SpringHill Suites Charlotte City Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall
In-room safe, desk, laptop workspace, iron/ironing board
Banquet hall
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Parking available

Explore the area

Map
311 East 5th Street, Charlotte, NC, 28202
  • Blumenthal Performing Arts Center
    5 min walk
  • Brooklyn Nightclub and Lounge
    2 min walk
  • 7th St Station
    4 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    15 min drive

Room options

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Charlotte

With a stay at SpringHill Suites Charlotte City Center, you'll be centrally located in Charlotte, within a 10-minute walk of Bank of America Corporate Center and Spectrum Center. .This hotel is 0.6 mi (0.9 km) from Charlotte Convention Center and 0.6 mi (0.9 km) from NASCAR Hall of Fame.

What's nearby

  • Bank of America Corporate Center - 6 min walk
  • Spectrum Center - 7 min walk
  • Charlotte Convention Center - 9 min walk
  • NASCAR Hall of Fame - 11 min walk
  • Bank of America Stadium - 19 min walk

Getting around

  • 7th St Station - 4 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Redeye Diner - ‬5 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬4 min walk
  • ‪Fleming's Prime Steakhouse & Wine Bar - ‬5 min walk

About this property

SpringHill Suites Charlotte City Center

Hotel with free breakfast, steps from Spectrum Center
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 195 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a ballroom.
At SpringHill Suites Charlotte City Center, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Charlotte? This hotel has 4090 square feet (380 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Uptown Bar - This bar serves light fare only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1001 reviews" "
Rating 8 - Good. 194 out of 1001 reviews" "
Rating 6 - Okay. 60 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tamaya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking charge is outrageous. If you drive there it's $40 per night. How else was I suppose to get to the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

MARK

Stayed 1 night in Sep 2024

8/10 Good

James

Traveled with partner
Liked: Staff & service
The cost of parking was outrageous, but not included in the stay. The shower was awful. The staff was pretty cool and the breakfast was better than usual. The rates were high because of an event in town and this is one of the lesser expensive places so I guess it made sense but I'm an old guy and I guess I'm used to a little better for the amount of money that we paid for one night.
Stayed 1 night in Sep 2024

10/10 Excellent

Celines

Stayed 1 night in Sep 2024

10/10 Excellent

Lisha

Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shala

Stayed 1 night in Aug 2024

10/10 Excellent

Fly

Stayed 1 night in Sep 2024

6/10 Okay

Kei

Stayed 4 nights in Apr 2024

10/10 Excellent

andrea

Liked: Amenities
Everything was clean. People are very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nalla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very demure very classy very peaceful 😌
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the room, it exceeded my expectations for a hotel of this "star level". Everything was in very good condition and it was roomy and comfortable. It had all the core amenities, microwave, fridge, walk-in shower, etc. If I was going to nit pick, the couch (which was a pull out) could have been comfier; and had more lighting around it (it was hard to read on it). And the bed had built-in nightstands on either side, but only power built into one side. Continental breakfast was standard fare. While you can park in an adjacent parking garage on you own (which actually cost more), the hotel only offers valet parking. Which was fine until the morning of our departure where we had to wait over 30 minutes for our car.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, beautiful rooms.
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Room needs TLC
Hotel was nice, good amenities, great location. Room need quite a bit of TLC...ripped wallpaper, missing tile in bathroom, soap/shampoo dispenser not attached to wall, laminate damaged at frig/mic cabinet, desktop chipped and scarred.
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a couple of nights, right downtown and easily walkable to places. Very pleasant checking in, valet is pricey at 40.00 a night, but convenient. Wish housekeeping would have made up our room, but with the “green initiative” that didn’t quite happen. Breakfast was good with enough room to eat.
Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Isael

Stayed 2 nights in Aug 2024

8/10 Good

Willie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was excellent and very clean. The breakfast was really good!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamesha

Stayed 2 nights in Aug 2024

6/10 Okay

Quantina

Traveled with family
Liked: Property conditions & facilities
This stay was ok, rather not have had room on the side of a parking lot. Room was ok, last stay was perfect. No big complaints, cause I love the location and check in/out staff always pleasant!
Stayed 2 nights in Jul 2024

10/10 Excellent

Devon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is so comfortable! The bathroom was amazing, it's the little things for a girl planning to explore the city to have comfort. Didn't like the fact of not knowing the parking price and situation before hand but it worked out in the end.
Stayed 2 nights in Aug 2024

6/10 Okay

Rose

Traveled with group
There were pink stains on the table and one of the towels in the bathroom. And since housekeeping wasn’t offered based on the time frame of our stay, we had to keep it and request more from the front desk instead of just getting fresh replacements. The AC wasn’t working in the breakfast area; I’m pretty sure that was a recent issue but it was noticed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and close to everything we wanted to do
Stayed 2 nights in Aug 2024

10/10 Excellent

Zachary

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024