With a stay at Crabwall Manor & Spa, BW Signature Collection in Chester, you'll be a 5-minute drive from Chester City Walls and 5 minutes from Chester Racecourse. .This spa hotel is 3.4 mi (5.4 km) from Chester Zoo and 5.8 mi (9.4 km) from Cheshire Oaks Designer Outlet.
What's nearby
University of Chester - 4 min drive - 1.9 miles
Chester City Walls - 5 min drive - 2.4 miles
Chester Cathedral - 5 min drive - 2.7 miles
Chester Racecourse - 5 min drive - 2.8 miles
Chester Zoo - 5 min drive - 3.4 miles
Getting around
Bache Station - 3 min drive
Chester (CEG-Hawarden) - 39 min drive
Restaurants
Bembe Café & Barbecue Terrace - 7 min drive
Waggon & Horses - 5 min drive
The Oakfield - 6 min drive
McDonald's - 4 min drive
Tim Hortons - 3 min drive
About this property
Crabwall Manor & Spa, BW Signature Collection
Hotel in Chester with a full-service spa and a health club
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
ESPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Crabwall Manor & Spa, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Polish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
A bar/lounge
A restaurant
Things to do
Full-service spa
Health club
Hot tub
Indoor pool
Sauna
Steam room
Family friendly
Indoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Garden
Pool loungers
Terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
Banquet hall
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Desk
Heating
Iron/ironing board
Phone
Policies
Check-in
Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for to-go breakfast: approximately GBP 16.95 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
We should mention
This property does not have elevators
Property is also known as
Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room was large and spacious and the WiFi was fast and reliable. The bed was comfortable and the shower was hot and powerful. The downstairs area was nicely decorated for Christmas. The bar area was ok but service poor. David, the bartendender, was amiable but lacked any ability to multitask, often disappearing for a simple item like a spoon only to leave customers waiting for 10 minutes, seemlingly as if he had forgotten them entirely with drinks poured but not served. The biggest downfall was the ridiculous banging and crashing of doors and hotel infrastructure that was evident whilst in the room. This may be thin walls and creaky floors but was endless with only a couple of hours respite during the night. I may have been unlucky with my room allocation, even though I went superior, but restful it was not. Bring ear plugs as a necessity.
We had a lovely stay here! The staff were lovely and very helpful. We had 2 spa treatments, massage and Indian head massage, which was amazing, very relaxing. The hotel was decorated for Christmas which made the stay extra special. We did notice some areas of the hotel that could do with touching up and very squeaky floor boards while walking around the hotel. The spa facilities had everything especially loved the sauna. We did noticed again that the area around the pool could do with a clean throughout the day and the changing room, maybe just need to be kept on top off but noting that would stop me coming back.
We enjoyed our stay, the hotel is lovely and the staff on breakfast service were very accommodating. However, my husband had to go to reception on the first night because we spotted a dark patch through the duvet cover, on pulling the cover back there was a patch of blood bigger than my hand. The lady who came in to remove the duvet didn't apologise, she just looked embarrassed. I was uncomfortable after this and went and bought my own cover to sleep under. I know this can be seen as an over-reaction, but that's how I felt. I do have a photo, but I dont think it's family friendly. It is ashame because this is the first time in 10 years since we've been away for my birthday.
Lisa
Stayed 3 nights in Nov 2024
8/10 Good
Cathie
Traveled with family
Nov 7, 2024
This was a lovely place. Could do with some lighting outside in the parking area as was very dark. You could also do with some more decent music in the bar area - that was a bit flat and no atmosphere. Other than that a lovely stay.
We had a 2 year old toddler the room wasn’t suitable, no other rooms available, mattress and mattress covers had disgusting stains on all covered with a nice clean white sheet. No biscuits only enough milks for one drink . Breakfast standard, disappointed in our stay.
Bedroom looked a little shabby, wallpaper peeling off the walls, plug sockets not easily accessible.
Food was good, bar prices expensive, service a little slow but staff friendly.
Didn’t have breakfast