk
    2 min walk
  • Chicago Theatre
    4 min walk
  • Chicago, IL (MDW-Midway Intl.)
    32 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

L7 Chicago by LOTTE

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (1239)
The price is $209
per night
$245 total
includes taxes & fees
Jan 1 - Jan 2
L7 Chicago by LOTTE

About the neighborhood

Chicago

A stay at citizenM Chicago Downtown places you in the heart of Chicago, steps from Michigan Avenue and Chicago Riverwalk. .This hotel is 0.3 mi (0.4 km) from Millennium Park and 0.2 mi (0.3 km) from Chicago Theatre.

What's nearby

  • Michigan Avenue - 1 min walk
  • Chicago Riverwalk - 2 min walk
  • Chicago Theatre - 4 min walk
  • Millennium Park - 5 min walk
  • Art Institute of Chicago - 11 min walk

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Hotel with a fitness center, steps from Michigan Avenue
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 280 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a communal living room.
Satisfy your appetite with international cuisine at CanteenM - open 24/7, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - open 24/7 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1757 out of 2380 reviews" "
Rating 8 - Good. 407 out of 2380 reviews" "
Rating 6 - Okay. 115 out of 2380 reviews" "
Rating 4 - Poor. 50 out of 2380 reviews" "
Rating 2 - Terrible. 51 out of 2380 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Crystaliz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very technological. Ideal for two people. It is a quiet and peaceful hotel. The staff is very friendly. Everything is close by and can be reached walking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Reginald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice...
Stayed 3 nights in Nov 2024

10/10 Excellent

Jasmine

Liked: Staff & service, amenities, property conditions & facilities
Loved it.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the tablet controlled room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dajhiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything 10/10
Stayed 2 nights in Sep 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One the best hotels to stay at in Chicago
We love coming to CitizenM the rooms may be small but its just a different vibe. The Workers are all super nice and will help with anything. They are just amazing with everything. There patio on the 4th floor is stunning and has a really nice view of Michigan ave.
Stayed 2 nights in Sep 2024

10/10 Excellent

leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best hotel we’ve stayed in. The rooms are a bit “compact” but not an issue for us. Especially since it was all teched out and modern. Super hipster and cool vibe. Will ALWAYS rent from here from now on. Love loved it!
Stayed 1 night in Sep 2024

4/10 Poor

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Selena

Stayed 3 nights in Aug 2024

10/10 Excellent

Ainara, Sunny Isles Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how we were cery centrally located. The room was perfect, it had everything we needed. Loved the bed, SUPER comfortable. We even used the ironing room. The hotel had an amazing terrace and we even ate at the bar multiple times.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot, right in the heart the loop. Efficient and artsy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Aiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was bad .. everything else was amazing!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tobin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Niv

Traveled with family
Amazing consistent system hotel where everything works, everything is spotless new like and everyone is friendly. I stay here and at the NYC Bowery location every time and love them both. Location is excellent A1.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable with a decent gym. A smith machine , free weights and some Cable machines.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tierra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorites, the aesthetics was nice but I love the location. A lot of things are walking distance. I mean if you love the city noise and life then you would love it here. Definitely would recommend, I was so comfortable here even at night when I went out and came back in.
Stayed 4 nights in Aug 2024

10/10 Excellent

Trinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG the room for solo travelers was so cute, easy check in and check out process. Finding it was a little confusing but still manageable. Breakfast was very good lots of option. Easy walk to the river walk and to shopping centers around.
Stayed 1 night in Aug 2024

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed here the first week of July. Location was fantastic, walking distance to most sites and some of the best food spots. Hotel was very relaxed, staff were friendly and I would definitely stay here again if I go back to Chicago!
Stayed 7 nights in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Unique experience with self serve check. New to us but we didnt mind. Very clean and comfy bed. Not much privacy with bathrooms so may be better for a single person. Nice bar but late night food wasnt the best. Fun decorations! Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Yaisel Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel to stay!!!
Stayed 3 nights in Sep 2024