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The Mill Hotel & Spa

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Exterior
2 restaurants, lunch served
Indoor pool
Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
$112
$93 nightly
$112 total
Total with taxes and fees
Feb 2 - Feb 3

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(167 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(132 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(19 reviews)
  • Canal view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(53 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)
The Queen at Chester Hotel, BW Premier Collection
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,002 reviews
$71 nightly
The price is $86
Feb 22 - Feb 23
Total with taxes and fees
The Queen at Chester Hotel, BW Premier Collection

About the neighborhood

Chester

With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. .This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Grosvenor Park - 5 min walk - 0.3 miles
  • Chester Town Hall - 7 min walk - 0.4 miles
  • Chester Cathedral - 7 min walk - 0.4 miles
  • Chester City Walls - 8 min walk - 0.4 miles
  • Chester Racecourse - 15 min walk - 0.8 miles

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cellar - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪The Old Harkers Arms - ‬3 min walk

About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, 10-minute walk to Chester City Walls
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1128 out of 2096 reviews
Rating 8 - Good. 645 out of 2096 reviews
Rating 6 - Okay. 248 out of 2096 reviews
Rating 4 - Poor. 50 out of 2096 reviews
Rating 2 - Terrible. 25 out of 2096 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
the room was spotless, great breakfast, lovely atmosphere and amenities were excellent
Stayed 2 nights in Oct 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
Breakfast was plenty of choice
Stayed 2 nights in Oct 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was basic but good. Sausage,bacon,Scrambked and fried eggs,grilled toms,beans and snall fried potatoes.Just 2 choice of flavoured yoghurts,no plain or Greek yoghurt.4 types of cereals and plenty of honey,jams and marmalade with toast .Pot of tea wasnt very good and coffee just tasted of warm water so used my sachets from the bedroom.Staff at reception and at breakfast where very helpful and friendly but the receptionist on Friday didnt inform us of booking for every breakfast session.Bar staff very helpful and friendly and prices not bad too.Bedroom was good size with a double and 2 single beds.Bathroom clean and tidy and housekeeping staff were great as we asked for extra milk and coffee.
Bedroom singles.
Bathroom.
Double bed.
Stayed 3 nights in Oct 2025

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
Staff were great and very polite Breakfast was average at best
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room superb overlooked canal.staff polite and friendly.breakfast delicious.bar well stocked.can not fault anything.would certainly stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
All was good no problems with everything nice and clean helpful staff Had a nice experience with the Spa side again very helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very frienly efficient staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast quick refill bar manger lovely and helpful
Stayed 2 nights in Oct 2025

6/10 Okay

Sally

Stayed 4 nights in Oct 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, amenities
The room was very dated and the bathroom was smelly.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff, clean, good facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff went above and beyond to make our stay wonderful
Stayed 3 nights in Oct 2025

6/10 Okay

Graham

Stayed 2 nights in Oct 2025

8/10 Good

Kin Yan

Liked: Cleanliness, staff & service, amenities
Service is good. Room's window can't close and stong wind blow the window up and down, that make me hard to fall asleep.The room is clean. Limited options for breakfast. Gym, swimming pool, steam room are good. Good for relaxing.
Stayed 2 nights in Oct 2025

8/10 Good

John

Traveled with family
Cleanliness, quick service, food and beer good
Stayed 2 nights in Oct 2025

8/10 Good

Ceinwen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom a bit dated shower not great. Staff great really helpful, friendly and welcoming. Restaurant food evening meal very good, breakfast average. Spa and pool lovely, well equipped, with helpful staff.
Stayed 3 nights in Oct 2025

6/10 Okay

louise

Disliked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2025

8/10 Good

Elle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff could not fault. The breakfast was not as hot i would have liked. The eggs were very hard and could not eat them. Toast was very cold.
Stayed 1 night in Oct 2025

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The hotel was clean. We had the cheapest room which was basic but clean and everything worked. The Sunday and Monday stay was great value. The breakfast was better than expected for the cost of the stay. Only a 5 min walk to the shops which was great. Would definitely return.
Stayed 2 nights in Oct 2025

4/10 Poor

Christopher

Traveled with partner
Disliked: Amenities
Was quite disappointed overall. We upgraded our room but not sure what the upgrade actually gave us as the room was pretty basic - other than the whirlpool bath which wasn’t very luxury I would say we didn’t actually get much of an upgrade. Breakfast was quite poor - the eggs were dry, the bacon lacked taste, there wasn’t actually much to choose from. Not what I was expecting from something calling itself a spa hotel. The spa itself was ok but nothing special. It was all just a bit unloved and needing attention. We didn’t get to use the whirlpool in the spa as people just hogged it but most of the time it appeared not to be whirling anyway.
Stayed 1 night in Oct 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
Only stayed one night with breakfast included. Our room was clean and tidy and breakfast was good. The price reflects on the condition of the hotel. I would stay there again .
Stayed 1 night in Oct 2025

6/10 Okay

micheline

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bathroom was terrible, old fashion curtain over the bath for the shower and nowhere to put toiletries . This has spoiled our stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service
Welcoming reception staff. Nice room
Stayed 1 night in Oct 2025