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Hilton Tokyo Bay

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Tokyo Bay

Indoor pool, seasonal outdoor pool
View from room
1-inch flat-screen TV with digital channels, TV
Exterior
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
1-8 Maihama, Urayasu, Chiba-ken, 279-0031
  • Tokyo Disney Resort®
    5 min walk
  • Tokyo Disneyland®
    14 min walk
  • Ikspiari
    3 min drive
  • Tokyo (HND-Haneda)
    30 min drive

Room options

View all photos for Happy Magic Room, Park View

Happy Magic Room, Park View | In-room safe, desk, blackout drapes, soundproofing

Happy Magic Room, Park View

  • 391.4 sq ft
  • Park view
  • Sleeps 3
  • 3 Twin Beds

View all photos for King Executive Room, Park View, Lounge Access

King Executive Room, Park View, Lounge Access | In-room safe, desk, blackout drapes, soundproofing

King Executive Room, Park View, Lounge Access

  • 377 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Celebrio, Park View

King Celebrio, Park View | In-room safe, desk, blackout drapes, soundproofing

King Celebrio, Park View

  • 391.4 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room Park View

In-room safe, desk, blackout drapes, soundproofing

Twin Deluxe Room Park View

  • 377 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Select, Ocean View, Lounge Access

In-room safe, desk, blackout drapes, soundproofing

Executive Select, Ocean View, Lounge Access

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Celebrio, Ocean View

Twin Celebrio, Ocean View | In-room safe, desk, blackout drapes, soundproofing

Twin Celebrio, Ocean View

  • 427.0 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Select, Park View, Lounge Access

In-room safe, desk, blackout drapes, soundproofing

Executive Select, Park View, Lounge Access

  • 377 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Happy Magic Room, Ocean View

Happy Magic Room, Ocean View | In-room safe, desk, blackout drapes, soundproofing

Happy Magic Room, Ocean View

  • 427.0 sq ft
  • Ocean view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Family Happy Magic, Park View

In-room safe, desk, blackout drapes, soundproofing

Family Happy Magic, Park View

  • 391.4 sq ft
  • Park view
  • Sleeps 5
  • 3 Twin Beds and 1 Twin Bunk Bed

View all photos for King Executive Room, Ocean View, Lounge Access

In-room safe, desk, blackout drapes, soundproofing

King Executive Room, Ocean View, Lounge Access

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Happy Magic, Ocean View

In-room safe, desk, blackout drapes, soundproofing

Family Happy Magic, Ocean View

  • 431 sq ft
  • Ocean view
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Bunk Bed

View all photos for Happy Magic Suite

Happy Magic Suite | In-room safe, desk, blackout drapes, soundproofing

Happy Magic Suite

  • 747.2 sq ft
  • Ocean view
  • Sleeps 6
  • 6 Twin Beds

View all photos for Celebrio Suite, Ocean View, Lounge Access

Celebrio Suite, Ocean View, Lounge Access | In-room safe, desk, blackout drapes, soundproofing

Celebrio Suite, Ocean View, Lounge Access

  • 861 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for King Celebrio, Ocean View

In-room safe, desk, blackout drapes, soundproofing

King Celebrio, Ocean View

  • 427.0 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for King Hilton Room, Park View

In-room safe, desk, blackout drapes, soundproofing

King Hilton Room, Park View

  • 391.4 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton Room, Ocean View

King Hilton Room, Ocean View | In-room safe, desk, blackout drapes, soundproofing

King Hilton Room, Ocean View

  • 427.0 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Hilton Room, Park View

In-room safe, desk, blackout drapes, soundproofing

Twin Hilton Room, Park View

  • 391.4 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Hilton Room, Ocean View

Twin Hilton Room, Ocean View | In-room safe, desk, blackout drapes, soundproofing

Twin Hilton Room, Ocean View

  • 427.0 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Deluxe Room Ocean View

Twin Deluxe Room Ocean View | In-room safe, desk, blackout drapes, soundproofing

Twin Deluxe Room Ocean View

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Executive Room, Ocean View, Lounge Access

Twin Executive Room, Ocean View, Lounge Access | In-room safe, desk, blackout drapes, soundproofing

Twin Executive Room, Ocean View, Lounge Access

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite Ocean View

Deluxe Suite Ocean View | Living area | 1-inch flat-screen TV with digital channels, TV

Deluxe Suite Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Twin Executive Room, Park View, Lounge Access

In-room safe, desk, blackout drapes, soundproofing

Twin Executive Room, Park View, Lounge Access

  • 377 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Celebrio, Park View

Twin Celebrio, Park View | Living area | 1-inch flat-screen TV with digital channels, TV

Twin Celebrio, Park View

  • 377 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe Room Park View

King Deluxe Room Park View | In-room safe, desk, blackout drapes, soundproofing

King Deluxe Room Park View

  • 377 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room Ocean View

King Deluxe Room Ocean View | In-room safe, desk, blackout drapes, soundproofing

King Deluxe Room Ocean View

  • 431 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Triple - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 4

Other - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 4

Other - Non-Smoking

  • Sleeps 5

Other - Non-Smoking

  • Sleeps 5

Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Twin - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Other - Non-Smoking

  • Sleeps 6

Triple - Non-Smoking

  • Sleeps 4

Double - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 5

Standard Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 4

Other - Non-Smoking

  • Sleeps 5

Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 5

Triple - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 4

Double - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 3

Double - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 4

Deluxe Twin - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 4

Triple - Non-Smoking

  • Sleeps 4

Twin - Non-Smoking

  • Sleeps 4

Double - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Other - Non-Smoking

  • Sleeps 6

Standard Twin - Non-Smoking

  • Sleeps 4
Exterior
Sheraton Grande Tokyo Bay Hotel
Pool
Spa
Pet friendly
Kids pool
4.3 out of 5, Excellent, (1559)
The price is $375
per night
$454 total
includes taxes & fees
Dec 6 - Dec 7
Sheraton Grande Tokyo Bay Hotel

About the neighborhood

Urayasu

Located in Urayasu (Maihama), Hilton Tokyo Bay is within a 5-minute drive of Tokyo Disneyland® and Tokyo DisneySea®. .This family-friendly hotel is 7.4 mi (11.9 km) from Tokyo Big Sight and 10 mi (16.1 km) from Tokyo Skytree.

What's nearby

  • Tokyo Disney Resort® - 5 min walk - 0.3 miles
  • Tokyo Disneyland® - 14 min walk - 0.8 miles
  • Ikspiari - 3 min drive - 1.4 miles
  • Tokyo DisneySea® - 3 min drive - 1.7 miles
  • Tokyo Big Sight - 13 min drive - 7.5 miles

Getting around

  • Bayside Station - 2 min walk
  • Urayasu Maihama Station - 3 min drive
  • Haneda Airport (HND) - 30 min drive

Restaurants

  • ‪トゥモローランド・テラス - ‬7 min drive
  • ‪パン・ギャラクティック・ピザ・ポート Pan Galactic Pizza Port - ‬19 min walk
  • ‪プラズマ・レイズ・ダイナー - ‬19 min walk
  • ‪シェラトンクラブラウンジ - ‬6 min walk
  • ‪カスバ・フードコート - ‬11 min walk

About this property

Hilton Tokyo Bay

Family-friendly Urayasu hotel in Maihama with 5 restaurants
Hilton Tokyo Bay offers 828 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, facials, body wraps, and body treatments.
Make yourself at home in one of the 828 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Chinese cuisine at Dynasty, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A train station pick-up service is provided at no charge during limited hours, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Dynasty - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Accendo - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open select days.
Forest Garden - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open daily.
Lounge O - This lobby lounge serves light fare only. Open select days.
Silva - Onsite bar. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,100 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 5:30 PM
  • Free train station pick-up and drop-off shuttle from 6:00 AM to 11:30 PM
  • Self parking on site (JPY 3,100 per night)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,200 for adults and JPY 2,900 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Accendo
  • Dynasty
  • Forest Garden
  • Lounge O
  • Silva

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Japanese garden
  • Vegetable garden

Full-service spa

  • Body wraps
  • Facials
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Construction is underway from January 6,-March 19,2025 for renovation. Guests can expect to hear construction-related noise during this time.
Children ages 9 and younger are not permitted in the top bunk bed.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 9944.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2900 for children
  • Fee for in-room wireless internet: JPY 1100 per night (rates may vary)
  • Airport shuttle fee: JPY 1300 per person (one-way)
  • Airport shuttle fee per child: JPY 650 (one-way), (from 6 to 11 years old)
  • Self parking fee: JPY 3100 per night
  • Rollaway bed fee: JPY 9944.0 per night
  • Pool fee: JPY 4000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast fees apply for children ages 4 and older when sharing existing bedding.

We should mention

The seasonal pool will be open from July to August
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Bay Tokyo
Hilton Tokyo Bay
Hilton Tokyo Bay Hotel
Hilton Tokyo Bay Hotel Urayasu
Hilton Tokyo Bay Urayasu
Tokyo Bay Hilton
Tokyo Hilton Bay
Hilton Hotel Tokyo Bay
Hilton Hotel Urayasu
Hilton Tokyo Bay Japan/Urayasu
Hilton Urayasu
Urayasu Hilton
Hilton Tokyo Bay Hotel
Hilton Tokyo Bay Urayasu
Hilton Tokyo Bay Hotel Urayasu

Reviews

8.8

Excellent

Rating 10 - Excellent. 945 out of 1566 reviews" "
Rating 8 - Good. 387 out of 1566 reviews" "
Rating 6 - Okay. 151 out of 1566 reviews" "
Rating 4 - Poor. 51 out of 1566 reviews" "
Rating 2 - Terrible. 32 out of 1566 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Love how it takes 5 min walk to the monorail. And only 10 min max to get to both Disney. 24hr Lawson is the best, especially when we have kids and needs milk at night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located across the street from the monorail station to get to the Disney parks. Helpful, friendly staff. Spacious, clean room.
Stayed 4 nights in Jul 2024

6/10 Okay

Rich

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was a Lawson right inside the premises. I don't like how you also have to pay for breakfast, though. I feel that should be included, given the price of the room. I also didn't know that it had to be paid for prior to our stay, otherwise I would have paid for it in advance.
Stayed 2 nights in Aug 2024

8/10 Good

daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool
Nice hotel close to Disney Pool hours too short during summer peak were silly as well as having to book & pay a day in advance Breakfast with no scrambled eggs seemed odd Service was very good - souls stay again
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel. We had an ocean view family room with magic theme. Spacious and comfortable. Great buffet breakfast and evening (no bargain but good quality). Lovely outdoor pool perfect to refresh after day in heat of disneyland (2000Y /person). Helpful staff helped advise on booking facilities and taxi to airport. Minor criticisms- There was some overnight noise from motor cycles revving and racing along waterfront in front of hotel. Bathroom was functional with good shower but not most modern. The airport shuttlebus didn't work for us as only a few went to Haneda terminal 3, but they helped us book a taxi which worked well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location specifically if you plan to go to Disney Tokyo. The train stop to the parks is just right across the street and there is a free hotel shuttle that will take you to the station and back. The rooms were nicely themed which our 6 year old was thrilled with. The condition of the room is good but you can tell it needs some touching up.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kyung

Stayed 2 nights in Aug 2024

10/10 Excellent

Waianela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water view was beautiful and convenient to rail and airport
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Charina

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Sajini

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. It’s almost as if they have thought of everything. Stepping stools for kids, pajamas, toiletries. Only downside is having to pay to use the pool!
Stayed 1 night in Aug 2024

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ann Sherill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come back when we visit Japan again. Thank you.
Stayed 5 nights in Aug 2024

10/10 Excellent

Holly, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we shared pictures of our stay at this hotel, people thought we were at the Disneyland hotel. The rooms are awesome! They have some really nice touches like little letters for the kids and lots of amenities. We absolutely love this hotel and will be back again.
Stayed 3 nights in May 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service
The staff were wonderful and went above and beyond. The executive lounge was lovely. It was too hard to get into the pools and BBQ area, which was disappointing as it should be all inclusive.
Stayed 5 nights in Aug 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit crowd and noisy at lobby
Stayed 1 night in Aug 2024

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing
Stayed 3 nights in Aug 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service
Very nice hotel to stay at and very close to disney sea
Stayed 1 night in Aug 2024

10/10 Excellent

Valentina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay!
Stayed 8 nights in Jul 2024

8/10 Good

KATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Maryanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to Disney.
Stayed 4 nights in Jul 2024

10/10 Excellent

JoAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice and clean
Stayed 1 night in Jul 2024