With a stay at Holiday Inn Express Suites Charleston, an IHG Hotel in Charleston, you'll be within a 10-minute drive of Charleston Coliseum & Convention Center and Little Creek Park. .This hotel is 0.6 mi (1 km) from Memorial Ice Arena and 1.3 mi (2.1 km) from Southridge Center.
What's nearby
Southridge Center - 16 min walk - 0.9 miles
Charleston Coliseum & Convention Center - 8 min drive - 5.5 miles
Charleston Town Center - 9 min drive - 5.9 miles
Shawnee Sports Complex - 10 min drive - 6.4 miles
West Virginia State Capitol Building - 11 min drive - 7.1 miles
Getting around
Charleston Station - 8 min drive
Charleston, WV (CRW-Yeager) - 15 min drive
Restaurants
Chick-fil-A - 15 min walk
McDonald's - 16 min walk
Taco Bell - 16 min walk
Texas Roadhouse - 3 min walk
Starbucks - 2 min drive
About this property
Holiday Inn Express Suites Charleston, an IHG Hotel
Hotel in Charleston with free breakfast and a 24-hour fitness center
Holiday Inn Express Suites Charleston, an IHG Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.
This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gas grills, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express Suites Charleston, an IHG Hotel. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free continental breakfast available daily 8:00 AM to 10:00 AM
Coffee and tea in common areas
Things to do
24-hour gym
Indoor pool
Shopping mall
Family friendly
Grocery/convenience store
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Barbecue grill
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
More
5 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
This property is undergoing renovations from April 18 2024 to December 31 2024 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 37.10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 37.10 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Express Suites Charleston
Holiday Inn Express Suites Hotel Charleston
Holiday Inn Express Suites Charleston Hotel
Holiday Inn Express Suites Charleston, an IHG Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 121 out of 315 reviews" "
10 - Excellent
121
Rating 8 - Good. 74 out of 315 reviews" "
8 - Good
74
Rating 6 - Okay. 47 out of 315 reviews" "
6 - Okay
47
Rating 4 - Poor. 42 out of 315 reviews" "
4 - Poor
42
Rating 2 - Terrible. 31 out of 315 reviews" "
2 - Terrible
31
7.8/10
Cleanliness
8.4/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Excellent
Shawna
Traveled with family
Aug 11, 2024
Liked: Amenities
Excellent service and the breakfast was great! Even with the remodel I had a pleasant stay….great job guys!
Staff was very friendly opened the pool early for my granddaughter. First room we had wouldn't open correctly and got me in another room in 5 minutes. Under construction right now so it will improve.
Our whole family agreed it was one of the best hotel stays we’ve had. The staff was SO nice and helpful and accommodating. The kids loved the pool and the parents relaxed in the courtyard. Our room was clean and comfortable and we were pleasantly surprised we had a mini fridge/microwave/coffee maker in the room. There are plenty of restaurants in the vicinity. The breakfast was great and the staff person in charge of breakfast was just so nice. If we ever drive through the area again we will absolutely stay here again!
The workers were fantastic but the construction was not fun, there were ants everywhere (including IN the bed), and the toilet was functional but broken. Very disappointed since we’ve stayed at Holiday Inn Express hotels before with no issues.
Kelley
Stayed 2 nights in Jul 2024
8/10 Good
Tonya
Jul 11, 2024
Liked: Staff & service
Disappointed
Was a little disappointed, not as clean as I thought it should be, very skimpy on towels in room. It seemed like a cheaper hotel. I usually always book Holiday Inn Express and this is the first time I have been disappointed.
Room card never worked. Staff apologized each time. Dogs barking in the night. Handicap room 401 did have accommodations but not the toilet. Doors slamming. Very dirty. I understand renovations but extremely dirty and very disheveled. Will not stay here again due to the level of disorganization and uncleanliness. Staff were apologetic
There was dog poop in the floor when we arrived in the room, not enough staff to clean, no towels, bugs, etc the front desk staff was rude. The two cleaning guys were nice and helpful but clearly overworked.
Hotel was under construction. Terrible state. Room was musty and damp. No cleaning service provided. Breakfast off Dr was ok but again in a construction zone.
Under construction. New tile in my bathroom and entry was sticky all over. As if something was spilled or never finished and mopped. No bath mat. Shower fixtures unfinished. Soap dispenser empty.
Chose the hotel for their pool, entire hotel was under construction so amenities were not available. These details should be clarified before booking. Hotel was very unclean, not construction related. Items from previous tenants were still in room. Very disappointed for paying over $200 for one night.
Was a really bad time for the hotel. They had damage due to a storm. Pool was down, weight room was down, they had limited parking becuse they had 20 shipment containers in their parking lot. Room was slightly dirty, no one cleaned inbetween nights and the body wash was empty. Wasnt pleased with this stay.