With a stay at Crabwall Manor Hotel & Spa in Chester, you'll be within a 10-minute drive of Chester City Walls and Chester Racecourse. .This spa hotel is 3.3 mi (5.3 km) from Chester Zoo and 4.7 mi (7.6 km) from Cheshire Oaks Designer Outlet.
What's nearby
University of Chester - 4 min drive - 1.9 miles
Countess of Chester Hospital - 5 min drive - 1.9 miles
Chester Zoo - 6 min drive - 2.9 miles
Chester City Walls - 6 min drive - 3.0 miles
Chester Cathedral - 7 min drive - 3.2 miles
Getting around
Bache Station - 4 min drive
Chester (CEG-Hawarden) - 37 min drive
Restaurants
Bembe Café & Barbecue Terrace - 8 min drive
Costa Coffee - 4 min drive
Starbucks - 5 min drive
Tim Hortons - 4 min drive
George's Fish and Chips - 6 min drive
About this property
Crabwall Manor Hotel & Spa
Crabwall Manor Hotel & Spa offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Espa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Crabwall Manor Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 12 for children
A bar/lounge
A restaurant
Things to do
Bicycle storage
Full-service spa
Health club
Hot tub
Indoor pool
Sauna
Steam room
Family friendly
In-room crib
Indoor pool
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Business services
Conference center
Meeting rooms
Outdoors
Garden
Pool loungers
Terrace
Vegetable garden
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
No elevator
Thin carpet in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Fireplace in lobby
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Cleaning products are eco-friendly
Desk
Energy-saving switches in guestrooms
Heating
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 16 for adults and GBP 12 for children
Pet fee: GBP 30 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
We should mention
This property does not have elevators
Property is also known as
Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Hotel & Spa Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 436 out of 1004 reviews
10 - Excellent
436
Rating 8 - Good. 306 out of 1004 reviews
8 - Good
306
Rating 6 - Okay. 154 out of 1004 reviews
6 - Okay
154
Rating 4 - Poor. 78 out of 1004 reviews
4 - Poor
78
Rating 2 - Terrible. 30 out of 1004 reviews
2 - Terrible
30
8.2/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
Reviews
8/10 Good
lee
Nov 26, 2025
lee
Stayed 1 night in Nov 2025
8/10 Good
Tommy
Business traveler
Nov 24, 2025
Liked: Cleanliness, staff & service, room comfort
Room was clean and well presented, great gym
Tommy
Stayed 1 night in Nov 2025
8/10 Good
Anne
Traveled with group
Nov 23, 2025
Liked: Staff & service, room comfort
Anne
Stayed 1 night in Nov 2025
6/10 Okay
Ross
Nov 23, 2025
Ross
Stayed 1 night in Nov 2025
10/10 Excellent
Gareth
Nov 23, 2025
Gareth
Stayed 1 night in Nov 2025
4/10 Poor
Vera
Nov 23, 2025
Liked: Cleanliness
Disliked: Amenities
When we arrived there was only a hand towel in the bathroom, also a ight bulb had gone so very dark in the room. We couldn't ring reception, so had to walk down there. THe first two issues were rectified quickly, but the only answer got regarding the phone was that someone must have borrowed it and they would look into it. Also had to move furniture to plug in the hairdryer and see ourselves in the mirror. TV took 10 mins to warm up. Seating in restaurant was awful - very low compared to the tables. Also disappointing menu including a Quattro Fromagio pizza with only 3 cheeses - one was Edam - not a typical pizza cheese. Sadly the place needs some TLC and better management. OK if you get a cheap deal to stay there.
Vera
Stayed 1 night in Oct 2025
4/10 Poor
Emma
Nov 22, 2025
Liked: Cleanliness
Disliked: Amenities
On arrival to reception we over heard a complaint that wasnt being handled discreetly and sounded like it hadnt been dealt with properly. The room was ok but it was cold. On returning back from an evening out we fou d the room still cold, no heating, the door handle on the inside was held on by 1 screw, and the bed lock holding the two beds together broken. I teied calling reception with no response. Wrnt diwn to reception to find a note saying night porter away from.desk use radio for attention. There was no instructions to use the radio. Night porter could only offer a small heater as fully booked which had to be left on all.night to keep the room warm which it wasnt designed to do. No offer of extra bedding. Spoke to the manager next morning who was professinal and dealt with the complaint as she should taking notes and apologising. On the plus side ahower was hit and breakfast ok but the standard of ths hotel needs to be better with some maintenance updating to fix some quite dangerous pdoblems
Check in was good.
Room spacious but very tired but comfortable
Although it appeared clean it was grubby. Stained carpets, cracked window, mould around bath
Emma
Stayed 2 nights in Nov 2025
8/10 Good
Claire
Nov 16, 2025
Liked: Cleanliness, staff & service, amenities
The room was clean, staff very friendly and helpful. I had room 7, not much of a view from window though, it looked straight out at the air vent for the kitchen so occasionally had cooking smells wafting into the room, other than that a pleasant stay.
Claire
Stayed 2 nights in Nov 2025
10/10 Excellent
Peter
Business traveler
Nov 12, 2025
Liked: Cleanliness, staff & service, amenities
Comfortable, spacious and welcoming
Peter
Stayed 1 night in Nov 2025
8/10 Good
Cheryl
Nov 10, 2025
Liked: Cleanliness, staff & service, amenities
Room spotless except for the damaged waste bin in bathroom. Room spacious and tastefully decorated.
Bed very comfortable.
Loved the large bath.
Enjoyed breakfast. Great selection.
The only issue we had was poor lighting.
Cheryl
Stayed 1 night in Nov 2025
6/10 Okay
Amlyn
Nov 9, 2025
Disliked: Cleanliness, amenities
The staff were fine. However the property was in great need of attention. Furniture in room was ripped, water tepid, property generally in need of a thorough cleaning.
Property has great potential but needs attention for it to realise that potential.
Rooms and spa excellent. Food very good
Service in restaurant a little disappointing. Young Indian girl was reluctant to seat 4 of us together. Then we were missing a table setting and then she filled our water glasses with a degree of impatience, spilling water on the table .
Room was shabby and in need of repainting and re carpeting, the walls and ceilings were so thin you could hear everyone moving around throughout the night- I could even hear bedsprings from the room above. Spa was ok but again in need of some tlc. Nowhere near worth the £170/night
Faulty Towers springs to mind. Poor service, very unclean, stains on bed linen, damp on walls, feisty smell. Tried to book into the empty restaurant, only to be told that there was a 2 x hour wait. I had to drive into Chester to get food.
Breakfast is as like a game of hide and seek to find the cooked food option.
When complained I was given a better room but once again the furniture looked like it was out of a second hand shop and had no padding and the chair in the room was filthy.
An absolute disgrace, please avoid at all costs!
First impressions room was very spacious.
On closer inspection found mould on bathroom ceiling and tiling around shower dirty.
Wifi in our room was hit and miss which was a bit of disappointment for the kids.
Beds were comfy and we all slept well.
Breakfast room was very dated and our table was wobbly, tables and chairs need renewing in my opinion.
Overall though non of my niggles impacted our stay.
Gavin
Stayed 1 night in Oct 2025
6/10 Okay
Richard
Oct 20, 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel with spacious room. The spa and gym need updating.
Unfortunately the service was generally poor. The staff are not very well trained and don’t offer to look into anything if they don’t know the answer. More specific training and general customer service training would help to improve the service.
The hotel/health spa was well maintained and clean. The staff seemed stressed which reflected in the approach to guests. The unfortunately was right next to a fire door to the corridor to where our room was, it banged all night with other guests that where shouting and letting the fire door dang shut. So a good night's sleep didn't happen.