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Charlottetown Inn & Conference Centre

3.5 star property

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Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Property entrance
Lobby
Deluxe Studio Suite - North building | Private kitchen | Fridge, coffee/tea maker, electric kettle
Premium bedding, in-room safe, blackout drapes, soundproofing

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Pool

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    ‪3 min walk‬
  • Confederation Centre of the Arts
    ‪6 min walk‬
  • Charlottetown Port
    ‪9 min walk‬
  • Charlottetown, PE (YYG)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building | Premium bedding, in-room safe, blackout drapes, soundproofing

Renovated Standard 2 Queen beds - North building

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Double Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite - North building

Deluxe Studio Suite - North building | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Studio Suite - North building

  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

Premium bedding, in-room safe, blackout drapes, soundproofing

RENOVATED 1 QUEEN-MAIN BUILDING

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, soundproofing

Studio, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Charlottetown

A stay at Charlottetown Inn & Conference Centre places you in the heart of Charlottetown, within a 5-minute walk of Historic Charlottetown Waterfront and St. Paul's Church. .This eco-certified hotel is 0.2 mi (0.3 km) from Public Archives and Records Office and 0.2 mi (0.4 km) from Province House National Historic Site of Canada.

What's nearby

  • Historic Charlottetown Waterfront - 3 min walk - 0.2 miles
  • Victoria Row - 6 min walk - 0.3 miles
  • Confederation Centre of the Arts - 6 min walk - 0.4 miles
  • Charlottetown Port - 9 min walk - 0.5 miles
  • Prince Edward Island Convention Centre - 13 min walk - 0.7 miles

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel with free breakfast connected to the convention center in Charlottetown
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 143 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlottetown? This hotel has 6000 square feet (540 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 157 out of 1473 reviews
Rating 8 - Good. 237 out of 1473 reviews
Rating 6 - Okay. 301 out of 1473 reviews
Rating 4 - Poor. 339 out of 1473 reviews
Rating 2 - Terrible. 439 out of 1473 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Found this hotel beat up and dated. Hotel stretches across two different buildings.
Stayed 1 night in Sep 2024

4/10 Poor

Kimberley

Disliked: Cleanliness, amenities, property conditions & facilities
This property is very rundown. It smelled old and musty, and there were red stains on the carpet and I don’t think I want to even know what they were.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Large clean comfortable room. Appreciated the fact that there was mini fridge and microwave. Very centrally located in Charlottetown. Was disappointed that the pool was closed for renovations. We would have booked a different hotel if we had been aware of that.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
An Older Establishment, but tge orice was right
Stayed 1 night in Dec 2024

6/10 Okay

Candis

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Old and smelly but slept like a baby
The hotel is very old and under renovations. Doesn't excuse the build up if dust in the vents, the gunk on the shower head and the smell of old person in the room. BUT they have a quiet after 10 pm policy, staff was very kind and friendly, and I slept very well while there. Bring your own pillows!
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Great spot for the price will stay again
Stayed 1 night in Dec 2024

8/10 Good

George

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is constantly bmunder renavation. I think price is ita only selling point.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2024

4/10 Poor

Varun

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No proper hot water system .
Stayed 1 night in Dec 2024

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Carrie, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities
Convenient location in downtown Charlottetown. This hotel is currently undergoing renovations, which may be an inconvenience to others. Basic breakfast.
Stayed 1 night in Nov 2024

8/10 Good

nawal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
little messy and noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Great spot
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Nov 2024

4/10 Poor

Terry

Traveled with family
Disliked: Amenities, property conditions & facilities
No hot water in the morning. No wifi in our room. Squatters in back staircase. Just not a good experience for that one night. Breakfast was very good. Did not use pool area. Staff were friendly.
Stayed 1 night in Oct 2024

4/10 Poor

Tim

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I realize that there are times and seasons for Hotels, and this hotel is in the winter of it season. It’s old and tired, and while I see signs of fresh paint, there’s definitely a need for a major refresh and update. The staff was friendly and professional, and the place was generally clean, but the rooms are far below what I would’ve expected for a downtown hotel in that city
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew, Upper Onslow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2024

4/10 Poor

Vanessa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t
Just gross
Stayed 1 night in Nov 2024

8/10 Good

Cheryll

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable
Very decent.
Stayed 1 night in Nov 2024

10/10 Excellent

Darryl

Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Stayed 1 night in Sep 2024

8/10 Good

Jason

Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Victoria

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room had a sticky floor, balls of other peoples hair, bed wasnt made, no hot water. Second room was even worse, smelled horrible, very dated, no hot water again. I understand renos but this is not the way to do it. Staff was very rude as well. Glad we left there and were able to enjoy a nice stay elsewhwere :)
Stayed 1 night in Nov 2024

8/10 Good

Jenna

Traveled with partner
Under construction or cleaning? I was there years ago when it was Best Western. Just felt a lottle different. Not bad though. The room was great! Very clean and tidy. Good layout. I will be renting again at those rates.
Stayed 1 night in Nov 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024