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Comfort Inn Matthews - Charlotte

2.5 star property

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Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace
Lobby
Down comforters, pillowtop beds, desk, laptop workspace
Down comforters, pillowtop beds, desk, laptop workspace
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Sportsplex at Matthews
    ‪5 min drive‬
  • SouthPark Mall
    ‪16 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Matthews

With a stay at Comfort Inn Matthews - Charlotte in Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. .This hotel is 11 mi (17.7 km) from Bank of America Stadium and 9.4 mi (15.1 km) from SouthPark Mall.

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 1.5 miles
  • Sportsplex at Matthews - 5 min drive - 2.4 miles
  • Bojangles' Coliseum - 11 min drive - 7.6 miles
  • Spectrum Center - 14 min drive - 10.1 miles
  • SouthPark Mall - 16 min drive - 9.4 miles

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Hibachi Buffet - ‬7 min walk
  • ‪Miki's Restaurant - ‬18 min walk

About this property

Comfort Inn Matthews - Charlotte

Hotel in Matthews with free breakfast and a 24-hour fitness center
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Matthews? This hotel has 1798 square feet (167 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 580 out of 1240 reviews
Rating 8 - Good. 381 out of 1240 reviews
Rating 6 - Okay. 146 out of 1240 reviews
Rating 4 - Poor. 80 out of 1240 reviews
Rating 2 - Terrible. 53 out of 1240 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, room comfort
wet floor
Floor was wet around the HVAC system, I informed the desk clerk about it when we checked out
Stayed 3 nights in Dec 2024

8/10 Good

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, relaxing staycation. Breakfast was good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yasha

Stayed 1 night in Dec 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Arthur

Liked: Cleanliness, property conditions & facilities, room comfort
Other than the broken coffee maker, everything was fine.
Stayed 3 nights in Dec 2024

8/10 Good

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Malik

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall would recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charles

Stayed 1 night in Dec 2024

10/10 Excellent

Rixon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jill, Fort Mill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was pretty small but toilet/shower were separated from the sink, so easy for multiple people to get ready at the same time. Very nice stay.
Stayed 1 night in Dec 2024

6/10 Okay

jad, Laval

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Leonders

Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Antony

Business traveler
Adequate but nothing special.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

8/10 Good

Myrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Traveled with family
Liked: Property conditions & facilities, room comfort
I kept getting locked out my room the key card was deactivated
Stayed 1 night in Dec 2024

10/10 Excellent

Sharica

Stayed 1 night in Dec 2024