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La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection

4.0 star property

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Indoor pool, open 8:30 AM to 9 PM, sun loungers
Premium bedding, down comforters, pillowtop beds, minibar
Property amenity
Bar (on property)
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Free airport shuttle
  • Bar
  • Spa
  • Parking included
  • Pool

Explore the area

Map
Avenue de la Falaise, Chatelaillon-Plage, Charente-Maritime, 17340
  • Chatelaillon-Plage Tourist Office
    ‪3 min drive‬
  • Casino de Châtelaillon
    ‪4 min drive‬
  • Fort Vauban
    ‪15 min drive‬
  • La Rochelle (LRH-La Rochelle - Île de Ré)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View

  • Sleeps 4
  • 1 King Bed

Superior Room, 1 Queen Bed, Terrace, Ocean View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Terrace, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony (Lounge, Terrace or Balcony)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Balcony (Lounge, Terrace or Balcony)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

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Outdoor pool

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  • Spa
  • Pet friendly
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The price is $160
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$178 total
includes taxes & fees
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About the neighborhood

Chatelaillon-Plage

With a stay at La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection in Chatelaillon-Plage (Quartier des Bouchôleurs), you'll be within a 5-minute drive of Bay of Biscay and Chatelaillon-Plage Tourist Office. .This beach hotel is 1.6 mi (2.6 km) from Beausejour and 1.9 mi (3 km) from Casino de Châtelaillon.

What's nearby

  • Chatelaillon-Plage Tourist Office - 3 min drive
  • Casino de Châtelaillon - 4 min drive
  • Vieux Port - 17 min drive
  • Minimes Beach - 22 min drive
  • Fort Boyard - 61 min drive

Getting around

  • Chatelaillon-Plage Station - 3 min drive
  • La Rochelle (LRH-La Rochelle - Île de Ré) - 19 min drive

Restaurants

  • ‪Le Comptoir de l'Océan - ‬5 min drive
  • ‪Bistro Regent - ‬4 min drive
  • ‪La Havane - ‬4 min drive
  • ‪Le Grain de Sable - ‬18 min walk
  • ‪Les Bains des Fleurs - ‬5 min drive

About this property

La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection

Beach location and indoor pool
La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection offers 72 accommodations with minibars and espresso makers. Pillowtop beds feature down comforters and premium bedding. 49-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests under 3 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA NUXE has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Make yourself at home in one of the 72 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. 49-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 20 kilometers.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 10:00 AM to 7:00 PM on request
  • Free area shuttle up to 20 km
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.50 for children
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:30 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool or hot tub
Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure 3 Iles Chatelaillon Plage Hotel
Mercure 3 Iles Hotel
Mercure 3 Iles Chatelaillon Plage
Mercure 3 Iles
Grande Terrasse Hôtel Rochelle Mgallery Chatelaillon-Plage
Grande Terrasse Hôtel Rochelle Mgallery
Grande Terrasse Rochelle Mgallery Chatelaillon-Plage
Grande Terrasse Rochelle Mgallery
La Grande Terrasse Hôtel Spa La Rochelle Mgallery
La Grande Terrasse Hôtel Spa La Rochelle MGallery by Sofitel

La Grande Terrasse Hotel&Spa La Rochelle MGallery Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 101 reviews
Rating 8 - Good. 31 out of 101 reviews
Rating 6 - Okay. 1 out of 101 reviews
Rating 4 - Poor. 2 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovelyhotel with a voew
Lovely place looks like a relic of the 70's but still not let that put you off
Stayed 1 night in Jul 2024

10/10 Excellent

Lilya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil, le personnel et le cadre étaient absolument parfait. Nous reviendrons !
Stayed 1 night in Sep 2023

10/10 Excellent

hilary

Liked: Cleanliness, staff & service, room comfort
Absolute loved this place! Great room, amazing service. Food was outstanding and the pool wonderful! Would go by again for sure!
Stayed 2 nights in Jul 2022

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding place
Superb. Beyond expectations. Restaurant. Spa. Room design are extraordinary
Stayed 1 night in Dec 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star experience (except restaurant staff).
Hotel staff (reception, concierge and housekeeping) all excellent. Hotel location, cleanliness and decor all first rate. Unfortunately the restaurant staff weren’t quite so good, which let everyone else down, such a shame.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel, staff and location was excellent
Stayed 1 night in Sep 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property. Rooms are small but smartly appointed. Excellent service. Not much else in the area.
Stayed 1 night in Sep 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn Stay
Stayed for two nights. The hotel and Spa are lovely. Service is superb. Only complaint would be the rooms are too small and lack storage. However they are beautifully presented.
Stayed 2 nights in Sep 2018

4/10 Poor

Quentin, Paris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice amenities but the room is tiny and the staff did not accommodate or entertain any requests from my side. For the price we pay i would expect a lot more, and I wpuld expect to be taken care of much better than they did
Stayed 1 night in Aug 2018

8/10 Good

G, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, has everything for a short break
Fab hotel, perfect for a short break. Great spa, pool and restaurant
Stayed 2 nights in Aug 2018

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury spa and relaxation
Great location and spa department. Quite difficult to get food/drinks while using the spa.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Everything about this place is awesome. They really work hard at the details and it shows.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a seaside break
This hotel is beautifully situated by the sea. The little town of Chatelaillon Plage is very attractive with lots of places to eat. (it's a bit far to walk from the hotel though). Rooms are comfortable but not very large. It is worth paying the extra for a sea view (rather than a car park one). Breakfast was excellent with a wide choice of good quality food. The set menu in the restaurant was also very good, changing each day. There were no English channels on the TV. The toilet was separate to the bathroom which we found inconvenient. Tea and coffee making facilities are provided in the room but there were paper cups and no spoons. We went to the supermarket to buy 2 mugs and teaspoons.

10/10 Excellent

Loic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Hélène

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bel hotel avec une vue dégagée magnifique. Nois avons apprécié pouvoir se promener directement en sortant de l hôtel sur les bords de mer. Nous ne sommes pas forcément habitués aux hôtels de cette classe mais avons fortement apprécié le sourire et l'amabilité du personnel.
Stayed 2 nights in Sep 2024

8/10 Good

Britta

Traveled with partner
Schönes Hotel, nettes Personal, sehr gutes Restaurant, toller Gartenbereich! Leider war unsere Zimmerkategorie sehr klein… Kein nennenswerter Kleiderschrank. Der Wellnessbereich hat uns nicht interessiert- ist aber offensichtlich beliebt, war sehr voll.
Stayed 2 nights in Aug 2024

10/10 Excellent

ERWAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Stayed 2 nights in May 2024

8/10 Good

AGNES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déçu par cet hôtel, malgré une belle décoration
La décoration de l'hôtel et de la chambre est très réussie. Par contre, la chambre est petite et la literie de mauvaise qualité, ce qui est inacceptable dans un hôtel 4 étoiles. Il y avait des creux dans le matelas. Le personnel est sympathique, le spa est bien agréable. Dommage, qu'il n' y ait eu personne pour remettre du thé et de l'eau dans la fontaine du spa le vendredi après-midi de notre séjour (pour un hôtel 4 étoiles, ça laisse un peu à désirer). Concernant les Petits déjeuners très chers, ils ne sont pas à la hauteur non plus : pains au chocolat surgelés et vraiment pas terribles, oeufs brouillés trop liquide, bacon trop salé. Par contre, les pâtisseries faites par un pâtissier partenaire étaient excellentes. Pour résumé, mauvais rapport qualité-prix. On se rapproche plus d'un bon hôtel 3 étoiles que d'un 4 étoiles.
Stayed 1 night in Apr 2024

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Anne-Sophie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Francois

Liked: Staff & service, property conditions & facilities
………..
Stayed 1 night in Oct 2023