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Hilton Charlotte University Place

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Charlotte University Place

Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Reception
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Shoppes at University Place
    6 min walk
  • Atrium Health University City
    11 min walk
  • University of North Carolina at Charlotte
    14 min walk
  • Concord, NC (USA-Concord Regional)
    10 min drive

Room options

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Parlor)

Room, 1 King Bed (Large Parlor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Business Lounge Access

Executive Room, 2 Double Beds, Club Lounge Access | Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 2 Double Beds, Business Lounge Access

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Charlotte University Executive Park, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1003)
The price is $95
per night
$109 total
includes taxes & fees
Dec 8 - Dec 9
Holiday Inn Charlotte University Executive Park, an IHG Hotel

About the neighborhood

Charlotte

With a stay at Hilton Charlotte University Place in Charlotte (University City), you'll be a 2-minute drive from University of North Carolina at Charlotte and 7 minutes from Charlotte Motor Speedway. .This hotel is 5.6 mi (9.1 km) from Concord Mills and 9.2 mi (14.7 km) from Bank of America Stadium.

What's nearby

  • University of North Carolina at Charlotte - 14 min walk - 0.7 miles
  • PNC Music Pavillion - 7 min drive - 3.7 miles
  • Charlotte Motor Speedway - 7 min drive - 5.0 miles
  • Concord Mills - 7 min drive - 5.7 miles
  • Spectrum Center - 13 min drive - 9.2 miles

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Dave's Hot Chicken - ‬6 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Hilton Charlotte University Place

Lakefront hotel connected to a shopping center in University City with free parking
Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 393 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 37-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Charlotte? This hotel has 19375 square feet (1800 square meters) of space consisting of conference space and 17 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Hilton Charlotte University Place has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Hilton Charlotte University Place Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 539 out of 1005 reviews" "
Rating 8 - Good. 204 out of 1005 reviews" "
Rating 6 - Okay. 122 out of 1005 reviews" "
Rating 4 - Poor. 82 out of 1005 reviews" "
Rating 2 - Terrible. 58 out of 1005 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suprena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Aug 2024

8/10 Good

CLAUDETTE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom
Stayed 2 nights in Aug 2024

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness
While the view and the room were beautiful, upon booking we were not informed of the construction taking place. Friday morning we were woken up to loud banging and drilling. By Friday evening there was a strong chemical smell in our room. It may have been paint. Also during check in the gentleman barely spoke and did not bother to explain my rate or anything, turns out I was overcharged $60 with no explanation at the time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tequilla

Stayed 2 nights in Aug 2024

8/10 Good

Dominique

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, some staff at the front desk rude. Need better customers service. My door had to be slam to close. Nice outside area. The food is pretty good
Stayed 2 nights in Aug 2024

8/10 Good

Shanequia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

6/10 Okay

Evelin

Liked: Cleanliness
The hotel itself was ok, but i had some problems with housekeeping. personal items were missing and never found….(one of them was my wedding ring) make sure you use the safe for ‘everything’ !
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The employees had excellent service and good customer service!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Good time
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The location was ideal for our visit to UNC Charlotte. We loved the boardwalk and nearby shops and restaurants. The fitness center had enough so we didn’t have to visit the nearby YMCA.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
I have been coming to visit my daughter in Charlotte and this has been the perfect location, close to my daughter, easy access to the interstate and a lovely place to stay. The amenities are great and it is well within my budget. This will be where I stay when I visit again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lateaka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

8/10 Good

Genevieve

Traveled with partner
Liked: Staff & service, amenities
We stayed two nights to attend a event at a local venue. We picked this hotel so it would be quiet. My husband works 3rd shift so keeping his schedule is important. First night was great. Service and dining staff was was incredible. First night was flawless. Day two was a different story. Woke up and the entire 3rd floor reeked of weed. We had random people playing dig ding ditch on our door. So much so we decided to leave an entire night early. We told hotel reception but she didn't seen too concerned. Just notified us that she'd tell the property manager. I never felt more like a Karen. Ugh, I just wanted to nap and not get a contact high.
Stayed 1 night in Aug 2024

8/10 Good

Bryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The staff was friendly and very professional. The location of the hotel is perfect. There is lots of food and shopping all around. The room was clean and comfortable. Also plenty of parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at this hotel every fews weeks. We really enjoy our stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

ekram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience.
Stayed 3 nights in Aug 2024

6/10 Okay

TaLisa

Liked: Cleanliness
I had to change rooms because the entire floor and my room had a stale and sour smell. The front desk attendant acted as if I was personally inconveniencing him and insisted that I bring the key back from the first room before I moved myself to the next room. He didn’t offer any assistance. The second room had a door that stuck and rather than trying to navigate his dismissive attitude again, I stayed. Not sure I’ll go back.
Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Traveled with family
Checked in Thursday and had no housekeeping service until I personally spoke to housekeeping in the hallway on Sunday. At that time, stained sheets were placed on bed. Zero cleaning done. They left wet washcloths in shower and trash in trashcans. Despite numerous requests to different personnel, we received no other housekeeping service through the stay. We were supposed to check out Thursday but I couldn’t take it anymore so we left the pre-paid stay a full day early and too the loss. I did speak to the general manager before I left and he was gracious enough to issue points for a future Hilton stay. This hotel was always my favorite until this and the last visit where it was obvious service is no longer a priority.
Stayed 7 nights in Aug 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Great hotel! My friend and I stayed here on August 10th as we were attending a concert at the nearby PNC Arena. We were very pleasantly surprised by how nice it was (nice room, good beds, pleasant surroundings, very quiet), but we were even more impressed with the super nice service staff. Every employee with whom we came in contact was just genuinely nice and friendly. We liked it so much we went ahead and made a reservation for another trip we’re planning to Charlotte next month. Oh! And it’s only about a 10 minute easy drive to the PNC Arena (which, incidentally, we also enjoyed very much! Charlotte seems to be full of nice, friendly, helpful people!)
Stayed 1 night in Aug 2024

6/10 Okay

matt

Business traveler, Traveled with partner
water in sink did not drain and the A/C was unusual very laud
Stayed 2 nights in Aug 2024

4/10 Poor

Tiffany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not What We Thought Disappointed
Room was not clean. Hair was in the shower, stains on the sheets, carpet needed to be vacuumed. Sink was stopped up severely. We asked for someone to come up to fix it but no one ever came.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wardell

Liked: Cleanliness, staff & service, property conditions & facilities
It was algood
Stayed 3 nights in Aug 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024