Crabwall Manor & Spa, BW Signature Collection

3.0 star property

Choose dates to view prices

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Property grounds
Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Indoor pool, sun loungers
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Bar
  • Hot Tub
  • Pool
  • Room service

Explore the area

Map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • Chester City Walls
    ‪5 min drive‬
  • Chester Racecourse
    ‪5 min drive‬
  • Chester Zoo
    ‪5 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪29 min drive‬

Room options

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

  • 136 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 146 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed, Non Smoking

  • 156 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed, Non Smoking (View)

  • 186 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 126 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room, 1 Twin Bed, Non Smoking

  • 100 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the neighborhood

Chester

With a stay at Crabwall Manor & Spa, BW Signature Collection in Chester, you'll be a 5-minute drive from Chester City Walls and 5 minutes from Chester Racecourse. .This spa hotel is 3.4 mi (5.4 km) from Chester Zoo and 5.8 mi (9.4 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • University of Chester - 4 min drive - 1.9 miles
  • Chester City Walls - 5 min drive - 2.4 miles
  • Chester Cathedral - 5 min drive - 2.7 miles
  • Chester Racecourse - 5 min drive - 2.8 miles
  • Chester Zoo - 5 min drive - 3.4 miles

Getting around

  • Bache Station - 3 min drive
  • Chester (CEG-Hawarden) - 39 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Waggon & Horses - ‬5 min drive
  • ‪The Oakfield - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

Hotel in Chester with a full-service spa and a health club
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
ESPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Crabwall Manor & Spa, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 16.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards

We should mention

This property does not have elevators

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 384 out of 872 reviews
Rating 8 - Good. 274 out of 872 reviews
Rating 6 - Okay. 131 out of 872 reviews
Rating 4 - Poor. 60 out of 872 reviews
Rating 2 - Terrible. 23 out of 872 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Excessively noisy & tired.
The room was large and spacious and the WiFi was fast and reliable. The bed was comfortable and the shower was hot and powerful. The downstairs area was nicely decorated for Christmas. The bar area was ok but service poor. David, the bartendender, was amiable but lacked any ability to multitask, often disappearing for a simple item like a spoon only to leave customers waiting for 10 minutes, seemlingly as if he had forgotten them entirely with drinks poured but not served. The biggest downfall was the ridiculous banging and crashing of doors and hotel infrastructure that was evident whilst in the room. This may be thin walls and creaky floors but was endless with only a couple of hours respite during the night. I may have been unlucky with my room allocation, even though I went superior, but restful it was not. Bring ear plugs as a necessity.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay here! The staff were lovely and very helpful. We had 2 spa treatments, massage and Indian head massage, which was amazing, very relaxing. The hotel was decorated for Christmas which made the stay extra special. We did notice some areas of the hotel that could do with touching up and very squeaky floor boards while walking around the hotel. The spa facilities had everything especially loved the sauna. We did noticed again that the area around the pool could do with a clean throughout the day and the changing room, maybe just need to be kept on top off but noting that would stop me coming back.
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly, relaxed, gorgeous spa, spacious, gorgeous views... we loved it
Stayed 2 nights in Nov 2024

8/10 Good

Dexter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall, think the spa changing rooms could do with some TLC but other than that was enjoyable. The room was lovely!
Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty duvet.
We enjoyed our stay, the hotel is lovely and the staff on breakfast service were very accommodating. However, my husband had to go to reception on the first night because we spotted a dark patch through the duvet cover, on pulling the cover back there was a patch of blood bigger than my hand. The lady who came in to remove the duvet didn't apologise, she just looked embarrassed. I was uncomfortable after this and went and bought my own cover to sleep under. I know this can be seen as an over-reaction, but that's how I felt. I do have a photo, but I dont think it's family friendly. It is ashame because this is the first time in 10 years since we've been away for my birthday.
Stayed 3 nights in Nov 2024

8/10 Good

Cathie

Traveled with family
This was a lovely place. Could do with some lighting outside in the parking area as was very dark. You could also do with some more decent music in the bar area - that was a bit flat and no atmosphere. Other than that a lovely stay.
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Paul John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable trip.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with friendly staff. Rooms are large and good value for money. Would recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chester day trip
Great hotel, location and style. Room very big and modern. Only niggle was spa lockers iffy and few broken. Spa was great also.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 2 nights here, lovely room, pool and spa excellent, I would definitely come again
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Stayed 1 night in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop.
Lovely room, great customer service and absolute value for money. Would definately go again.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Fantastic stay, room was very nice with balcony . Would recommend this hotel
Stayed 1 night in Oct 2024

6/10 Okay

Carole

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had a 2 year old toddler the room wasn’t suitable, no other rooms available, mattress and mattress covers had disgusting stains on all covered with a nice clean white sheet. No biscuits only enough milks for one drink . Breakfast standard, disappointed in our stay.
Stayed 1 night in Oct 2024

6/10 Okay

Lesley

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Geoff

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great settings for a wedding venue
Here for a wedding and it seems a great venue
Stayed 1 night in Oct 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

julie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel , friendly staff
Stayed 1 night in Jun 2024

8/10 Good

Karen

Traveled with group
Liked: Staff & service, room comfort
Zoo trip
Bedroom looked a little shabby, wallpaper peeling off the walls, plug sockets not easily accessible. Food was good, bar prices expensive, service a little slow but staff friendly. Didn’t have breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024