With a stay at Hotel Carolina Bacalar in Bacalar, you'll be within a 15-minute walk of Lake Bacalar and Cenote Esmeralda. .This hotel is 1 mi (1.5 km) from Cenote Negro and 1.1 mi (1.8 km) from Cenote Azul.
What's nearby
Cenote Esmeralda - 3 min walk - 0.2 miles
Cenote Cocalitos - 15 min walk - 0.8 miles
Cenote Azul - 20 min walk - 1.1 miles
Fort of San Felipe - 6 min drive - 2.5 miles
Laguna Bacalar Ecological Park - 6 min drive - 3.1 miles
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 34 min drive
Restaurants
La Bendición Dios - 3 min drive
Albahaca - 3 min drive
Ajal - 5 min drive
Taqueria el Trompo de K'los - 5 min drive
Mr. Taco - 5 min drive
About this property
Hotel Carolina Bacalar
Beachfront hotel with spa services and a 24-hour front desk
Hotel Carolina Bacalar offers 16 air-conditioned accommodations with MP3 docking stations and safes. Smart televisions are featured in guestrooms.
Bathrooms include showers and complimentary toiletries. This Bacalar hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Make yourself at home in one of the 16 air-conditioned rooms featuring MP3 docking stations and Smart televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include an outdoor pool. This hotel also features complimentary wireless internet access and concierge services.
You can enjoy a meal at Restaurante serving the guests of Hotel Carolina Bacalar, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Restaurante - Onsite family restaurant. Guests can enjoy drinks at the bar.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Food and drink
Daily English breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
A bar/lounge
A restaurant
Free daily manager's reception
Snack bar/deli
Restaurants on site
Restaurante
Things to do
Children's pool
Outdoor pool
Family friendly
Children's pool
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Outdoors
Garden
On a private beach
Pool loungers
Terrace
Spa
Deep-tissue massages
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Visual fire alarm
More
2 floors
4 buildings
Built in 2018
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
40-inch smart TV
MP3 dock
More
Air conditioning
Ceiling fan
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 450.0 per night
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately MXN 300 for adults and MXN 300 for children
Rollaway bed fee: MXN 450.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
We should mention
This property does not have elevators
Pool access available from 7:00 AM to 10:00 AM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Carolina Bacalar
Carolina Bacalar
Hotel Carolina
Hotel Carolina Bacalar Hotel
Hotel Carolina Bacalar Bacalar
Hotel Carolina Bacalar Hotel Bacalar
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is the second time that I have stayed in the Carolina hotel. I brought my husband and sister-in-law to see it because I knew my description could not do justice to it as much as actually experiencing being at the Carolina hotel It's absolutely beautiful.
Even though on the water, it is a nice part and it is the very soft muddy smelly soil. Also not value for money at all. Breakfast is stingy. You get either a coffee or a juice (and terrible at that). We stayed in a more expensive hotel 2 nights prior (£50 more a night but beautiful and impeccable service) and by the time you spend extra on breakfast it is the same price! I only didn’t cancel Carolina due to the waterfront! What a mistake! Not worth staying there. Spend your money on a better hotel. You will be going to ‘beach clubs’, restaurants on the water front anyway so….. the only saving grace was the lovely young lady who checked us in and that the rooms were clean.
It has a really nice lake front hotel, small that the amenities felt private. The only thing was the shower heads needed to be updated water was coming out in different directions but overall loved the place and would definitely would go back.
Fuimos mi esposo y yo en diciembre, nos quedamos dos noches, el hotel es bonito, los cuartos son comodos y muy agradables, la laguna esta justo en frente del hotel así que puedes bajar a nadar cuando desees. El desayuno es continental, muy rico el pan que sirven. El pueblo esta como a 20 minutos caminando. Muy recomendado.
Excelente place to stay in Bacalar. Clean and the staff very attentive. It was during low season. So not a lot of guesses in the hotel. The pool was under renovation but we reían upgrade to American breakfast instead of continental. Food at the hotel was delicious
yadira
Stayed 5 nights in Oct 2022
8/10 Good
Nancy
Sep 13, 2022
Liked: Cleanliness, staff & service
lovely room, and perfect location. Continental breakfast was great.