A stay at Toto Blue Hotel Boutique places you in the heart of Bacalar, within a 15-minute walk of Lake Bacalar and Fort of San Felipe. .This boutique hotel is 0.4 mi (0.7 km) from Canal de los Piratas and 0.6 mi (0.9 km) from Municipal Spa of Bacalar.
What's nearby
Fort of San Felipe - 5 min walk - 0.3 miles
Municipal Spa of Bacalar - 9 min walk - 0.5 miles
Laguna Bacalar Ecological Park - 13 min walk - 0.7 miles
Cenote Cocalitos - 6 min drive - 3.1 miles
Cenote Azul - 6 min drive - 3.3 miles
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive
Restaurants
Restaurant el Barril de Bacalar - 1 min walk
I Scream Bar - 3 min walk
Cafe Tito - 5 min walk
Ajal - 2 min walk
Taqueria el Trompo de K'los - 1 min walk
About this property
Toto Blue Hotel Boutique
Hotel with a rooftop terrace, near Lake Bacalar
Toto Blue Hotel Boutique offers 11 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 11 air-conditioned rooms featuring flat-screen televisions. Your memory foam bed comes with Egyptian cotton sheets. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service. Cooked-to-order breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: USD 95 to 160 for adults and USD 65 to 85 for children
Things to do
Bicycle rentals
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Rooftop terrace
Accessibility
No elevator
More
2 floors
Local artist showcase
Locally-owned and organized tours and activities
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Hypo-allergenic bedding
Memory foam mattress
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Room service
More
Air conditioning
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 10 per pet, per day, plus a deposit of USD 175 per stay
Welcoming dogs and cats only
Up to 15 lbs per pet
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 95 to 160 for adults, and USD 65 to 85 for children
Pet deposit: USD 175 per stay
Pet fee: USD 10 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Toto Blue Hotel Boutique Bacalar
Toto Blue Hotel Boutique
Toto Blue Boutique Bacalar
Toto Blue Boutique
Toto Blue Hotel Boutique Hotel
Toto Blue Hotel Boutique Bacalar
Toto Blue Hotel Boutique Hotel Bacalar
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
While the hotel is in a convenient area with lots within walking distance, and the facilities are also nice in appearance, I was very disappointed with the cleanliness of our room. There was a dead cockroach that had been there so long its legs had fallen off. The sheets were not clean, the walls had smudges and marks all over them. It’s as if they hadn’t cleaned the room in months and forgot to do anything after the last person checked out (other than make the bed). There was also no toilet paper in our room and the air conditioning barely functioned. It never got cold. Overall rather unpleasant and this place could easily have made our stay a pleasant one with just a tiny bit of effort on their part.
Looks nothing like photos. There is no restaurant, bar or cafe on the premises as stated in the ad. Poor water pressure in the shower. Outrageous price for what you get.
Property looks much nicer in n photos than it actually is. My husband wants me to say that is front desk guy was nice. Everyone in the entire town is nice including the street dogs. What ever they show about Starbucks coffee or restaurant at the facility is not true. When we visited the restaurant was never open. Neither was the coffee shop. Little to no water pressure. The best part about the entire stay is that there is a butcher shop next door that slaughterers pigs every day between 3-4 am. Lovely sound to wake up too.
So all and all I wouldn’t recommend you stay here.
But the people are nice though 😒
Danielle
Stayed 3 nights in Oct 2023
8/10 Good
rosenda
Traveled with family and small children, Business traveler
The hotel was a bit overpriced but, not bad. I didn't have hot water the first night. Since it seemed that I was the only guest there, I think they forgot to turn on the hot water heater when I arrived.
I used the a/c on dry mode but, unlike other units I've encountered, I could not set the desired temperature. Dry mode is so much nicer in humid areas than air conditioner mode. Plus, it saves a lot of electricity.
Yvonne
Stayed 3 nights in Sep 2023
6/10 Okay
Timothy
Aug 21, 2023
Timothy
Stayed 2 nights in Aug 2023
6/10 Okay
Ilia
Traveled with partner
Feb 12, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
The actual rooms are pretty typical but because of the straw roofs, the noise insulation wasn't the best, and because the hotel is on the busiest street in town, you will hear cars and people until late at night. So this place is only good if you have a room that is on the lower floor further inside the property away from the street. We got a deal so the price was almost worth it. The "included" continental breakfast was also very extremely subpar. The WiFi didn't work in our room either.
Ilia
Stayed 1 night in Feb 2023
8/10 Good
Julie
Traveled with family
Feb 11, 2023
Liked: Cleanliness, staff & service
Location was perfect for us. Just parked the car and walked where we needed to go. Grocery store close. Breakfast good and cheap.
We were kept awake all night by neighbours barking dogs, then we moved rooms and had no wifi, roof was very old and had holes, rooftop patio needed to be swept or washed (full of dead leaves). Breakfast included but was very basic- skipped it in day two and went to a nearby restaurant. Staff were nice.
I don’t know how this hotel has any good reviews. We booked it on the same day, when we arrived he seemed surprised to see us. He said he didn’t have any rooms and then told us he had 1 room available but he didn’t recommend it bc it was right on the street and it would be very loud. We asked him if he would cancel our reservation for us and he said because we hadn’t paid yet that he would just inform Expedia that we didn’t show up and then we wouldn’t be charged. Well I was charged for it. $140 (which is extremely overpriced) for a room we didn’t even stay in.
Verified traveler
Stayed 1 night in Oct 2020
4/10 Poor
Verified traveler
Mar 12, 2020
The location is good. The photos of the property and the palapa room did not represent the true condition. The hotel is run down. The sheets, towels, palapa roof and facilities are too worn for the cost. It was livable but I could have found a better value for the cost.
We loved this hotel. Very new and clean. Room was cute, with lots of space. The breakfast area was in the middle of a Hacienda style layout and the breakfast was plenty of fruit, bread and eggs. Upstairs deck had a sitting area. Location was right in the middle of the town, and we walked everywhere from there. Quick walk to water front. We will stay again. A little gem in Bacalar.
Very nice facilities. The street is not the quietest,but the hotel was very nice. Quaint and cute with a very central location. I would recommend it, but it seemed a little expensive. Still, worthwhile.