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Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

Free daily buffet breakfast
Fitness facility
Lobby
Point of interest
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services
$112
$99 nightly
$112 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
100 Civic Center Drive, Charleston, WV, 25301
  • Place, Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Place, Haddad Riverfront Park
    ‪6 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(86 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Ground Floor

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Embassy Suites Charleston
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, 1,352 reviews
$114 nightly
The price is $129
Mar 8 - Mar 9
Total with taxes and fees
Embassy Suites Charleston

About the neighborhood

Charleston

With a stay at Holiday Inn Express Charleston-Civic Center by IHG, you'll be centrally located in Charleston, within a 5-minute walk of Charleston Coliseum & Convention Center and Laidley Court Shopping Center. .This hotel is 0.4 mi (0.7 km) from Heritage Towers and 0.5 mi (0.7 km) from Haddad Riverfront Park.

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk - 0.1 miles
  • Haddad Riverfront Park - 6 min walk - 0.4 miles
  • Charleston Town Center - 8 min walk - 0.5 miles
  • Clay Center for the Arts and Sciences - 17 min walk - 0.9 miles
  • CAMC General Hospital - 3 min drive - 1.1 miles

Getting around

  • Charleston Station - 3 min drive
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mea Cuppa - ‬12 min walk
  • ‪Albuquerque - ‬12 min walk
  • ‪First Watch - ‬11 min walk

About this property

Holiday Inn Express Charleston-Civic Center by IHG

Holiday Inn Express Charleston-Civic Center by IHG offers 196 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 196 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 693 out of 1172 reviews
Rating 8 - Good. 271 out of 1172 reviews
Rating 6 - Okay. 108 out of 1172 reviews
Rating 4 - Poor. 53 out of 1172 reviews
Rating 2 - Terrible. 47 out of 1172 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Heather

Stayed 1 night in Nov 2025

4/10 Poor

Chad

Disliked: Cleanliness
Minuses: 1) Bed sheets had a lot of hair on it. 2) The sink didn't offer hot water because it would stop releasing water when you turned it to hot 3) couldn't shut off the air control unit (even when off) because it was so loud. It was probably the loudest room I have ever stayed in. Plus: check in staff was great, breakfast was stocked and ready, check out was easy
Stayed 1 night in Nov 2025

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was easy in and out. Very convenient.
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Stayed 1 night in Nov 2025

8/10 Good

Linda

Stayed 1 night in Nov 2025

10/10 Excellent

Briana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

6/10 Okay

Julia

Liked: Staff & service
Had some issues the first night with the door key access pad dying and not being able to get back in my room but it was fixed quickly with an upgrade.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Pretty, pretty, pretty…,good.
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed, very clean and quiet
Stayed 1 night in Nov 2025

8/10 Good

Susan

Liked: Amenities
Staff was very friendly. Room was okay, but not spotless. One sheet had a stain. Breakfast was very good.
Stayed 2 nights in Nov 2025

6/10 Okay

Samantha

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Greggory W

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean other than the fact there was a used prophylactic in behind the trash can the staff was outstanding as always going above and beyond
Stayed 1 night in Oct 2025

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I slept through breakfast. I really appreciated the noon check out time.
Stayed 1 night in Nov 2025

6/10 Okay

Tara

Liked: Staff & service, amenities
Room was good. Bathroom could have been cleaner but it wasn’t awful. It is fine for one night. We stayed for 3 nights but only received service on Saturday because that is their schedule. Bed, trash and towels were taken care of but coffee station was not refilled. On morning 2 we asked about service and were told they don’t do daily and we could get new towels from front desk. I put old towels in hallway and they were picked up. In summary, I wouldn’t stay more than one night.
Stayed 3 nights in Nov 2025

8/10 Good

lori

Traveled with family
Liked: Staff & service, room comfort
There was no protien options other than pork. I do not eat pork
Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Everything was great! Comfy, quiet, and affordable!
Stayed 1 night in Oct 2025

8/10 Good

Leandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was spotless! and everyone there was so kind and sweet. though i will admit the food was a little lacking, though this is for my stay in particular i feel since (and im not sure if this is correct or not) the pancake maker was broken I believe? But it was a lovely stay regaurdless and they even gave me a spare screw to keep my rollater wheel on!!
Stayed 3 nights in Oct 2025

10/10 Excellent

JoAnne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All were very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, amenities
Hotel and breakfast was good. Charging your clients to park their car in your lot, in my opinion, does nothing more than irritate your customers. Put an additional $5 charge on your nightly rate and forget the charges to park in your parking lot. It would be something that no one would complain about but charging a charge to stay followed by a charge to park when there really isn’t an option is ridiculous!
Stayed 1 night in Oct 2025