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Sleep Inn & Suites at Concord Mills

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn & Suites at Concord Mills

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, sun loungers
Suite, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Exterior
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
7821 Gateway Lane, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    15 min walk
  • Concord Mills
    18 min walk
  • Hendrick Motorsports Complex
    4 min drive
  • Concord, NC (USA-Concord Regional)
    5 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

  • 450 sq ft
  • Sleeps 6
  • 2 Double Beds
Exterior
Comfort Suites Concord Mills
Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very Good, (1023)
The price is $103
per night
$117 total
includes taxes & fees
Dec 5 - Dec 6
Comfort Suites Concord Mills

About the neighborhood

Concord

With a stay at Sleep Inn & Suites at Concord Mills in Concord, you'll be within a 5-minute drive of Charlotte Motor Speedway and Concord Mills. .This hotel is 5.8 mi (9.4 km) from University of North Carolina at Charlotte and 13.9 mi (22.3 km) from Spectrum Center.

What's nearby

  • Great Wolf Lodge Water Park - 15 min walk - 0.8 miles
  • Concord Mills - 18 min walk - 1.0 mile
  • Charlotte Motor Speedway - 4 min drive - 2.5 miles
  • SEA LIFE Charlotte-Concord Aquarium - 4 min drive - 1.7 miles
  • PNC Music Pavillion - 8 min drive - 4.8 miles

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬3 min walk
  • ‪Burger King - ‬3 min drive

About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Concord Mills
Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 116 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Concord? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 484 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before 9:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1024 reviews" "
Rating 8 - Good. 318 out of 1024 reviews" "
Rating 6 - Okay. 189 out of 1024 reviews" "
Rating 4 - Poor. 91 out of 1024 reviews" "
Rating 2 - Terrible. 79 out of 1024 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Reginald

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

6/10 Okay

Reginald

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alisa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and rooms where very clean
Stayed 2 nights in Aug 2024

6/10 Okay

Jessica

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When we checked in we were out into a room with 2 full beds when we originally booked a king. The room smelled like mildew. We went back to the front and they put us in the right room. It smelled a lot better, but still strong, this one was like caramel. The shower had brown spots on the floor. It was otherwise livable. Night one of our stay was fine. Morning of check out, after a long work night and getting to bed around 3am, we had the housekeeper pound on our door at 8:30am screaming “CHECK OUT!!” We didn’t know what time check out was, so we freaked out and got all our stuff together. The front desk then told me check out wasn’t until 11. The employee was promptly chastised. Sleep inn? Yeah right!
Stayed 3 nights in Aug 2024

8/10 Good

Omar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well cleaned.
Stayed 2 nights in Aug 2024

8/10 Good

anitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Blake

Disliked: Cleanliness, staff & service, property conditions & facilities
They have bedbugs
Stayed 1 night in Aug 2024

10/10 Excellent

kenneth

Stayed 1 night in Aug 2024

2/10 Terrible

Randall

Business traveler, Traveled with family
Disliked: Staff & service, room comfort
U guys suck
I was given the wrong room the first night. I was promised a whirlpool in room. I got a shower and double beds instead of a king and whirlpool. Told i would be switched the next morning. They switch me to first floor with the outdoor pool feet from my window and a bath tub no whirlpool. Was lied to. I dont know if i suck at picking hotels or u guys are advertising for bad hotels. I think a little of both but mainly being lied to. Imwe felt unsafe on first floor and coukd have easil been broke in to with no lock or safety bar on window. We left the second night before staying the nightbbecause my wife and son felt unsafe.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Will stay here again.
The check in guy was so friendly. He made me feel welcome.
Stayed 1 night in Aug 2024

6/10 Okay

Nicole

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Affordable place to stay to see a show at PNC arena , Uber's are plentiful. Places to eat nearby. Good location. Hallway didn't smell great , bathroom was dirty. Alerted front desk staff who immediately offered us a new room. Overall fine place to stay.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good besides the pot smell and room service knocking on the door to see if we were staying or leaving never had that to happen.
Stayed 1 night in Aug 2024

10/10 Excellent

Satin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olivia no Pope was helpful and made sure I was good during a bad day. S/o to her!
Stayed 1 night in Aug 2024

10/10 Excellent

Winford, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Nice time i had stayn ther
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Aug 2024

6/10 Okay

Malaysia

Traveled with family
Liked: Staff & service
Room was clean. Smelled pretty weird.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bernetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Front entrance smelled like smoke, lot of people outside smoking, hallways and elevator had terrible smells.
Stayed 1 night in Jul 2024

4/10 Poor

Renee

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was not cleaned, no towels or extras for extra days.
Stayed 2 nights in Jul 2024

2/10 Terrible

Laura

Disliked: Staff & service
Front desk incompetent. Bill about 5 times had to block my card. Run!!!!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Samantha

Stayed 1 night in Apr 2024

4/10 Poor

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I gave a 2 stars due to the fact they had to change the king bed i reserved to a 2 bed room, two sets of the lights in the room didnt work, tv is outdated without a guide or streaming capabilities and the shower floor was cracked leading to a flood in the bathroom
Stayed 1 night in Jul 2024

10/10 Excellent

Desiree

Stayed 1 night in Jul 2024