Hilton Garden Inn Charlotte/Concord

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Charlotte/Concord

Bar (on property)
Lobby
Lobby
Room | In-room safe, desk, iron/ironing board, rollaway beds
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
7831 Gateway Ln Nw, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    16 min walk
  • Concord Mills
    19 min walk
  • Hendrick Motorsports Complex
    4 min drive
  • Concord, NC (USA-Concord Regional)
    5 min drive

Room options

Two Queen Beds, Roll In Shower

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Concord

When you stay at Hilton Garden Inn Charlotte/Concord in Concord, you'll be in the business district, within a 5-minute drive of Charlotte Motor Speedway and Concord Mills. .This hotel is 5.9 mi (9.4 km) from University of North Carolina at Charlotte and 13.9 mi (22.4 km) from Spectrum Center.

What's nearby

  • Great Wolf Lodge Water Park - 16 min walk - 0.9 miles
  • Concord Mills - 19 min walk - 1.0 mile
  • Charlotte Motor Speedway - 4 min drive - 2.6 miles
  • SEA LIFE Charlotte-Concord Aquarium - 4 min drive - 1.7 miles
  • PNC Music Pavillion - 8 min drive - 4.8 miles

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Concord, NC (USA-Concord Regional) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬4 min walk
  • ‪Burger King - ‬3 min drive

About this property

Hilton Garden Inn Charlotte/Concord

Hotel with free parking, near Concord Mills
Hilton Garden Inn Charlotte/Concord offers 118 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a banquet hall. Guests can catch a ride on the complimentary shuttle, which operates within 7 mi.
Satisfy your appetite for dinner at Great American Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Concord? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 7 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,844 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Charlotte-Concord
Hilton Garden Inn Hotel Charlotte-Concord
Hilton Garden Inn Charlotte-Concord Hotel
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord
Hilton Garn Charlotte Concord
Hilton Charlotte Concord
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel
Hilton Garden Inn Charlotte/Concord Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord

Hilton Garden Inn Charlotte/Concord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 684 out of 1019 reviews" "
Rating 8 - Good. 223 out of 1019 reviews" "
Rating 6 - Okay. 58 out of 1019 reviews" "
Rating 4 - Poor. 28 out of 1019 reviews" "
Rating 2 - Terrible. 26 out of 1019 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrienne

Stayed 1 night in Aug 2024

10/10 Excellent

Sherry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Lucien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing atmosphere
Definitely a come to if your in the area. You won't be disappointed.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Clean and all the staff is very helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jayme, Goodyear

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and clean! Always big deal for me!
Stayed 1 night in Aug 2024

8/10 Good

Natasha

Stayed 1 night in Jul 2024

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Nice but nothing special
Very nice facility but the price was outrageous! Breakfast was not even included. Service was mediocre, had to ask about everything.
Stayed 1 night in Jul 2024

8/10 Good

Mary, Greensboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean and well-kept. No free coffee or breakfast, too pricey.
Stayed 1 night in Jul 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very smooth check in hotel is clean and rooms were clean and comfortable!
Stayed 1 night in Jul 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Very new, fresh, great staff. Very convenient and close to everything.
Stayed 1 night in Jul 2024

10/10 Excellent

Sheri, Woodruff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed here after attending a concert at PNC . Excellent friendly staff. Very clean. Very convenient to eating and all the things. Try the breakfast , Mike makes the best grits in North Carolina .
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Adrienne

Stayed 2 nights in Jun 2024

10/10 Excellent

Nathan

Stayed 1 night in Jun 2024

8/10 Good

walter

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Jessse

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Nobody was at the front desk when we checked in, around 6:30pm. We waited almost 10 minutes before my husband walked down the hall and located an office. An employee was sitting in there. My husband asked him who was working the front desk and he said “I am” and he followed my husband to the desk. (The office was not visible from the front desk, so I don’t know exactly how he would ever know anyone was waiting to checkin.) He was friendly and checkin went smoothly after that. The hotel is nice, modern and smelled clean. The lobby is quite nice. Our room was tidy, but obvious the hard floors hadn’t been cleaned and toilet base was certainly not cleaned after the last guest. We even found someone’s personal hairbrush on the floor near the bed. Free breakfast is also stated when booking, but only fruit, canned juice, granola bars and pastries were free. There was a $13 charge for a buffet, which consisted of 3 items on the hot bar. We were offered a menu to order from. Prices were reasonable, but not free. We each grabbed a piece of fruit and ate elsewhere. On the day of checkout, housekeeping knocked on our door at 9:50am to see if we’d checked out yet. (Our reservation lists checkout time as noon.)
Stayed 1 night in Jun 2024

8/10 Good

Christopher

Good
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark and Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Was very clean and accessible.
Stayed 1 night in Jun 2024

10/10 Excellent

aleza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Elbert

Stayed 5 nights in Apr 2024

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was updated and very nice. Clean room, easy check in and out process. Convenient right off the interstate.
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2024