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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property

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Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Snack bar
Fitness facility
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
$120
$104 nightly
$120 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

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2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Place, Billy Graham Library
    ‪1 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪1 min drive‬
  • Place, Renaissance Park
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(97 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(130 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites Charlotte Airport Lake Pointe
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.7 out of 5, Exceptional, 1,112 reviews
$98 nightly
The price is $113
Feb 22 - Feb 23
Total with taxes and fees
Hampton Inn & Suites Charlotte Airport Lake Pointe

About the neighborhood

Charlotte

With a stay at Tru by Hilton Charlotte Airport Lake Pointe in Charlotte, you'll be within a 10-minute drive of Spectrum Center and Bank of America Stadium. .This hotel is 10.8 mi (17.3 km) from Carowinds Theme Park and 5.1 mi (8.2 km) from Charlotte Convention Center.

What's nearby

  • Billy Graham Library - 1 min drive - 0.7 miles
  • Charlotte Regional Farmers Market - 1 min drive - 0.7 miles
  • Renaissance Park - 2 min drive - 1.3 miles
  • Spectrum Center - 10 min drive - 7.3 miles
  • Carowinds Theme Park - 12 min drive - 11.2 miles

Getting around

  • Woodlawn Station - 4 min drive
  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬15 min walk
  • ‪Nana Morrison's Soul Food - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Hotel in Charlotte with an outdoor pool and free breakfast
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with hair dryers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Tru Lobby Bar - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 796 out of 1108 reviews
Rating 8 - Good. 178 out of 1108 reviews
Rating 6 - Okay. 69 out of 1108 reviews
Rating 4 - Poor. 28 out of 1108 reviews
Rating 2 - Terrible. 37 out of 1108 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

James, Myrtle Beach

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Jhony

Stayed 3 nights in Oct 2025

10/10 Excellent

Cass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my short stay there
Stayed 1 night in Oct 2025

8/10 Good

Ashantee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, small rooms. Overall good stay.
Stayed 2 nights in Oct 2025

8/10 Good

Stephen, Providenciales

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Comfy bed, very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Lionel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe location.
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very helpful and friendly. Rooms are clean and smell good.
Stayed 1 night in Oct 2025

8/10 Good

Vondra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was great, I miss coffee in the room.

Stayed 1 night in Oct 2025

10/10 Excellent

Tamala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t eat breakfast and didn’t use a shuttle.
Stayed 1 night in Oct 2025

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Heraclito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Janice, Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brigitte

Stayed 2 nights in Oct 2025

6/10 Okay

Stacey

Traveled with family
Liked: Property conditions & facilities
The walls were very thin, so it was quite noisy at times. Parking was also difficult and limited. The breakfast options were minimal and not very good. The air couldn’t be turned down enough, which made it uncomfortable for anyone with sinus issues. Overall, not the best experience.
Stayed 1 night in Oct 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Trinity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well we were looking forward to the bar being there and it’s closed on weekends so that was disappointing. The room was great and clean. Bed was comfortable. The hotel was pretty clean but we constantly saw spelt Fri is on the floor and food. They had a group of kid sports there and because of that it was louder. You could hear your neighbors pit their toilet seats down and doors opening and closing so not very sound proof but overall we had a great stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Willie

Stayed 1 night in Sep 2025

10/10 Excellent

Chloe

Stayed 1 night in Sep 2025

8/10 Good

Brenda, Monument

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel decor is more current and very well done. The bed was so comfortable that I overslept. Everything was very clean and stocked. The room had a wall thermostat and kept the room very comfortable. It had a full breakfast of warm foods plus breads and cereals. The desk staff were inviting and efficient and the airport shuttle was very organized and reliable. Only negative was they charged me for parking $10 in their lot even though I was a hotel guest.
Stayed 1 night in Oct 2025

6/10 Okay

Aaron

Liked: Staff & service
Breakfast was decent for a hotel breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025