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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Standard Double Room, Garden View
129 square feet
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Deluxe Room, Lagoon View
290 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, Garden View
129 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Beachfront hotel with spa services and a 24-hour front desk

Popular property highlights

Breakfast included
Free self parking
Free WiFi
On private beach
Smoke-free property

With a stay at Hotel Carolina Bacalar in Bacalar, you'll be within a 15-minute walk of Lake Bacalar and Cenote Esmeralda. This hotel is 1 mi (1.5 km) from Cenote Negro and 1.1 mi (1.8 km) from Cenote Azul.

Make yourself at home in one of the 16 air-conditioned rooms featuring MP3 docking stations and Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.

Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. This hotel also features complimentary wireless internet access and concierge services.

You can enjoy a meal at Restaurante serving the guests of Hotel Carolina Bacalar, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

This Bacalar hotel has its very own private beach. Hotel Carolina Bacalar features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This Bacalar hotel also offers spa services, a terrace, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Carolina Bacalar is a smoke-free property.

  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Year Built - 2018
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • On private beach
  • Spa services on site
  • Free reception
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Parking (limited spaces)
  • Total number of rooms - 16
  • Number of floors - 2
  • Number of buildings/towers - 4
  • Garden

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Carolina Bacalar offers 16 air-conditioned accommodations with MP3 docking stations and safes. Smart televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Bacalar hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • Iron/ironing board (on request)
  • Shower only
  • Free WiFi
  • TV size: 40
  • TV size measurement: inch
  • MP3 docking station
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Number of bathrooms - 1
  • Smart TV
  • Number of beds 1
  • Visual fire alarm
  • Bed sheets not available

Where to Eat

A complimentary manager's reception is offered each day.

Restaurante - Onsite family restaurant. Guests can enjoy drinks at the bar.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby
  • Sailing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

  • Sports massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MXN 450.0 per night.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

One child stays free

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 11

Social distancing measures are in place

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for English breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Rollaway bed fee: MXN 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Carolina Bacalar
  • Carolina Bacalar
  • Hotel Carolina
  • Hotel Carolina Bacalar Hotel
  • Hotel Carolina Bacalar Bacalar
  • Hotel Carolina Bacalar Hotel Bacalar

We should mention

Pool access available from 7:00 AM to 10:00 AM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-out is available.

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