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Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

Indoor/outdoor pool
Free daily buffet breakfast
Pool
Exterior
BBQ/picnic area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
26 Rufus Robinson Road, Sylva, NC, 28779
  • Oaks Gallery
    18 min walk
  • Tuckasegee River
    2 min drive
  • Subway
    1 min walk
  • The Jarrett House
    16 min walk

Room options

View all photos for Standard Room, 2 Queen Beds

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Room amenity

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower) | Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the neighborhood

Sylva

Located in Sylva, Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel is in a rural location, within a 5-minute drive of Nantahala National Forest and Oaks Gallery. .This hotel is 12.4 mi (20 km) from Harrahs Cherokee Casino and 17.2 mi (27.6 km) from Great Smoky Mountains National Park.

What's nearby

  • Harris Regional Hospital - 7 min drive
  • Southwestern Community College - 9 min drive
  • Western Carolina University - 15 min drive
  • Harrahs Cherokee Casino - 16 min drive
  • Museum of the Cherokee Indian - 19 min drive

Getting around

  • Asheville Regional Airport (AVL) - 55 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Cookout - ‬9 min drive
  • ‪Zaxby's - ‬6 min drive
  • ‪El Patron Mexican Restaurant - ‬9 min drive
  • ‪Dalaya Thai Cuisine - ‬4 min drive

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

Hotel in Sylva with free breakfast and a fitness center
Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 42-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and microwaves. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary weekday newspapers and coffee/tea makers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Sylva? This hotel has 388 square feet (36 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 388 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Built in 2003
  • No plastic drinking straws

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.00 per stay

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 879 reviews" "
Rating 8 - Good. 242 out of 879 reviews" "
Rating 6 - Okay. 67 out of 879 reviews" "
Rating 4 - Poor. 37 out of 879 reviews" "
Rating 2 - Terrible. 38 out of 879 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great. Many selections. Hot tub was cleaning and working well. Hotel looked new or recently refurbished. Staff was friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Phyllis, knob noster

Stayed 1 night in Aug 2024

6/10 Okay

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. The room never really got to my temperature comfort level. Had several issues with the TV but the maintenance tech was kind and resolved the issues in my room.
Stayed 2 nights in Sep 2024

2/10 Terrible

Donna, Rineyville

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mayra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying here, while visiting my daughter. Very close to Cullowhee and surrounding areas. Would recommend always.
Stayed 2 nights in Aug 2024

2/10 Terrible

Desmond

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Andy

Business traveler
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in a beautiful area but conveniently close to the highway. Clean, open, and relaxing lobby.
Stayed 2 nights in Aug 2024

6/10 Okay

Claire

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice clean hotel. Unfortunately, we booked and paid more than surrounding hotels for the purpose of using the pool and hot tub. Both were closed due to "chemical issues." I honestly don't think they should charge full price if their main amenity is closed. If we had been informed ahead of time we would have canceled and stayed somewhere else.
Stayed 1 night in Aug 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and comfortable. Felt safe and quiet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Everything was great. It truly was a hidden gem for me and the family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Teri Lynn

Traveled with family and small children
Liked: Amenities
Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is new and our rooms were great. The staff was very helpful and nice. We will definitely stay here again also the prices are affordable.
Stayed 2 nights in Aug 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On regular creamer for coffee disappointing!
Stayed 1 night in Jul 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The amenities
Stayed 2 nights in Jul 2024

10/10 Excellent

Nilmini

Traveled with family
Liked: Amenities
Clean
Stayed 1 night in Jul 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place
Stayed 1 night in Jul 2024

10/10 Excellent

Felicia, Clinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Comfortable beds and great free breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has been renovated recently, very nice.
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dianna, Forsyth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was absolutely amazing!!
Stayed 1 night in Jul 2024

8/10 Good

Tara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here based on the reviews. They were right! Nice rooms, comfy beds, clean, quiet, good breakfast - it did not disappoint! Will definitely stay again.
Stayed 2 nights in Jul 2024

8/10 Good

Joretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nice, quiet. Only complaint, linens smelled strongly of bleech
Stayed 1 night in Jul 2024