With a stay at Hotel Suites Arges - Centro Chetumal in Chetumal, you'll be near the airport, just a 3-minute walk from Museo de la Ciudad and 6 minutes by foot from Museum of Maya Culture. .This hotel is 17.7 mi (28.4 km) from Lake Bacalar and 0.7 mi (1.2 km) from Palacio de Gobierno.
What's nearby
Museum of Maya Culture - 6 min walk
Palacio de Gobierno - 12 min walk
Chetumal Ferry Terminal - 13 min walk
Palacio Municipal De Othon P. Blanco - 13 min walk
Explanada de la Bandera - 13 min walk
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive
Restaurants
Restaurante " los Cocos - 2 min walk
Las Mismas - 4 min walk
Los Almendros - 5 min walk
Backery & Coffee Casa Vanilah - 5 min walk
Pasion Turca - 6 min walk
About this property
Hotel Suites Arges - Centro Chetumal
Hotel in Chetumal with a 24-hour front desk and a coffee shop
Hotel Suites Arges - Centro Chetumal offers 60 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 60 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Mantura or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Planning an event in Chetumal? This hotel has 24 square feet (2 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Mantura - This bistro specializes in international cuisine.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Free uncovered self parking on site
Limited onsite parking
Food and drink
Daily full breakfast available 7:30 AM to 11:00 AM for a fee: MXN 248 for adults and MXN 200 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining
Snack bar/deli
Restaurants on site
Mantura
Things to do
Outdoor pool
Outdoor pool (guest access)
Family friendly
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Business services
24 square feet of conference space
Business center
Meeting room
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
Banquet hall
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
31-inch flat-screen TV
Food and drink
Limited room service
More
Access via exterior corridors
Air conditioning
Heated floor
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: MXN 200
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 200
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 200 per pet, per day, plus a deposit of MXN 200 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MXN 2000 per accommodation, per stay
A tax is imposed by the city: MXN 18 per accommodation, per night
A damage deposit of MXN 2000 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately MXN 248 for adults and MXN 200 for children
Pet deposit: MXN 200 per night
Pet fee: MXN 200 per pet, per day
Service animals are exempt from fees
Early check-in fee: MXN 200 (subject to availability)
Late check-out fee: MXN 200 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Property is also known as
Hotel Suites Arges Chetumal
Suites Arges Chetumal
Suites Arges
Hotel Hotel Suites Arges Chetumal
Chetumal Hotel Suites Arges Hotel
Hotel Hotel Suites Arges
Hotel Suites Arges
Suites Arges Centro Chetumal
Hotel Suites Arges Pet Friendly
Hotel Suites Arges - Centro Chetumal Hotel
Hotel Suites Arges - Centro Chetumal Chetumal
Hotel Suites Arges - Centro Chetumal Hotel Chetumal
Hotel Suites Arges - Centro Chetumal Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 174 out of 412 reviews" "
10 - Excellent
174
Rating 8 - Good. 137 out of 412 reviews" "
8 - Good
137
Rating 6 - Okay. 52 out of 412 reviews" "
6 - Okay
52
Rating 4 - Poor. 29 out of 412 reviews" "
4 - Poor
29
Rating 2 - Terrible. 20 out of 412 reviews" "
2 - Terrible
20
8.4/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
shaherah
Traveled with family
Sep 14, 2024
Liked: Cleanliness, amenities
The hotel is okay it’s clean but can be little better. The staff are not helpful but they speak English well and that was a plus.
shaherah
Stayed 1 night in Jun 2024
10/10 Excellent
Jared M.
Traveled with family and small children, Traveled with family
Sep 1, 2024
Liked: Staff & service, amenities
Looks a bit run down, still has the basics. The staff and the convenience store was it's saving grace.
Arges Hotel charges 12 US Dollars to replace a simple plastic card key. Those don’t cost 12$$$.
There is no advance notice of the charge for misplaced cards. Also walls are very thin, beds are placed head to head so you can hear the snoring in the adjacent room.
The pool was filthy with morass although the staff did clean when told it was not done properly, our room loss access to water supply for quite a time, internet access was poor on the third floor, we found dead roach as we entered our room, the toilet was dirty amongst the toilet paper holder. Another room of ours smelt like drainage and the other was being flood with water on the floor because of the a.c. Must say the staff was very friendly and tried their best to resolve issues.
Diana
Stayed 2 nights in Aug 2024
4/10 Poor
Deidra
Traveled with family
Aug 20, 2024
Disliked: Property conditions & facilities
We rented a few rooms on different floors, for a birthday trip and each room had it's own issue.
Firstly, no welcome drink as listed upon booking. Then they were seemingly "booked out" with a dirty pool that none of the guest could make use of. People did take their chance with the dirty pool water, but that looked like an infection waiting to happen. We asked them to have it cleaned asap. It was partially cleaned the following day.
On the night of August 16th, one of the rooms had no water and the A/C was not working. When hotel staff was alerted, all they said was "we're working on it".
One of the rooms on the 2nd floor had a faulty A/C that dripped throughout the room and left the hallway pretty much soaked. Yet another safety hazard that was not properly handled by the hotel staff.
Then my room had a terrible smell throughout the weekend. Their drainage system seemed to be backing up or something of the sort because that is what the room smelt like, a drain.
Overall the staff was not very welcoming to our party and we have no plans of returning. It's not somewhere I'd recommend to my friends or family.