Surestay Plus By Best Western Cebu City

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Plus By Best Western Cebu City

Lobby
Premier Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk
Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, individually furnished, desk
Family Room, 2 Queen Beds, Non Smoking | Minibar, in-room safe, individually furnished, desk
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Danaque Building, Capitol Site, Cebu, 6000
  • Cebu Doctor's University Hospital
    2 min walk
  • Chong Hua Hospital
    8 min walk
  • Osmeña Fountain Circle
    8 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    37 min drive

Room options

Premier Room, 2 Double Beds, Non Smoking

  • 313 sq ft
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Queen Beds, Non Smoking

  • 363 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

  • 299 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Twin Beds, Non Smoking

  • 253 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed, Non Smoking

  • 221 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 3 Twin Beds, Non Smoking

  • 305 sq ft
  • Sleeps 3
  • 3 Twin Beds

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 1 Queen Bed

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Queen Beds

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4
  • 2 Double Beds

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2
  • 2 Twin Beds

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 3
  • 3 Twin Beds

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Cebu

With a stay at Surestay Plus By Best Western Cebu City in Cebu (Capitol Site), you'll be within a 5-minute drive of Colon Street and Ayala Center. .This hotel is 2.3 mi (3.7 km) from SM City Cebu and 1.9 mi (3 km) from Magellan's Cross.

What's nearby

  • Osmeña Fountain Circle - 8 min walk - 0.5 miles
  • Mango Square - 9 min walk - 0.5 miles
  • Ayala Center - 4 min drive - 1.6 miles
  • SM City Cebu - 5 min drive - 2.3 miles
  • Waterfront Cebu City Casino - 5 min drive - 2.2 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 37 min drive

Restaurants

  • ‪Bo's Coffee - ‬1 min walk
  • ‪Manila Foodshoppe - ‬2 min walk
  • ‪Tagala Chicken Butterfly - ‬3 min walk
  • ‪Coffee Prince Cebu - ‬3 min walk
  • ‪Bittersweet Pastry Shop - ‬2 min walk

About this property

Surestay Plus By Best Western Cebu City

Baroque Cebu hotel in Capitol Site with free breakfast
Surestay Plus By Best Western Cebu City offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually furnished accommodations have separate sitting areas. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 62 individually furnished guestrooms, featuring minibars and LED televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Surestay Plus By Best Western Cebu City has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1200 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: PHP 1200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Cebu
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Hotel Cebu

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 95 reviews" "
Rating 8 - Good. 26 out of 95 reviews" "
Rating 6 - Okay. 7 out of 95 reviews" "
Rating 4 - Poor. 0 out of 95 reviews" "
Rating 2 - Terrible. 2 out of 95 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Divina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have music on the lounge even just instrumental music on low volume
Stayed 3 nights in Aug 2024

10/10 Excellent

juanito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jomar and Eve at the front desk is very courteous and accommodating ! I was given an upgrade and complimentary breakfast!
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Staff & service
Friendly staff alot of fruit flys /aunts the employees very helpful
Stayed 4 nights in Aug 2024

8/10 Good

rosita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SureStay is a place of convenience and comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like quite place and safe
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big room. Walkable to shopping and dining . Staffs we're nice and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities
nice and cizy
Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly helpful staff. Surrounding area is not so nice, although it was raining which always makes things a little less appealing. Don't like the frosted door to the bathroom. Like a bit more privacy
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff especially Jo and Jai, all of them are very pleasant, accomodating, friendly and wonderful people. The hotel is very clean. The breakfast is great.
Stayed 5 nights in Jul 2024

8/10 Good

Jenny

Great
Stayed 11 nights in Jun 2024

10/10 Excellent

Robert and Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a few of these categories I would have put more then 5 stars. This place is the place to stay if you are in Cebu. The best hotel staff I ever had. Kind, courteous and extremely helpful. 7 stars out of 5
Stayed 4 nights in Jun 2024

6/10 Okay

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its good. Was a good stay. The room had everything you need
Stayed 1 night in Jun 2024

10/10 Excellent

Sevant Day

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the whole package is great,
Stayed 2 nights in Jun 2024

8/10 Good

demy

Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay and the service was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and in good condition. The staff was professional and friendly. The free breakfast was good quality. It was only a little more than a mile away from the SM Megamall. I would recommend it.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen, Glouester

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staycation
In 29days during our stay in hotel, people there are really nice the staff are approachable kung meron kang concern, ma sosolve agad
Stayed 28 nights in May 2024

8/10 Good

Stephen, Glouester

Liked: Cleanliness, staff & service, property conditions & facilities
basic, breakfast only. no other facilities. Noisy lift call
Stayed 2 nights in May 2024

10/10 Excellent

Evitha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It all good
Stayed 3 nights in Apr 2024

10/10 Excellent

Goldie Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Terence

Stayed 3 nights in May 2024

10/10 Excellent

genevieve

Stayed 2 nights in May 2024