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Continental Caribe Bay

3.5 star property

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Photo gallery for Continental Caribe Bay

Outdoor pool
Lobby sitting area
Standard Double Room | Desk, free WiFi
Terrace/patio
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Av Heroes 171 Col. Centro, Chetumal, QROO, 77000
  • Museum of Maya Culture
    ‪2 min walk‬
  • Fisherman's Fountain
    ‪15 min walk‬
  • Chetumal Ferry Terminal
    ‪18 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Desk, free WiFi

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Desk, free WiFi

Junior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Free daily continental breakfast

TRYP by Wyndham Chetumal

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
3.9 out of 5, Good, (689)
The price is $49
per night
$64 total
includes taxes & fees
Mar 28 - Mar 29
TRYP by Wyndham Chetumal

About the neighborhood

Chetumal

With a stay at Continental Caribe Bay, you'll be centrally located in Chetumal, steps from Museum of Maya Culture and within a 5-minute walk of Museo de la Ciudad. .This hotel is 0.9 mi (1.5 km) from Fisherman's Fountain and 2.3 mi (3.7 km) from Santuario del Manati.

What's nearby

  • Museum of Maya Culture - 2 min walk - 0.1 miles
  • Museo de la Ciudad - 3 min walk - 0.2 miles
  • Fisherman's Fountain - 15 min walk - 0.8 miles
  • Chetumal Ferry Terminal - 18 min walk - 1.0 mile
  • Palacio Municipal De Othon P. Blanco - 18 min walk - 1.0 mile

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 8 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Brew Bar Cafe Chetumal - ‬7 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬3 min walk
  • ‪Tortas y Tacos al Pastor "Don Miguel - ‬1 min walk
  • ‪La Peninsula - ‬1 min walk

About this property

Continental Caribe Bay

Hotel with free parking, steps from Museum of Maya Culture
Continental Caribe Bay offers 85 air-conditioned accommodations with complimentary toiletries. Cable television is provided.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 85 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a reception hall, and bike parking.
Satisfy your appetite for lunch or dinner at Nah Balam, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Planning an event in Chetumal? This hotel has 0 square feet (0 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Nah Balam - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Nah Balam

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Capital Plaza Chetumal
Capital Plaza Hotel Chetumal
Capital Plaza Hotel
Continental Caribe Bay Hotel
Continental Caribe Bay Chetumal
Continental Caribe Bay Hotel Chetumal

Continental Caribe Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 329 out of 759 reviews
Rating 8 - Good. 308 out of 759 reviews
Rating 6 - Okay. 87 out of 759 reviews
Rating 4 - Poor. 26 out of 759 reviews
Rating 2 - Terrible. 9 out of 759 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ceon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is very good. Always clean
Stayed 2 nights in Oct 2024

8/10 Good

Randon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. The room was good and the pool was turned on when we reached. The room and beds were also cleaned.
Stayed 1 night in Oct 2024

8/10 Good

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel, we were put in the third floor and was told the elevator worked and when we tried using it, we were told we can’t use it without calling the bellboy! The tub was slippery and the shower head was old.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service
Fue terrible el elevador no funcionaba, no había agua, el baño sucio el lavabo del baño estaba tapado, en la noche se fue la luz y no había aire acondicionado fue una terrible experiencia y nada barato
Stayed 1 night in Oct 2024

10/10 Excellent

Miguel, pembroke pines

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Wayne

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Clean pool. Good parking. Old building shows it age. Bathroom towels not clean.
Stayed 1 night in Sep 2024

4/10 Poor

George

Disliked: Staff & service
Run Forest RUN...
Customer service is aweful. Not friendly and too noisy. No information related to hotel..such as restuarant on site and other services.They claimed to have a gym...2 bikes that were not working...no AC abd smell is not good. I will not recommend it to my enemies
Stayed 3 nights in Sep 2024

8/10 Good

paul

Traveled with family
Liked: Cleanliness, staff & service
owner was there and immediately took care of problems we talked to her about. really interested in fixing things while we were there, rooms nice, beds comfortable, need some improvements, but overall good stay. restaurant just ok but they say making changes to improve menu.
Stayed 4 nights in Aug 2024

8/10 Good

Ceon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Friendly and helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Erick

Liked: Staff & service
Hotel is in good condition but needs a little work. It was probably in better condition n when it changed ownership.
Stayed 4 nights in Apr 2024

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rosa Elida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Alicia

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Stayed 2 nights in Mar 2024

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Kurt

Liked: Cleanliness, staff & service, room comfort
A bit aged but bed was comfortable. The hotel was clean but aged a bit.
Stayed 2 nights in Feb 2024

10/10 Excellent

Shumari

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very good and staff was very friendly and accomodating.
Stayed 1 night in Feb 2024

2/10 Terrible

Jasmine

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was moldy, outdated & had absolutely no WiFi service. Not even my personal data plan worked at this hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Harry

Stayed 1 night in Jan 2024

8/10 Good

Ceon

Stayed 1 night in Oct 2023

8/10 Good

Karina

Liked: Staff & service, property conditions & facilities
Every thing
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel, San Bernardino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
By the Mayan museum, downtown area.
Stayed 1 night in Jun 2023

8/10 Good

Loraine

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023