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Best Western Naperville Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Naperville Inn

Pillowtop beds, in-room safe, desk, laptop workspace
Business center
Reception
Exterior
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Room service
    Room service
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1617 Naperville Wheaton Rd, Naperville, IL, 60563
  • Northern Illinois University - Naperville Campus
    15 min walk
  • Benedictine University
    4 min drive
  • North Central College Fine & Performing Arts
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    31 min drive

Room options

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 395 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 397 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 395 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 395 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 395 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, Jetted Tub

  • 397 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed) | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • 396 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 395 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 395 sq ft
  • Sleeps 4
  • 1 King Bed
Exterior
DoubleTree by Hilton Lisle Naperville
Pool
Hot Tub
Pet friendly
Parking included
3.9 out of 5, Good, (1005)
The price is $95
per night
$106 total
includes taxes & fees
Dec 5 - Dec 6
DoubleTree by Hilton Lisle Naperville

About the neighborhood

Naperville

Located in Naperville, Best Western Naperville Inn is in the business district, a 4-minute drive from Morton Arboretum and 6 minutes from Riverwalk. .This eco-certified hotel is 3.8 mi (6.2 km) from College of Dupage and 5.2 mi (8.4 km) from Wheaton College.

What's nearby

  • Morton Arboretum - 4 min drive - 2.2 miles
  • Riverwalk - 6 min drive - 3.0 miles
  • College of Dupage - 7 min drive - 3.9 miles
  • Riverwalk Park - 7 min drive - 3.1 miles
  • Wheaton College - 8 min drive - 5.3 miles

Getting around

  • Naperville Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Culver's - ‬4 min walk
  • ‪Cooper's Hawk Winery & Restaurant- Naperville - ‬10 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Naperville Inn

Eco-certified hotel with free breakfast and a fitness center
Best Western Naperville Inn offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 guestrooms featuring refrigerators and LED televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Naperville? This hotel has 355 square feet (33 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 355 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Inn Naperville
Best Western Naperville
Best Western Naperville Inn
Naperville Best Western
Naperville Inn
Naperville Inn Best Western
Best Western Naperville Hotel Naperville
Best Naperville Naperville
Best Western Naperville Inn Hotel
Best Western Naperville Inn Naperville
Best Western Naperville Inn Hotel Naperville

Reviews

8.2

Very Good

Rating 10 - Excellent. 470 out of 1001 reviews" "
Rating 8 - Good. 307 out of 1001 reviews" "
Rating 6 - Okay. 98 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 69 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good election and good service
Stayed 2 nights in Aug 2024

2/10 Terrible

Jaime

Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Motel was having some construction done waa a bit liud at times. Overall a goid experience.
Stayed 3 nights in May 2024

4/10 Poor

Naresh

Liked: Staff & service
Disliked: Property conditions & facilities
There was unusual smell coming as soon as you enter the buidling and room. Most likey its smoking smell. Also, toilet is not flushing properly. You have to do it 3 to 4 times in order to completely flush.
Stayed 3 nights in Aug 2024

8/10 Good

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to. Enjoyed the breakfast too! A lot of variety and choices to have. The beds were small for two people and the pillows were small too. I think I might stay here again, even despite these problems.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pallav Madhav

Business traveler
Liked: Cleanliness, amenities
Ok property, for short stay.
Stayed 3 nights in Aug 2024

4/10 Poor

Irene

Traveled with family
Disliked: Amenities, property conditions & facilities
Felt it was overpriced. The place is OLD, outdated and has a smell. Our deluxe room with a jet tub was on the bottom floor where the rooms open to the parking lot. It’s like a motor lodge from the 60's or 70's. I expected much better from Best Western. Will not return.
Stayed 1 night in Aug 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind, warm and beautiful. The rooms clean as a button!
Stayed 3 nights in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good hotel for a vacation stay. The rooms were clean and service was friendly and prompt.
Stayed 5 nights in Aug 2024

8/10 Good

Mary

Liked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Chad

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around nice stay!
Stayed 1 night in Jul 2024

2/10 Terrible

Vijay

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a room at this hotel through Expedia.com and had a very bad experience. I noticed the room was listed as smoking but assumed the hotel would clean it properly for the next guest. However, it was unbearable, and my family and I couldn't stay there for even an hour. At the front desk, I requested another room, but all rooms with two full beds were booked. They had a single room with a king bed available, but the system wouldn't allow the transfer, and even the manager couldn't override it. We had no choice but to cancel the booking. Here are my questions: Why would Expedia suggest a smoking room to a family with children? Isn't it common sense to design the portal to avoid this? Even if mistakenly booked, shouldn't Expedia or Best Western double-check with the guest? Due to these issues, I had to book another hotel at a much higher price. I lost $120 from the canceled booking and paid an extra $180 for the new hotel, totaling a $300 loss. Who is responsible for this? I won't book through Expedia.com or stay at any Best Western in the future. I don't recommend this booking agent or hotel. Additionally, during the hour we were in the room, we noticed several issues: no oven or refrigerator, and the water pressure in the sink was very low.
Stayed 3 nights in Aug 2024

6/10 Okay

Isabella

Business traveler
Liked: Staff & service, property conditions & facilities
The staffs were AMAZING! But the room was kind dirty. As soon I walked in I started to sneeze. The breakfast was good, i was impressed. Just need to get the room better clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Artem

Stayed 4 nights in Jul 2024

10/10 Excellent

Dennis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in Victoria at the front desk was so kind and helpful. Thank you for the pleasant stay.
Stayed 2 nights in Jul 2024

2/10 Terrible

DeQuala

As soon as i booked the hotel reception called me stating that the room was no longer available. How do i get in touch with CHEAPTICKETS customer service ??? Never doing this again.
Stayed 1 night in Jul 2024

10/10 Excellent

Cristián

Stayed 1 night in Jul 2024

8/10 Good

Juan A

Stayed 1 night in Jul 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Khurram

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Traveled with partner
Liked: Staff & service
We have stayed several times at this Best Western. The ground floor, external entrance room was very noisy. The hotel has a tired feel to it with threadworm sheets and some old visible grime. Friendly staff kept us coming back.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024

8/10 Good

Collin

Stayed 1 night in Jul 2024

4/10 Poor

John

It was obvious that the best western was used by the government to house either immigrants or people in poor fiscal shape.
Stayed 3 nights in Jul 2024