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Holiday Inn Express Charleston-Kanawha City by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Charleston-Kanawha City by IHG

Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Restaurant
Indoor pool, open 5 AM to 11 PM, sun loungers
Suite, 1 King Bed, Transfer Shower (Communications) | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
107 Alex Ln, Charleston, WV, 25304
  • University of Charleston
    ‪6 min drive‬
  • West Virginia State Capitol Building
    ‪6 min drive‬
  • Charleston Coliseum & Convention Center
    ‪9 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Transfer Shower (Communications)

Room amenity

Suite, 1 King Bed, Transfer Shower (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Suites Charleston by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.7 out of 5, Good, (334)
The price is $139
per night
$157 total
includes taxes & fees
Mar 29 - Mar 30
Holiday Inn Express Suites Charleston by IHG

About the neighborhood

Charleston

Located in Charleston, Holiday Inn Express Charleston-Kanawha City by IHG is in the mountains, within a 10-minute drive of Cabin Creek Quilts and University of Charleston. .This hotel is 4 mi (6.4 km) from West Virginia State Capitol Building and 4 mi (6.5 km) from West Virginia State Museum.

What's nearby

  • University of Charleston - 6 min drive - 3.9 miles
  • West Virginia State Capitol Building - 6 min drive - 4.0 miles
  • West Virginia State Museum - 6 min drive - 4.1 miles
  • Charleston Town Center - 9 min drive - 6.2 miles
  • Charleston Coliseum & Convention Center - 9 min drive - 6.4 miles

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 13 min drive

Restaurants

  • ‪China Buffet - ‬15 min walk
  • ‪Dairy Winkle - ‬5 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Holiday Inn Express Charleston-Kanawha City by IHG

Suburban hotel with free breakfast and a fitness center
Holiday Inn Express Charleston-Kanawha City by IHG offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 5 AM to 11 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Charleston South
Holiday Inn Express Hotel Charleston South
Holiday Inn Express Charleston South Hotel
Holiday Inn Express Charleston-Kanawha City Hotel
Charleston Holiday Inn
Holiday Inn Charleston
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Express Charleston (Us 17 And i-526)

Holiday Inn Express Charleston-Kanawha City by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 225 out of 567 reviews
Rating 8 - Good. 161 out of 567 reviews
Rating 6 - Okay. 93 out of 567 reviews
Rating 4 - Poor. 53 out of 567 reviews
Rating 2 - Terrible. 35 out of 567 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Janelle, Lafayette

Traveled with partner
It's right off the interstate so definitely be very careful in the parking lot
Stayed 1 night in Nov 2024

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, very clean and comfortable bed!
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access off interstate…plenty nearby to eat, get gas, convenience stores, etc..
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly an helpful ! Wish the pool was heated but otherwise everything in the hotel was excellent! On the exterior around the hotel was very much ran down . Which in no means was it the hotels fault just not the greatest appeal
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Faith

Liked: Cleanliness, property conditions & facilities
Didn’t like that outside light didn’t go on until 8PM. Couldn’t see to go out for dinner.
Stayed 1 night in Oct 2024

2/10 Terrible

Flavius

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful smell from bug/foul smell repellant
Couldn't stay for the night... smell from some harsh chemicals was awful. Conditions are terrible - shower tub was peeling and walls had finish removed in places. Bed coverings were musty and sticky... i wouldn't book here even if it is free.
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and amazing breakfast options
Stayed 1 night in Sep 2024

6/10 Okay

Noah

Liked: Cleanliness, staff & service
The key card system was not working when we checked it, but the staff were very helpful to show us to our room. However, the room was very damp (especially the bedding). Not the most comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Terence, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
For an affordable hotel it was very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay!
It's a great place to stay with family. The breakfast is exceptional. Newly renovated. Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working has been kind! The day shift manager, Trevor, was so great & it made a little of the stress I'm under seem not so bad!
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Only two bath towels provided. Pillows were flat. Otherwise okay room
Stayed 1 night in Aug 2024

6/10 Okay

Brandon

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stop for the night! Fast check in and pool in the morning!
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and fast check in
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. The hotel was clean and accommodating. Only complaint was that the pool was indoor but pretty chilly
Stayed 1 night in Jul 2024

6/10 Okay

Mandie

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

HEIDI, Hemet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Terri and John

Liked: Cleanliness, staff & service, room comfort
Charleston, WV
Average but desk staff and maintenance staff excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Hammer Down Haulin Inc

Stayed 1 night in May 2024