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Holiday Inn Chester - South, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Chester - South, an IHG Hotel

Indoor pool
Exterior
Standard Room, 1 Double Bed with Sofa bed | Desk, free cribs/infant beds, WiFi, bed sheets
Indoor pool
Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Bar
    Bar
  • Room service
    Room service
  • Pet friendly
    Pet friendly

Explore the area

Map
Wrexham Road, Chester, England, CH4 9DL
  • River Dee
    3 min drive
  • Grosvenor Museum
    5 min drive
  • Chester Racecourse
    5 min drive
  • Chester (CEG-Hawarden)
    25 min drive

Room options

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Room amenity

Standard Room, 1 Double Bed, Accessible

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Twin Beds (Walk-In Shower)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Room amenity

Standard Room, 1 Double Bed (Walk-In Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Room amenity

Standard Room, 2 Twin Beds, Accessible

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, free cribs/infant beds, WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed
Front of property
Mercure Chester Abbots Well Hotel
Pool
Spa
Pet friendly
Kids pool
3.7 out of 5, Good, (1005)
The price is $114
per night
$137 total
includes taxes & fees
Dec 6 - Dec 7
Mercure Chester Abbots Well Hotel

About the neighborhood

Chester

A stay at Holiday Inn Chester - South, an IHG Hotel places you in the heart of Chester, a 5-minute drive from Chester Racecourse and 5 minutes from Chester Cathedral. .This hotel is 3.1 mi (5 km) from Chester City Walls and 6.4 mi (10.3 km) from Crocky Trail.

What's nearby

  • River Dee - 3 min drive - 1.9 miles
  • Chester Racecourse - 5 min drive - 2.5 miles
  • Chester Cathedral - 5 min drive - 2.7 miles
  • Chester City Walls - 6 min drive - 3.2 miles
  • Chester Zoo - 9 min drive - 7.6 miles

Getting around

  • Buckley Station - 8 min drive
  • John Lennon Airport (LPL) - 40 min drive

Restaurants

  • ‪Chester Racecourse - ‬5 min drive
  • ‪The Oriental - ‬5 min drive
  • ‪The Grosvenor Arms - ‬4 min drive
  • ‪The Carlton Tavern - ‬4 min drive
  • ‪Red Lion - ‬4 min drive

About this property

Holiday Inn Chester - South, an IHG Hotel

Hotel with free parking, in the vicinity of Chester Racecourse
Holiday Inn Chester - South, an IHG Hotel offers 143 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Stay in one of 143 guestrooms featuring flat-screen televisions. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax and unwind with body treatments and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include wireless internet access (surcharge), tour/ticket assistance, and a banquet hall.
Enjoy a meal at Junction Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and dry cleaning/laundry services. Planning an event in Chester? This hotel has 140 square feet (13 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Junction Restaurant - Onsite restaurant.
24-hour room service is available.

Languages

Bulgarian, English, Polish, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Junction Restaurant
  • Terrace Bar and Lounge

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 140 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester South, An Ihg
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South, an IHG Hotel Hotel
Holiday Inn Chester - South, an IHG Hotel Chester
Holiday Inn Chester - South, an IHG Hotel Hotel Chester

Reviews

8.0

Very Good

Rating 10 - Excellent. 321 out of 932 reviews" "
Rating 8 - Good. 354 out of 932 reviews" "
Rating 6 - Okay. 154 out of 932 reviews" "
Rating 4 - Poor. 66 out of 932 reviews" "
Rating 2 - Terrible. 37 out of 932 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Radline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service, staff are nice and friendly
Stayed 2 nights in Aug 2024

8/10 Good

Nichola

Liked: Cleanliness, staff & service, amenities
Air conditioning did not work so was moved in to another staight away was very happy quick to resolve problem.
Stayed 5 nights in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Laszlo

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Overall not bad , however the whole hotel smelled pretty unpleasant. I found that my bathroom could have been a little bit more cleaner (smelled bad also) so it wasn’t a nicest. Aircon wasn’t working at all and I’m guessing the whole system was broken, when I looked out my window every single room had theirs open as well.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make this hotel
The hotel itself was fine, problems at check in were unfortunate and the staff were wonderful, IT issues can happen anywhere. The room was a good size and other than ring marks in the bathroom it seemed clean. Evening meal was fine, and breakfast was good, i do prefer a buffet breakfast and this one didn't disappoint. Overall a good stay
Stayed 1 night in Aug 2024

10/10 Excellent

Timmy

Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Stayed 2 nights in Aug 2024

10/10 Excellent

Darren

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nigel

Stayed 1 night in Jul 2024

8/10 Good

Nigel

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good stop over when attending Chester races
Stayed 1 night in Jul 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Gillian

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Overall this hotel was ok but not not fantastic. Unfortunately our room as not clean when we arrived, and not cleaned properly throughout our 3 night stay. The floor was not hoovered at all and the bins were not fully emptied. Reception area lovely but the rest not so much!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Stayed 1 night in Jul 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and welcoming. Initially we were really excited by the Asian style menu on offer Unfortunately most of the items listed were not available. Nearly a dozen sandwich / wrap choices listed of which only 4 were able to be fulfilled This theme continued with the Asian style small plate offerings as well.
Stayed 2 nights in Jul 2024

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer experience, professional & friendly
Customer experience we received was excellent, Amy, DJ, Leone, Becky and Katie are to be comended. The chefs and kitchen team, provide an great breakfast with plenty of choice.
Stayed 2 nights in Jul 2024

6/10 Okay

sean

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Trisha

Traveled with partner
Liked: Cleanliness, staff & service
Convenient and clean. Wish they wouldn’t allow dogs - we were disturbed by barking in the corridor.
Stayed 1 night in Jul 2024

2/10 Terrible

Kirk

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

VIJAY, SLOUGH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024