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Kempinski Hotel Changsha

5.0 star property

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Photo gallery for Kempinski Hotel Changsha

Exterior
Executive Suite, 1 King Bed, City View (Executive Suite) | 1 bedroom, down comforters, minibar, in-room safe
Exterior
Lobby
1 bedroom, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Breakfast available

Explore the area

Map
No.419, Shaoshan Middle Road, Yuhua District, Changsha, Hunan, 410007
  • Helong Stadium
    ‪3 min drive‬
  • Hunan University
    ‪6 min drive‬
  • Hongxing International Convention Center
    ‪7 min drive‬
  • Changsha (CSX-Huanghua Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, City View (Presidential Suite)

Executive Suite, 1 King Bed, City View (Presidential Suite) | 1 bedroom, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, City View (Presidential Suite)

  • 2755 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds (Executive Twin Room)

1 bedroom, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds (Executive Twin Room)

  • 473 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed, City View (Superior King Room)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive King Room)

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Executive King Room)

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View (Grand Deluxe King Room)

1 bedroom, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, City View (Grand Deluxe King Room)

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Twin Beds (Superior Twin Room)

  • 473 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, City View (Deluxe King Room)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View (Deluxe King Room)

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds (Premier Twin Room)

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds (Premier Twin Room)

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, City View (Executive Suite)

Executive Suite, 1 King Bed, City View (Executive Suite) | 1 bedroom, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, City View (Executive Suite)

  • 936 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View (Grand Deluxe Twin Room)

1 bedroom, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds, City View (Grand Deluxe Twin Room)

  • 473 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)

  • 473 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View (Grand Deluxe Suite)

1 bedroom, down comforters, minibar, in-room safe

Suite, 1 King Bed, City View (Grand Deluxe Suite)

  • 936 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, City View (Diplomatic Suite)

  • 1420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Premier King Room)

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, City View (Premier King Room)

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 2-bed Room

1 bedroom, down comforters, minibar, in-room safe

Superior 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Diplomatic Suite

Lobby

Diplomatic Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, down comforters, minibar, in-room safe

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Size Room

1 bedroom, down comforters, minibar, in-room safe

Grand Deluxe King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Size Room

1 bedroom, down comforters, minibar, in-room safe

Premier King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

1 bedroom, down comforters, minibar, in-room safe

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Size Room

1 bedroom, down comforters, minibar, in-room safe

Grand Deluxe Twin Size Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Size Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Size Room

1 bedroom, down comforters, minibar, in-room safe

Premier Twin Size Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Size Room

1 bedroom, down comforters, minibar, in-room safe

Superior King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2-bed Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Deluxe Suite

1 bedroom, down comforters, minibar, in-room safe

Premier Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Friendly Room

1 bedroom, down comforters, minibar, in-room safe

Family Friendly Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Friendly Room (Double Bed)

1 bedroom, down comforters, minibar, in-room safe

Family Friendly Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, down comforters, minibar, in-room safe

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Kaaaaat Themed Family Room

1 bedroom, down comforters, minibar, in-room safe

Kaaaaat Themed Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Kaaaaat Themed Family Suite

1 bedroom, down comforters, minibar, in-room safe

Kaaaaat Themed Family Suite

  • Sleeps 4
  • 1 Twin Bunk Bed and 1 King Bed

View all photos for Detective MacFox Immerse Theme Kids Room

1 bedroom, down comforters, minibar, in-room safe

Detective MacFox Immerse Theme Kids Room

  • Sleeps 2
  • 1 Twin Bed and 1 King Bed

View all photos for Detective MacFox Immerse Theme Kids Suite

1 bedroom, down comforters, minibar, in-room safe

Detective MacFox Immerse Theme Kids Suite

  • Sleeps 2
  • 1 Twin Bed and 1 King Bed

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About the neighborhood

Changsha

A stay at Kempinski Hotel Changsha places you in the heart of Changsha, within a 5-minute drive of Helong Stadium and Jia Yi's Memorial Hall. .This luxury hotel is 3.5 mi (5.7 km) from Martyrs' Park and 3.8 mi (6.1 km) from Hunan University.

What's nearby

  • Helong Stadium - 3 min drive - 1.9 miles
  • May Day Square - 5 min drive - 3.2 miles
  • Hunan University - 6 min drive - 3.8 miles
  • Hongxing International Convention Center - 7 min drive - 4.9 miles
  • Central South University - 7 min drive - 4.0 miles

Getting around

  • Changsha Railway Station - 13 min drive
  • Wanjiali Square Station - 16 min drive
  • Changsha (CSX-Huanghua Intl.) - 27 min drive

Restaurants

  • ‪忆口香龙虾 - ‬11 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪湖南金辉旅行社 - ‬5 min walk
  • ‪双泉龙茶楼 - ‬6 min walk
  • ‪怡清源 - ‬14 min walk

About this property

Kempinski Hotel Changsha

Luxury hotel with 4 restaurants connected to a shopping center in Changsha
Kempinski Hotel Changsha offers 408 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 408 air-conditioned rooms featuring iPod docking stations and minibars. Complimentary wired and wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite at Elements Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Elements Restaurant - This buffet restaurant serves breakfast, brunch, lunch, and dinner.
Qi Shun Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Kempi Deli - Onsite delicatessen. Open daily.
Kempinski Brewery - Onsite restaurant. Open daily.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 158 for adults and CNY 79 for children
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Elements Restaurant
  • Kempi Deli
  • Kempinski Brewery
  • Lobby Lounge
  • Qi Shun Restaurant

Things to do

  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
  • Rollaway bed fee: CNY 350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kempinski Hotel Changsha
Kempinski Changsha
Kempinski Hotel Changsha Hotel
Kempinski Hotel Changsha Changsha
Kempinski Hotel Changsha Hotel Changsha

Kempinski Hotel Changsha Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager @ frontdesk and the rest of the staff are very helpful in helping me to navigate around the place. Offered very useful tips
Stayed 4 nights in Oct 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

STEPHEN, HUNTINGTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Dorothy the manager super helpful speaks English and Chinese perfect.All of the staff were very helpful.The buffet breakfast incredible.The buffet weekend lunch or dinner highly recommend.Housekeeping always kept the room neat and clean daily.Great local food around the neighborhood.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ling

6/10 Okay

Yutang

Stayed 2 nights in Sep 2020

6/10 Okay

Yutang

Stayed 1 night in Sep 2020

10/10 Excellent

Sarabjit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definately suggested to all
Great place to stay. Will highly recommend.
Stayed 1 night in Dec 2019

10/10 Excellent

ISSACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the front desk staff, they are very friendly and helpful
Stayed 1 night in Jun 2019

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel does not match its brand name
I chose this hotel because of its brand, but I was very disappointed. The worst of all was the air conditioning. It simply did not work, and the quilt was thick. The location is quite far away from downtown. It took 15 to 20 minutes to walk to the nearest subway station, and then six stops to go to the downtown. The restaurant that served Chinese food was terrible. When I walked in at around 19:30, there was not a single guest there. Only a table with several people who looked like working at the restaurant eating there. But I must say that the ladies at the front desk and the lobby were extremely helpful. So what went wrong was the top management, not the people working there.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Typical of the brand. Very high quality and reasonable price

8/10 Good

Shijia, Los angelas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stay
The hotel was OK as a 5 star. But the location rid really inconvenient

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i loved my stay, they arranged a free update to 32 flloors. which was a great honor. we enjoyed also breakfast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Recommended!
Very comfortable. The hotel design are good and details are well taken care of.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and Comfortable, Good Services
Hotel is great, but the restaurant does not have many chlives for local cuisines. Location is a bit far from the commercial areas and train stations and does not have underground station nearby.

10/10 Excellent

Emy, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staff was exceptional
We were very pleased with the hotel, especially the lobby staff. The buffet breakfast was quite nice selections and quality, except for the staff in their, some nice, but a few not too responsive, maybe language barrier. We stayed for a week, on some days, it was under staff. Next door there was a large construction project, at time's could be noisy. The room temp was centrally controlled, way too warm for comfort. We couldn't fall asleep the first night. They had to leave one window slightly opened to air out for us.

10/10 Excellent

David, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The Kempinski Changsha is a very good choice for the quality of the service. The staff were all very polite with a lot of attention to details. The bed room was huge with an wonderful bathroom. Breakfast with full choices between western and Asian I'll certainly stay again in this hotel any times I'm traveling to changsha

8/10 Good

WEN SHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lida

Stayed 2 nights in Jun 2022

8/10 Good

Yves

Liked: Cleanliness, property conditions & facilities, room comfort
Komfortables und sauberes Hotel
Wir blieben zwei Nächte in einer Executive Suite im Kempinski Changsha. Die Lage ist etwas abseits des Zentrums im Süden, aber immer noch gut. Es gibt einen Walmart und einige gute Restaurants in Gehdistanz. Gutes Frühstücksbuffet, sauber, Einrichtung im guten Zustand. Teilweise ist es etwas schwierig, mit den Angestellten in Englisch zu kommunizieren, aber der General Manager steht zur Verfügung und nimmt Wünsche auf. Personal ist ausreichend vorhanden, jedoch ist der Trainingsstand nicht bei allen top. Restaurants im Hotel und In-Room-Dining sind nicht empfehlenswert. Insgesamt hatten wir aber einen guten Aufenthalt und würden das Hotel empfehlen.
Stayed 2 nights in Jan 2020

10/10 Excellent

TOMOMI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いです。
Stayed 5 nights in Nov 2019

10/10 Excellent

Hoi Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房/酒店整潔
Stayed 1 night in May 2019