I like Hyatt hotels because they include breakfast and usually pretty clean. Our room had a weird smell, no shower gel, the sheets were dirty on the sofa bed. The sofa bed sheets included a doll someone left behind and toilet tissue. The other 2 queen bed sheets looked better than the sofa bed sheets, but still needed to be changed. It was late so I informed the front desk and requested clean sheets so I could change all the sheets in the room. I attempted to talk to the manager at the hotel in the morning, but she avoided me. They told me she would be available at 8:30am, then 10:00am and then Noon. They also told me she would call me which she never did. The breakfast eggs, turkey sausage and coffee needs to be improved. I would not recommend this hotel to anyone. The manager should have spoken to me and addressed my concerns, but apparently that was asking for too much. There are plenty of hotels in the area and No reason to stay here.