With a stay at Crabwall Manor & Spa, BW Signature Collection in Chester, you'll be a 5-minute drive from Chester City Walls and 5 minutes from Chester Zoo. .This spa hotel is 19.4 mi (31.3 km) from Sefton Park and 1.8 mi (2.9 km) from University of Chester.
What's nearby
University of Chester - 4 min drive - 1.9 miles
Chester City Walls - 5 min drive - 2.4 miles
Chester Cathedral - 5 min drive - 2.7 miles
Chester Racecourse - 5 min drive - 2.8 miles
Chester Zoo - 5 min drive - 3.4 miles
Getting around
Bache Station - 3 min drive
Chester (CEG-Hawarden) - 39 min drive
Restaurants
Bembe Café & Barbecue Terrace - 7 min drive
Waggon & Horses - 5 min drive
The Oakfield - 6 min drive
McDonald's - 4 min drive
Tim Hortons - 3 min drive
About this property
Crabwall Manor & Spa, BW Signature Collection
Hotel in Chester with a full-service spa and a health club
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
ESPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Crabwall Manor & Spa, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Polish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
A bar/lounge
A restaurant
Things to do
Full-service spa
Health club
Indoor pool
Sauna
Spa tub
Steam room
Family friendly
Indoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Garden
Pool loungers
Terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
Banquet hall
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Desk
Heating
Iron/ironing board
Phone
Policies
Check-in
Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for to-go breakfast: approximately GBP 16.95 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
We should mention
This property does not have elevators
Property is also known as
Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Hotel Chester
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The lady at reception was lovely. My 5 year old daughter said she was like honey she was so nice! The room was a good size, ammenities are limited, basic tea and coffee. Dinner was nice but a tad pricey. My only complaints hotel related were that the TV in our room didn't work, it came on but was just constant static. The only other issue was noisy neighbours. Not the hotels fault but I don't think the hotel was full so not sure why they pack people in. They were pretty rowdy up until 10:30ish. People were also noisy, banging doors etc outside around 7 in the morning. Worth noting that if you're travelling with kids the pool is only available at certain times.
Very noisy wedding guests in corridor until early hours for two nights running. Nothing done about it after reporting the first night of un rest. Disappointed not to be refunded for my room upgrade. Won’t be going there again
Amazing building beautifully presented gardens and outdoor space. Family room was very spacious and clean.
Breakfast was great options for hot or cold food self served.
Dining room needs a little tlc but nothing major
Friendly staff
Quiet hotel family friendly
Spa was amazing and they allow children to use the pool with set child friendly swim splash times
Couldn’t fault it
Our stay was very comfortable. Excellent service given to us. Caroline at the front desk was extremely helpful, polite.. she went above and beyond to answer our questions. My partner and I will definitely stay again. The facilities were very nice. Lots of character in the building itself and garden.. a luxury stay! Not really a negative point.. but maybe going forward there there could be more offers for key workers and nhs staff as the purpose of our-stay was related to work. Maybe also more offers with breakfast and food for people who are staying at the hotel. Kindest regards, Dr Bukhari.
Not the best hotel to stay in, unprofessional at check in with manager discussing the electrics and, how much it will cost. Doesn't give the best impression.
Chose hotel as needed a break from city and wanted to sit on terrace to enjoy surroundings, ended up in the car park on some random tables due to two weddings having the terrace exclusive. It needs to be advertised on website before you get there not when you check in and, be told.
Last complain, the radiator kept making noises all night, considering its Summer, why ??
Wasn't a fan of Best Western before this stay but will be avoiding definitely in the future. Swimming, sauna and steam room small but at least it was the best thing about the stay.
Lovely stay, very welcoming and was delighted to discover we had been provided with an upgrade to a junior suite.
This is our second visit and sure we will return. We like Chester and this hotel is well located for the centre and shopping etc.
A nice pleasant stay eith my two daughters to celebrate my birthday.
Very nice welcome from Reception staff.
Room was large and very comfortable.
We ate in the bar area, which was nice , a little expensive but was tasty.
Lovely poor area, the temperature of the pool was perfect.
Lovely location not too far from Cheshire Oaks.
I would return.
Stayed at Crabwall on many occasions, this hotel is a benefit for myself & will be for others.
Chester city centre is five minutes drive away the zoo is around the same & Cheshire oaks retail park.