1. When we got to our room it was clearly being worked on. The a/c was disassembled, tools and parts all over the floor, control panel off the wall, worker buggy in room. Went back to front desk. Manager put us in a new room promptly. (She was the only good part of our stay.
2. Next day, left for our event, came back to room to change clothes. Room keys didnt work. Had to go back to front desk. Was told "oh, you're the ones we couldn't figure out where you were, so we had to lock you out".
3. Hotel room & linens were clean.
4. Hotel is in desperate need of upgrade/remodel. It's in horrible shape.
5. We were not offered a discount for our troubles.