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The Ritz-Carlton, Chengdu

5.0 star property

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February 2025

Photo gallery for The Ritz-Carlton, Chengdu

View from room
1 bedroom, premium bedding, down comforters, pillowtop beds
Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym

Explore the area

Map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017
  • Tianfu Square
    10 min walk
  • Sichuan Museum of Science and Technology
    14 min walk
  • Wenshu Monastery
    19 min walk
  • Chengdu (CTU-Shuangliu Intl.)
    28 min drive

Room options

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom, Non Smoking

  • 1130 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking, City View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Non Smoking, City View

  • 883 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Club Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite, 1 Bedroom, Non Smoking

  • 1044 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The St. Regis Chengdu

Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (164)
The price is $106
per night
$123 total
includes taxes & fees
Jan 14 - Jan 15
The St. Regis Chengdu

About the neighborhood

Chengdu

Centrally located in Chengdu, The Ritz-Carlton, Chengdu is within a 15-minute walk of Tianfu Square and Sichuan Museum of Science and Technology. .This luxury hotel is 1.1 mi (1.7 km) from Wenshu Monastery and 1.5 mi (2.4 km) from Taikoo Li Shopping Center.

What's nearby

  • Tianfu Square - 10 min walk
  • Wenshu Monastery - 19 min walk
  • Chengdu IFS - 3 min drive
  • Taikoo Li Shopping Center - 3 min drive
  • Wide and Narrow Street - 4 min drive

Getting around

  • Hongpailou Railway Station - 8 min drive
  • Luomashi Station - 16 min walk
  • Shuangliu Intl. Airport (CTU) - 28 min drive

Restaurants

  • ‪Club Lounge - ‬1 min walk
  • ‪Flair - ‬2 min walk
  • ‪香荟全天候餐厅 - ‬1 min walk
  • ‪Caffe Bene-咖啡陪你 - ‬5 min walk
  • ‪潼聚泉御房粥品 - ‬2 min walk

About this property

The Ritz-Carlton, Chengdu

Luxury hotel with 5 restaurants connected to a shopping center in Chengdu
The Ritz-Carlton, Chengdu offers 350 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 350 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Chinese cuisine at Li Xuan, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Chengdu? This hotel has 18464 square feet (1716 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Li Xuan - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
FLAIR - This bar specializes in Asian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
SPICES - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lobby Lounge - This café serves light fare only. Happy hour is offered. Open daily.
Dining Room - This fine-dining restaurant specializes in Mediterranean cuisine. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 253 to 253 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Dining Room
  • FLAIR
  • Li Xuan
  • SPICES
  • The Lobby Lounge

Things to do

  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (18,464 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 41 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 253 to 253 for adults, and CNY 0 to 253 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

The Ritz-Carlton, Chengdu Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 226 out of 273 reviews" "
Rating 8 - Good. 35 out of 273 reviews" "
Rating 6 - Okay. 9 out of 273 reviews" "
Rating 4 - Poor. 2 out of 273 reviews" "
Rating 2 - Terrible. 1 out of 273 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

yuelin, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location and the staff were very nice and helpful. The only thing lacking was the bathroom accessories
Stayed 1 night in Sep 2024

10/10 Excellent

Tang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue I had was the check in. My booking was for 3 pax and confirmed as that. But the insisted in charging me for 1 more pax. Hotel Manager managed the situation very well and resolved it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dong

Stayed 4 nights in Aug 2024

10/10 Excellent

Mark, Lytham St Annes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a relatively long stay - fantastic hotel and the staff were brilliant. Will be back again.
Stayed 9 nights in Jul 2024

8/10 Good

Cristiano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, specially the Club Lounge and their staff. Only negative is that you need to wear a swimming cap to go to the pool, even if you are bald and it makes the whole thing more like a sporting center than a relaxing hotel pool.
Stayed 5 nights in Sep 2024

10/10 Excellent

Troy

Stayed 1 night in Aug 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and courtesy of the people at the Ritz.
Stayed 2 nights in Sep 2024

10/10 Excellent

SHIYUAN

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding services
Stayed 2 nights in Aug 2024

10/10 Excellent

Stan, Chicago

Liked: Staff & service, amenities, property conditions & facilities
Beautiful facility well located
Stayed 1 night in Jul 2024

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Pui shan susanna

Stayed 2 nights in Jul 2024

10/10 Excellent

JIEKUN

Stayed 2 nights in Jul 2024

10/10 Excellent

yanru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

yanru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Great city view.
Stayed 1 night in May 2024

8/10 Good

Hanping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Ah Lam

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very wonderful hotel, breakfast buffet has a lot of choices. It has the best and most comfortable bed I’ve ever slept on.
Stayed 4 nights in Jun 2024

8/10 Good

Wenjing

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

MING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Shuheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Sorcha

Stayed 4 nights in May 2024

10/10 Excellent

tom h

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge services are very good and handy
Stayed 3 nights in May 2024

10/10 Excellent

Hau Kar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Spacious room, clean.bathroom facilities, club lounge service excellent, food also very.good,
Stayed 5 nights in May 2024

10/10 Excellent

Kate

Stayed 3 nights in May 2024