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Richmond Plaza Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richmond Plaza Hotel

Lobby sitting area
Suite, 1 King Bed | Desk, rollaway beds, free WiFi, bed sheets
Deluxe Room, 1 King Bed | Desk, rollaway beds, free WiFi, bed sheets
Deluxe Room, 1 King Bed | Desk, rollaway beds, free WiFi, bed sheets
View from room

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
F. Sotto Drive Gorordo Avenue Cebu City, Cebu, Cebu, 6000
  • Cebu Business Park
    6 min walk
  • Mango Square
    9 min walk
  • Osmeña Fountain Circle
    13 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    33 min drive

Room options

View all photos for Superior Room

Superior Room | Desk, rollaway beds, free WiFi, bed sheets

Superior Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, rollaway beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Cebu

With a stay at Richmond Plaza Hotel in Cebu (Camputhaw), you'll be within a 5-minute drive of Ayala Center and SM City Cebu. .This hotel is 1.5 mi (2.4 km) from Waterfront Cebu City Casino and 2.3 mi (3.6 km) from Magellan's Cross.

What's nearby

  • Cebu Business Park - 6 min walk
  • Mango Square - 9 min walk
  • Ayala Center - 15 min walk
  • SM City Cebu - 4 min drive
  • Waterfront Cebu City Casino - 4 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 33 min drive

Restaurants

  • ‪Jollibee - ‬5 min walk
  • ‪The Pig & Palm - ‬8 min walk
  • ‪Sinangag Station - ‬2 min walk
  • ‪Burger Joint - ‬2 min walk
  • ‪Azul - ‬2 min walk

About this property

Richmond Plaza Hotel

Hotel with free parking, near SM City Cebu
Richmond Plaza Hotel offers 42 air-conditioned accommodations with complimentary bottled water. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 42 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Richmond Plaza Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 9:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: PHP 250 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 12 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls

Policies

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 500.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately PHP 250 per person
  • Airport shuttle fee: PHP 1000.00 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: PHP 1 (one-way), (up to 7 years old)
  • Rollaway bed fee: PHP 500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Richmond Plaza Hotel Cebu
Richmond Plaza Cebu
Richmond Plaza Hotel
Richmond Plaza Hotel Cebu
Richmond Plaza Hotel Hotel
Richmond Plaza Hotel Hotel Cebu

Richmond Plaza Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 26 out of 232 reviews" "
Rating 8 - Good. 69 out of 232 reviews" "
Rating 6 - Okay. 72 out of 232 reviews" "
Rating 4 - Poor. 27 out of 232 reviews" "
Rating 2 - Terrible. 38 out of 232 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

RAY AN MARGARET, CLIFTON

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a stay at this hotel for my friends and family through Expedia, which clearly stated that the reservation was for 4 adults. However, upon arrival, we were told by the front desk staff that only 3 guests were allowed and that we had to pay an additional 900 pesos for the fourth guest. This is a total scam! The pictures on Expedia are completely misleading. The actual condition of the hotel is far worse than what is shown online. The rooms were dirty, the amenities were lacking, and the overall environment was extremely disappointing. If I could rate this hotel negatively, I would. It’s frustrating to feel deceived by both the hotel and the booking platform. I would strongly advise potential guests to look elsewhere for accommodation to avoid similar disappointment and hidden charges. Rating: 1/5
Stayed 2 nights in Jul 2024

2/10 Terrible

RAY AN MARGARET, CLIFTON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently booked a stay at this hotel for my friends and family through Expedia, which clearly stated that the reservation was for 4 adults. However, upon arrival, we were told by the front desk staff that only 3 guests were allowed and that we had to pay an additional 900 pesos for the fourth guest. This is a total scam! The pictures on Expedia are completely misleading. The actual condition of the hotel is far worse than what is shown online. The rooms were dirty, the amenities were lacking, and the overall environment was extremely disappointing. If I could rate this hotel negatively, I would. It’s frustrating to feel deceived by both the hotel and the booking platform. I would strongly advise potential guests to look elsewhere for accommodation to avoid similar disappointment and hidden charges. Rating: 1/5
Stayed 1 night in Jul 2024

6/10 Okay

Graig

Stayed 2 nights in Jun 2024

8/10 Good

Rommel

Traveled with family and small children
Liked: Cleanliness
The air-conditioning system at the front desk wasn't working.
Stayed 3 nights in Apr 2024

2/10 Terrible

ROBERT, Jacksonville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It seems so old,the toilet is dirty,the reception was rude and unfriendly .Strictly for 2 persons only if exceeding 2 persons must pay 450 per head. Shower has extremely low water flow .I do not recommend this hotel .You can still find many affordbale and nice hotels nearby.
Stayed 13 nights in Apr 2024

10/10 Excellent

Caridad

Stayed 5 nights in Mar 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is so clean, may hot water ang shower, wide cabinet pwede nga matulog inside the cabinet. Hehehe
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hospitality
most friendly and hospitable staff they have there
Stayed 4 nights in Jan 2024

4/10 Poor

Eva

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Hotel condition bad,towels are really so stained ,the white color looks brown,linens are the same ,no glasses in the room for water,staffs are excellent,overall I will not recommend this place
Stayed 2 nights in Jan 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking problem
The stay was excellent. The only problem was at check in. I booked the hotel for my family members in The Philippines but I was not with them. So there was a problem at check in. I had to overcome this by sending an email to the hotel authorising the family members to book in under my name. Otherwise, everything was alright.
Stayed 1 night in Nov 2023

2/10 Terrible

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Scott

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left early because the area was not safe, locks on room door didn’t work well, poor internet, no safe in the room, refrigerator was dirty and then they charged extra for lay drying the bedsheets We had booked 3 days but cancelled after the first night and had to forfeit the other days that we stayed. Do not recommend staying here

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

udaya

Liked: Cleanliness, staff & service
Disliked: Amenities
First I was given a room with a massive pillar in it. Can barely move in the room, couldn't believe shower where you can't even keep the soap. blocked shower, loud and noisy aircon. Room service felt bad for me and moved to a good room Stayed for week. Serive staff were good and looked after me well.

4/10 Poor

Nerissa

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor conditions, room categories inconsistent standards/conditions
Stayed 2 nights in Apr 2023

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Friendly
Stayed 3 nights in Mar 2023

6/10 Okay

Gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

2/10 Terrible

Andre

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

2/10 Terrible

anita

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The last stay with my mom! Her biggest complained was the room smell soo bad and not clean. #506. Terrible! Her First and second stay was awesome room was clean and spacious!
Stayed 1 night in Jan 2023

10/10 Excellent

anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stff, very convenient, clean rooms
Stayed 2 nights in Jan 2023

10/10 Excellent

anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are veey friendly and accommodating room is very clean
Stayed 2 nights in Jan 2023

6/10 Okay

Michael

Traveled with family
Stayed 2 nights in Jan 2023

6/10 Okay

Clint

Stayed 1 night in Oct 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bang for buck
Another great stay at Richmond Plaza. Great value for the low rate. Close to Ayala, great staff, quiet rooms, no complaints.
Stayed 1 night in Aug 2022