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Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Seasonal outdoor pool, sun loungers
Bar (on property)
Lobby
1 bedroom, premium bedding, desk, blackout drapes
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Parking available
  • Free airport shuttle
  • Housekeeping

Explore the area

Map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Billy Graham Library
    ‪3 min drive‬
  • Spectrum Center
    ‪9 min drive‬
  • Charlotte Douglas Airport Overlook
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed, Accessible (Shower)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Room, 2 Double Beds

1 bedroom, premium bedding, desk, blackout drapes

Guest Room, Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

1 bedroom, premium bedding, desk, blackout drapes

Guest Room, Room, 1 King Bed

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

1 bedroom, premium bedding, desk, blackout drapes

Room, 1 King Bed (Specialty)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

1 bedroom, premium bedding, desk, blackout drapes

Room, 2 Double Beds (Specialty)

  • 301 sq ft
  • Sleeps 6
  • 2 Double Beds

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About the neighborhood

Charlotte

When you stay at Hyatt Place Charlotte Airport / Billy Graham Parkway in Charlotte, you'll be near the airport, within a 10-minute drive of Bank of America Stadium and Charlotte Convention Center. .This hotel is 6.2 mi (10 km) from Spectrum Center and 9.6 mi (15.4 km) from Carowinds Theme Park.

What's nearby

  • Billy Graham Library - 3 min drive - 1.3 miles
  • Bank of America Stadium - 8 min drive - 5.5 miles
  • Charlotte Convention Center - 8 min drive - 5.8 miles
  • Spectrum Center - 9 min drive - 6.3 miles
  • Charlotte Douglas Airport Overlook - 10 min drive - 6.1 miles

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive

Restaurants

  • ‪Phillips Seafood - ‬12 min drive
  • ‪Tequileria - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬12 min walk
  • ‪Coffey Creek Cafe - ‬3 min drive

About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

Hotel in Charlotte with free breakfast and airport shuttle service
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and LED televisions. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 900 square feet (84 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight
  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 13 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 545 out of 1006 reviews
Rating 8 - Good. 190 out of 1006 reviews
Rating 6 - Okay. 140 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 84 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Transportation from airport. Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Coleen

Liked: Cleanliness, amenities, property conditions & facilities
I really like staying here. The rooms are always spacious and clean, quiet and comfortable. The staff is always super friendly. I feel safe. I appreciate the shuttle to the airport; our driver is friendly and safe. Any time I come to Charlotte, I stay here.
Stayed 1 night in Dec 2024

8/10 Good

Jose Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Dec 2024

10/10 Excellent

Kaitlin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like that we had to pay for parking and didn’t know that until arriving at the property. Bed was comfortable, spacious clean room.
Stayed 1 night in Dec 2024

6/10 Okay

Yamile

Traveled with family
Liked: Staff & service
Property it closed to downtown and easy access
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Not the Hyatt’s I remember
Mold in shower. Torn black out curtain and someone thought it ok to just staple it which didn’t work, no ice or vending machines on each floor, parking is $10 a night, lighting in bathroom very dim
Stayed 2 nights in Dec 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Live it
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maria, Rutherfordton

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

LUIS

Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel with excellent service
Stayed here for one night to catch an early fight at CLT. The staff is super friendly, the rooms are spacious and clean, and they even have an in-hotel bar that is open until 10pm each night. Would definitely stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Hermes Sanchez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tommy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom tile grout lines were mildewed. Everything else was great so we gave a good review
Stayed 1 night in Dec 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good basic Hotel - very clean
Hotel was nice and in a good location. Only complaint was that one elevator was not working and there did not seem to be anyone trying to fix it. Also the heater in the room was very noisy. Staff was very nice and place was spotless. Breakfast was standard low $ buffet but OK esp if you like carbs. Would stay there again.
Stayed 1 night in Nov 2024

6/10 Okay

Prabin

Stayed 4 nights in Nov 2024

10/10 Excellent

Leslie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay near airport
Stayed 1 night in Dec 2024

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness, staff & service
We stayed just one night with plans to take shuttle to airport. Hotels.com stated in 2 different locations that the shuttle was 24 hours, it is NOT. DO NOT BOOK if you need a ride after midnight or before 5am. Room was nice and big for family of 5 and front desk staff were fantastic. Room was loud we heard cars racing most the late night and the AC unit was on its last leg.
Stayed 1 night in Nov 2024

6/10 Okay

marcos

Stayed 2 nights in Nov 2024

10/10 Excellent

Patrina

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did enjoy my stay as the staff was very pleasant. What could improve - room 311, my refrigerator was not on, the placement of microwave and plug for refrigerator are not guest friendly. When I mentioned concern on my refrigerator, the attendant asked me if I checked the plug. I did not want to move any furniture to get to the back of the appliance b/c the plug was not visible. The breakfast trash receptacle is too small of an opening for realistic use, other guests just let their food waste fall all around the hole, which should be a bit bigger to avoid an eye sore. In my bedding and towels, there were long hairs left within the mix. This happens in many establishments, but it is always a 'ick' finding. Overall, the value of my stay was decent. Lastly, put a little more browning to those hashbrowns, they were barely done.
Stayed 3 nights in Nov 2024